Customer service team is amazing! Very prompt and fast to respond to any questions or enquires. Im so happy with the variety of amazing and high quality products they offer and delivery times are fast! Very very happy customer I will be continuing to order my all my products from here. Couldn’t recommend enough!

After an issue with my order, the team were quick to repsond to help me resolve the problem. The delivery times are fast and great service.
Thanks again team for all your help.

Customer service is amazing. Prompt response to any questions. Very fast delivery. On site now looking for next bargain for my grandkids
Very very happy customer
Granddaughter loves her little lu lu doll.
Such a godsend

It was easy to use, baby loved holding it and we never dropped it! I would definitely recommend this to every mum and bub who are going through teething or just about there. This is amazing!

We loved using the baby Rusk Holder. It clips on easy and has a good grip of the rusk. Baby can hold it easily, no mess and baby can pick it back up if they drop it. Fantastic!

These mats are a fantastic size and long lasting. This mat has latest 2 years with my boys so far. Easy clean materials and hours of fun. I Highly recommended

After being informed that an item I purchased wasn’t in stock, I was offered store credit for the amount of the product. Via email I requested a refund instead and was compensated for my inconvenience. Very understanding customer service.

The team are very dedicated and have provided great value. Great to see an Australian company doing well. I bought new clothing set for my best friends new bub on the way.

Sleep is the pillar of health and this basic doll has allowed me to get more sleep as my daughter is absolutely obsessed with hers and now won't sleep without it! Her sleep went from waking every hour to sleeping for 5 hours at a time over the night time period. We honestly couldn't live without it.

The communication I received from bubs warehouse has been amazing. Very prompt and friendly. The products purchased are of excellent quality. Overall such a wonderful experience and I will definitely be purchasing from them again.

My order didn't arrive and was returned to sender. I realized before the product arrived that the delivery address I included didn't have sufficient detail. I contacted the customer service representative (Kiara) who offered no solution and made no attempt to try and get the product delivered to the correct address. Didn't even offer to resend it and charge me additional postage...which I would have happily accepted. So now my paid for order is probably on a cargo ship somewhere in the pacific on its way back to Timbucktoo never to be seen again.

I have the same issue to Roxy recently and it was no issue and was resolved on the spot. I suggest shopping elsewhere

Buyers should be aware that Bubs Warehouse online system is not real time and does not reflect true availability by suppliers.

This can mean that you will be expected to pay two lots of shipping when the same supplier doesn’t have a suitable replacement item.

The company may fight a refund under these circumstances claiming that they don’t refund for change of mind. This of course, is irrelevant and if this happens, push back and see Australian consumer regulations.

Yes the items are cheap, but shopping with them can become more costly than you expected.

I am a family day carer and I have purchased pin and shape hammerspiel for them they absolutely love it haven't stopped playing with them ..great product and great service

So I have a 8 month old baby and bubswarehouse is my go to place for all the my baby clothes, I am so thankful I've found bubswarehouse, thank you!!

Great range of products with amazing service, regular shopper and couldn't recommend them more! The website has a great and easy to use interface, with a professional team behind them!

Such a great range of products. Some local and some from overseas. I wasn't sure on sizing for my daughter but with the help of the online customer service, I was able to find exactly what I needed. Just make sure you check on delivery times if it's urgent.

I needed a gift for my sister and her newborn. I contacted bubs warehouse via messenger on their site.
I ended up getting a Lulla doll.
Mother and daughter are both very grateful.
Top gift idea, and thanks for the suggestion!

Cheap product....outsourced from China support services was useless won't be back no service was offered to help at all I was just dismissed when I was searching for help off them don't buy off them