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Reviews

1.4

22 reviews
5
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4
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Denise J.

Denise J.Victoria

well looks like I bought the same DUD

published

The alarm clock intermittently was changing the time, now it does it religiously within a couple of hours of resetting the time. No longer an alarm clock and it is not that decorative so in the bin it goes, about 2 years, only bought a new coz my kids said the old one was old fashioned, had it more than 10 years and still work me up. Now off to the shops to buy a new clock, I can guarantee it will NOT be a BUSH. BTW time was resetting to UK time not AUS time it is keeping great time for the UK.

Purchased in January 2021 at The Good Guys for A$40.00.

Chalky

ChalkyGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Excelllent, reliable, just ordered my second one

published

A lot of DAB+ radios use rechargeable batteries. That is great. but, or a big BUT after 6-8 hours they are dead till you spend another day or night recharging them. No probelm with the Bush mains transformer included. I could be wrong, I could be right but after having both a BUSH and another, more expensive brand, I' ready to try another BUSH. At this price (like a Lenox) not much to lose and far more convenient.



Purchased in March 2021 at Dick Smith for A$29.00.

Premium price for a clock (nothing else work)

published

This is seriously the worst piece of technology I’ve ever purchased. Premium price and nothing works, it’s just a clock and not a good one as it won’t pick up daylight savings time. Worked badly for about a year and now it does not respond to anything, won’t scan, won’t change modes. A waste of money.

Purchased in May 2021 at The Good Guys for A$200.00.



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Jim West

Jim West

  • 4 reviews

Absolute rubbish

published

Really bad.
The volume control is ridiculous, with the settings on successive pushes of the button going something like "very quiet, slightly less quiet, same slightly less quiet, same slightly less quiet, loud. While that was anoying, I put up with it until I needed to re-scan for channels. I'd kept the manual, so I did exactly what it said. The only problem was the menu button didn't work. It would give you a quick glimpse of what you wanted (half second max) before going back to the regular display.
It's now awaiting the garbage collection. Absolute rubbish.

Date PurchasedJan 2016
Tumbleweed

TumbleweedSydney

  • 2 reviews

No customer service

published

This is my second Bush Horizon DAB clock radio. After a lot of trouble I had the first one replaced. Now the second one doesn't work and it is very hard to get ANY support out of Bush Australia. Very frustrating. Advice is pick another brand. The product and after sales service is terrible.

Date PurchasedJun 2015
Chris A

Chris AGreater Melbourne (Metropolitan), VIC

  • 50 reviews
  • 2 likes

Not a great product not a great company.

published

My radio gains a min throughout the day. It means that when the alarm goes off and i snooze it, it goes off again a min later because it adjusts itself after the radio comes on the first time. I took it back when i first bought it but the new one does the same thing. I used it for over a year and the buttons don't work properly anymore and have to be pushed extremely hard for them to register.
Other then that I actually really liked using it but clearly it's a poor quality product and from my experiences another failed product by Bush.

Date PurchasedJan 2014

Hopeless

published

This is a terrible clock. I had to email the company twice to work out how to program it, I was told the manual was incorrect. I finally worked out how to set Sleep but then it only happened intermittently. I have complained and asked for a refund but the company replied that I needed a receipt, of course I had thrown it out. Don't buy it.

Date PurchasedJan 2016
Unhappy lily

Unhappy lilyMelbourne

Just died after 12 months

published

After about a year this radio just stopped working. Nothing I did could bring it back to life. I tried unplugging it, waiting then replugging it. No warning, just one day nothing on the screen and none of the buttons worked. Terrible radio. Do NOT waste your money on this dud.

Graham Johnson

Graham JohnsonMelbourne

  • 4 reviews
  • 3 likes

Our's just died after 18 months

published

But I then pulled it apart seeing I was a tech in an earlier life. The build quality of the main PCB is appalling. The soldering is woeful and this is the basis of the problem.

I went over the printed circuit board and resoldered quite a few solder joints and BANG. Its working again. Simple QC at the factory could have avoided this.

Its a cheap and nasty build so if you don't get it super cheap and can fix it. DONT BUY IT

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aussiedarren

aussiedarrenAU

  • 38 reviews
  • 78 likes

Died After 18 Months.

published

Like many of the other reviews, my DAB Clock radio died without warning. It just turned itself off and nothing worked.

Clearly it's a common fault due to the large number of people having the exact same issue.

Avoid this dud.

I have not bothered with warranty as it is only covered for 12 months.

Pencey Prep

Pencey PrepGreater Melbourne (Outer), VIC

  • 7 reviews

Tragically and Comically Bad

published
Mick

MickMelbourne

  • 2 reviews
  • 2 likes

Display fades, hum in audio

published

I bought two of these - bright LED display, very nice - but 16 months later the display is so dim that it's unusable.

I complained about hum in the audio output when plugged into an amplifier - both units do the same - Bush support acknowledged it, and sent me a third one and it also did the same thing.

So the audio quality is awful (hum), and the display becomes so dim it's unusable - on the brightest setting.
The dimmest setting can't be seen in a dark room.

Jackie41

Jackie41AU

  • 2 reviews
  • 3 likes

Don't buy one

published

The most expensive radio alarm clock I've ever purchased and it's the worst ever. A complete lemon, purchased in 2013 and mid 2015 it's dead - nothing works. It's only sat beside the bed. It's never been needed as an alarm clock or radio. Buy this after reading reviews and you're an [censored word removed].
Regarding the ACCC law, the guy in the store we brought it from said that he'd say it's had fair usage over two years for the RRP of $89.00. Needless to say I'll be following up with the ACCC and posting warnings so others don't end up being ripped off, in return.

phil

philsydney

  • 7 reviews

Another dud

published

Bush once had a good name. This radio is the second one i have had to return. First model unable to tune, seems bush is selling off faulty products. Again, be wary.

outbidder42

outbidder42

  • 19 reviews
  • 10 likes

Nice sound but functionality sucks

published
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Ray

RayMelbourne

  • 8 reviews
  • 5 likes

Failed after 4 weeks

published
Games1

Games1

  • 2 reviews

Another death

published

Ours also died after 15 months. Very poor result for a moderately priced DAB radio. Also had ongoing problems with lighting adjustment however could accept that issue. Should have returned to Bush for warranty at that stage although it seems from other reports it may not have avoided the final demise. We will avoid this make in any future purchses.

Poida

PoidaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Piece of junk

published

I have now returned a second one of these lemons - under warranty. Yes, within the space of 12 months both failed in exactly the same way. When trying to set the alarm it just jumps through the options, picking whatever it wants and then either saves it's choices or doesn't. Having a working, setable alarm is kind of important in an alarm clock.
Clear radio
Fails miserably after only a couple of months

Kaput

KaputAdelaide

Mine died too!!!

published

Annoying, don't buy this product! Died at about 20 months! Frustrated to say the least! I loved the alarm functions, clarity of sound, brightness and everything else about this product but I wont be buying another one. Go back to the good old cheapies I reckon! ARGH not good enough!

Totally disatisfied.

published

Mine also just died after about 20 months & Bush will not take responsibility. Not good enough as much older clock radios costing much less & last for years. Hopefully more people complain & Bush get the message & take responsibility. In the meantime I will not buy or recommend Bush to anybody

Dies way before its time

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Questions & Answers

Rena L.

Rena L.asked

The alarm on my Bush radio alarm clock goes off between 2 and 4 am though the alarm has not been set. The only way I can fix this problem and get an uninterrupted night's is to unplug it.

No answers
Faye

Fayeasked

How to set alarm?

No answers
Silvia

Silviaasked

How to set time for day light saving?

No answers

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