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Britax Safe-n-Sound Graphene Questions & Answers (page 2 of 2)
34 questions from our users
Picklesasked
Does the Graphene come with an extension strap for the anchor strp?
1 answer
Support C.Britax Safe-n-Sound
Hi Pickles, thank you for you're question. The Safe-n-Sound Graphene does not come with an extension strap. This is am accessory which can be purchased through our website www.britax.com.au under the "our products" tab and then across to the tab "Accessories for car seats". If you have any further questions please contact us on 1300 303 330. Kind regards, the Safe-n-Sound team.
nfs8789asked
Hi, I’m a FTM and am interested in purchasing a Graphene Tex car seat. I have a 2014 dual cab Hilux with 2 standard anchor points, no isofix anchor points. Is it still possible to safely install the Graphene car seat into my car?
2 answers
Support C.Britax Safe-n-Sound
Hi nfs8789, thanks for your question. The Graphene is suitable to be use with your vehicle seat belt or the ISOFIX connectors and should fix into your vehicle with the seat belt. If we can assist you with anything in the future, please feel free to give us a call on 1300 303 330. Kind regards, the Britax safe-n-Sound team.
Thank you for the response - I came across the installation manual and ordered one earlier today :)
Sarah M.asked
Is the graphene airline Australian domestic compatible ?
1 answer
Support C.Britax Safe-n-Sound
Hi Sarah, thanks for your question, The Graphene is aircraft approved, it has the green airline sticker and the instruction manual will guide you through the installation in the aircraft. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us. Kind regards, the Safe-n-Sound team.
Kate Rasked
Is there an age/weight/height recommendation for the padded insert cushion that comes already in the seat? I’m guessing it’s for newborns?
We just bought Graphenes for our 6 month olds and they look quite squished in it.
Does it offer any extra safety at this age that would mean we should leave it in?
Not too sure if they’re too small to sit in the seat without it...
1 answer
Support C.Britax Safe-n-Sound
Hi Kate, thanks for your question. The padded insert is designed to provide extra support and comfort and may be used for smaller children. Discontinue use when Baby Padded insert is a tight fit, creates discomfort for larger children, or the child's shoulder reach the lower shoulder height marker. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, the Safe-n-Sound team.
Irene S.asked
Hi I’ve installed the Britax Graphene in preparation of our baby’s arrival. Can you please tell me why it doesn’t come with a mat? I’m a bit disappointed as I now have to go purchase one and pay for the seat to be installed again!
2 answers
Support C.Britax Safe-n-Sound
Hi Irene, thanks for your question. The Graphene isn't provided with a messy mat however these are available for purchase - https://www.britax.com.au/accessories/britax-vehicle-seatprotector/ kind regards, the Britax team.
Thank you
Stephypasked
I was involved in a car accident and we replaced our Millenia for the Graphene as we have twins and it was slimmer than the Millenia. However when trying to pull the straps out, they don’t seem to loosen as far as the old car seat and it’s much more difficult to actually get my child in and out. Am I missing something?
4 answers
Not sure. Ours loosen quite well. The only thing I can think is to check that the clunky metal clip on the straps at the back of the seat isn't caught. Britax might be able to help.
Support C.Britax Safe-n-Sound
Hi Stephyp, Thank you for your question regarding the Safe-n-Sound Graphene. Can you please contact us on 1300 303 330 so we can discuss this further with you over the phone. Kind regards, the Safe-n-Sound team.
Hi, I too have this issue with the Graphene and find that getting my child in and out is difficult as they don’t loosen well. Am I also doing something wrong?
Julieasked
I'm having twins and wondering if the Graphene seats would be able to sit side by side in a 2007 Subaru Forrester and a 2018 Toyota Hilux??
Thanks Julie
3 answers
Hi Julie,
Not sure but we went to baby bunting and they brought the display seat out to the car so I'm sure you could do the same to try it.
All the best with your beautiful babies!
As mentioned above, your best option would be to try them in store. The Graphene is one of the slimmest seats available, but keep in mind that you cannot switch the tether side on the Graphene.
Support C.Britax Safe-n-Sound
Hi Julie, Thanks for your question. The Britax website has the dimensions and specifications of the seats or alternatively, you can visit your local baby retailer store where you may be able to try the seats in your car. For further questions, please call us on 1300 303 330. Kind regards, the Safe-n-Sound team.
Deeasked
I can’t find the britex graphemes crep ratings in old or new version. Is it tested under a different name. Can you please advise ratings for isofix forward & rear facing?
1 answer
Support C.Britax Safe-n-Sound
HI Dee, thanks for your question. We don't believe that the Graphene has been tested by CREP at this stage. We would suggest that you contact the RTA - 132213, NRMA 131122- or RACV - 1800 134 126 for more information. Kind regards, the Britax team.
SNasked
Hi, what is the maximum height until which a child can be rearward facing? Is it the same for all Britax seats?
What is the difference between planitum pro and graphene? Does it have less safety features?
1 answer
Support C.Britax Safe-n-Sound
Hi SN, thanks for your question. The Platinum PRO & Graphene car seats rear facing maximum torso length is approx. 390mm for both seat. Attached are the link to the products for your reference - Platinum PRO https://www.britax.com.au/car-seats/britax-safe-n-sound-platinum-pro/ & Graphene https://www.britax.com.au/car-seats/britax-safe-n-sound-graphene/ The Graphene car seat has been designed for smaller vehicle however if you would like to discuss these seats with us in further detail please feel free to give us a call on 1300 303 330. Kind regards, the Britax team.
Kylie Gasked
We have a Maxi Guard Pro for our 5 year old and looking at purchasing a Graphene for our newborn. Will these seats be able to go side by side? I'd like to avoid having either child behind the driver seat.
Thank you
1 answer
Support C.Britax Safe-n-Sound
Hi Kylie, thanks for your question. These seats should sit nicely beside one another with the Graphene width at approx 44cm however we would strongly recommend that you visit your local baby store as they will allow you to try the seat in your vehicle to ensure suitability for you and your family. Kind regards, the Britax team.
Natalie Gordonasked
Hi guys, we have a maxi guard pro and a maxi lite. We have a 2016 Kluger and I’m wondering if the Graphene would fit as the third across? I’d place it on the passenger side so as to use the isofix.
1 answer
Support C.Britax Safe-n-Sound
Hi Natalie, thanks for your question. This will depend on the room that you have available in the back seat, you will need approx. 44cm in width. We would recommend that you visit your local baby shop as they will allow you to try the different seats in your vehicle to ensure suitability. Kind regards, the Britax team.
Aliciaasked
Just wondering whether this seat will be made in the “plus” memory foam fabric?
1 answer
Support C.Britax Safe-n-Sound
HI Alicia, thanks for your question. The Britax Safe-n-Sound Graphene will not be available in the PLUS + range - https://my.britax.com.au/plus-series/ kind regards, the Britax team.
Duzasked
Hi,
I currently have your Britax Safe N Sound Slimline and looking at the second one for our other car, though I think it has been replaced with the Britax Safe N Sound Graphene, My question is I know in the instructions it is says to use the anchor for rear facing with ISO points Though are they required ?
In all the images you don't show the anchor being used but then they are used in the instructions.
It makes getting bub in and out a big a pain for the small car with a balance of not hitting their head and lifting them over the strap lol.
or is there a strap that can be disconnected and reattached quickly, I have seen this on other models though they were not the safer and better ISOFix that already do a much better job to hold the car seat.
Thanks
1 answer
Support C.Britax Safe-n-Sound
Hi Duz, thanks for your question. All convertible car seats must be fitted with ISOFIX or the vehicle seat belt and the top tether strap must always be fitted. In regards to removing the child from the seat we would recommend that you adjust the tether strap each time to avoid the child hitting their head. Please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, the Britax team.
Zoe Pasked
Help!
How do I loosen the harness straps on my Britex Graphene car seat?! I cannot work it out! There doesn't seem to be an adjustment button! But I'm obviously doing something wrong!!
2 answers
Support C.Britax Safe-n-Sound
Hi Zoe, thanks for your question. We would refer you to your instruction manual however if you would like to give us a call on 1300 303 330 we would be happy to talk you through this. Kind regards, The Britax Team.
If you follow the strap that emerges from between where your baby's legs would be you will find a grey metal thing resting up against it. If you lift it away (or push it down, I can't remember which) you will be able to loosen it. Remember to pull it snug when your baby is in the seat.
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