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Denise J.Victoria
well looks like I bought the same DUD
The alarm clock intermittently was changing the time, now it does it religiously within a couple of hours of resetting the time. No longer an alarm clock and it is not that decorative so in the bin it goes, about 2 years, only bought a new coz my kids said the old one was old fashioned, had it more than 10 years and still work me up. Now off to the shops to buy a new clock, I can guarantee it will NOT be a BUSH. BTW time was resetting to UK time not AUS time it is keeping great time for the UK.
Purchased in January 2021 at The Good Guys for A$40.00.
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ChalkyGreater Melbourne (Metropolitan), VIC
- 5 reviews
Excelllent, reliable, just ordered my second one
A lot of DAB+ radios use rechargeable batteries. That is great. but, or a big BUT after 6-8 hours they are dead till you spend another day or night recharging them. No probelm with the Bush mains transformer included. I could be wrong, I could be right but after having both a BUSH and another, more expensive brand, I' ready to try another BUSH. At this price (like a Lenox) not much to lose and far more convenient.
Purchased in March 2021 at Dick Smith for A$29.00.
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Premium price for a clock (nothing else work)
This is seriously the worst piece of technology I’ve ever purchased. Premium price and nothing works, it’s just a clock and not a good one as it won’t pick up daylight savings time. Worked badly for about a year and now it does not respond to anything, won’t scan, won’t change modes. A waste of money.
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Jim West
- 4 reviews
Absolute rubbish
Really bad.
The volume control is ridiculous, with the settings on successive pushes of the button going something like "very quiet, slightly less quiet, same slightly less quiet, same slightly less quiet, loud. While that was anoying, I put up with it until I needed to re-scan for channels. I'd kept the manual, so I did exactly what it said. The only problem was the menu button didn't work. It would give you a quick glimpse of what you wanted (half second max) before going back to the regular display.
It's now awaiting the garbage collection. Absolute rubbish.
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TumbleweedSydney
- 2 reviews
No customer service
This is my second Bush Horizon DAB clock radio. After a lot of trouble I had the first one replaced. Now the second one doesn't work and it is very hard to get ANY support out of Bush Australia. Very frustrating. Advice is pick another brand. The product and after sales service is terrible.
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Chris AGreater Melbourne (Metropolitan), VIC
- 50 reviews
- 2 likes
Not a great product not a great company.
My radio gains a min throughout the day. It means that when the alarm goes off and i snooze it, it goes off again a min later because it adjusts itself after the radio comes on the first time. I took it back when i first bought it but the new one does the same thing. I used it for over a year and the buttons don't work properly anymore and have to be pushed extremely hard for them to register.
Other then that I actually really liked using it but clearly it's a poor quality product and from my experiences another failed product by Bush.
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Hopeless
This is a terrible clock. I had to email the company twice to work out how to program it, I was told the manual was incorrect. I finally worked out how to set Sleep but then it only happened intermittently. I have complained and asked for a refund but the company replied that I needed a receipt, of course I had thrown it out. Don't buy it.
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Unhappy lilyMelbourne
Just died after 12 months
After about a year this radio just stopped working. Nothing I did could bring it back to life. I tried unplugging it, waiting then replugging it. No warning, just one day nothing on the screen and none of the buttons worked. Terrible radio. Do NOT waste your money on this dud.
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Graham JohnsonMelbourne
- 4 reviews
- 3 likes
Our's just died after 18 months
But I then pulled it apart seeing I was a tech in an earlier life. The build quality of the main PCB is appalling. The soldering is woeful and this is the basis of the problem.
I went over the printed circuit board and resoldered quite a few solder joints and BANG. Its working again. Simple QC at the factory could have avoided this.
Its a cheap and nasty build so if you don't get it super cheap and can fix it. DONT BUY IT
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Find out how Bush Horizon DAB+ compares to other Digital Radios
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aussiedarrenAU
- 38 reviews
- 78 likes
Died After 18 Months.
Like many of the other reviews, my DAB Clock radio died without warning. It just turned itself off and nothing worked.
Clearly it's a common fault due to the large number of people having the exact same issue.
Avoid this dud.
I have not bothered with warranty as it is only covered for 12 months.
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Pencey PrepGreater Melbourne (Outer), VIC
- 7 reviews
Tragically and Comically Bad
This product is so bad it is funny. (Like those movies that make you laugh at how bad they are)
It is completely impossible to access the menu in any meaningful manner. Even basic functions have to be set using a labyrinthine like process of menu inputs.
For example the same button that serves as the Menu button also serves as the button that chooses FM or DAB+. The only difference is you quickly press it for the band function and keep it pressed for the Menu function. While holding the button down you need to use another finger to press th...Read more
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MickMelbourne
- 2 reviews
- 2 likes
Display fades, hum in audio
I bought two of these - bright LED display, very nice - but 16 months later the display is so dim that it's unusable.
I complained about hum in the audio output when plugged into an amplifier - both units do the same - Bush support acknowledged it, and sent me a third one and it also did the same thing.
So the audio quality is awful (hum), and the display becomes so dim it's unusable - on the brightest setting.
The dimmest setting can't be seen in a dark room.
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Jackie41AU
- 2 reviews
- 3 likes
Don't buy one
The most expensive radio alarm clock I've ever purchased and it's the worst ever. A complete lemon, purchased in 2013 and mid 2015 it's dead - nothing works. It's only sat beside the bed. It's never been needed as an alarm clock or radio. Buy this after reading reviews and you're an [censored word removed].
Regarding the ACCC law, the guy in the store we brought it from said that he'd say it's had fair usage over two years for the RRP of $89.00. Needless to say I'll be following up with the ACCC and posting warnings so others don't end up being ripped off, in return.
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philsydney
- 7 reviews
Another dud
Bush once had a good name. This radio is the second one i have had to return. First model unable to tune, seems bush is selling off faulty products. Again, be wary.
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outbidder42
- 19 reviews
- 10 likes
Nice sound but functionality sucks
Worst designed user input experience ever. It takes so many steps to do anything. They put the select button in the middle of all the other buttons, making it hard to set in the dark. They could have at least put a raised bump on it. 8 dimmer levels, WHY ??? Why not just make it easier to use ??? Whoever designed this obviously does not use a clock radio. So many steps to set an alarm, then have to do it all over to change the setting. What clock radio doesn't have a one-button press sleep function ? You have to hold down a button to get optio...Read more
ns, which is the same button that changes from DAB to FM so guess what happens. Who designs a clock radio you can't use easily in the dark ? So frustrating. And why have such a loud 'click' when you press a button ?!!! I keep waking the missus when I set anything. Sound is good but maximum is not that loud. Weekday and weekend alarm, once set, is a good function, as long as you never have to change it, but even then, turning the alarm to off when you don't need it is a few steps. And don't even bother setting an alarm for just one day - insanely, monumentally, stupid stupid stupid design !!!Similar opinion? Write a review on ieatwords.com.au!
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RayMelbourne
- 8 reviews
- 5 likes
Failed after 4 weeks
I purchased this unit early December 2014. I was wrapped when I powered the unit on for the first time, it set the time and date automatically! Everything seemed OK, until the second day, the alarm sounded at the correct time, I hit snooze, and then woke up an hour later wondering why I was going to be late for work. I put this down to being my fault. Everything was fine for a few weeks, and then the alarm snooze problem re-appeared. Then the display started adjusting its brightness up and down at different times. Then the volume buttons caused...Read more
the thing to lock up. Had to pull the power out and plug it in again to make it work, now I cant get it to play the radio at all. The clock still works though. Im taking it back tomorrow, I hope I can return for a credit at least so that I can buy Sony or something which works. I will never buy a Bush product again.Similar opinion? Write a review on ieatwords.com.au!
Games1
- 2 reviews
Another death
Ours also died after 15 months. Very poor result for a moderately priced DAB radio. Also had ongoing problems with lighting adjustment however could accept that issue. Should have returned to Bush for warranty at that stage although it seems from other reports it may not have avoided the final demise. We will avoid this make in any future purchses.
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PoidaGreater Melbourne (Outer), VIC
- 2 reviews
- 2 likes
Piece of junk
I have now returned a second one of these lemons - under warranty. Yes, within the space of 12 months both failed in exactly the same way. When trying to set the alarm it just jumps through the options, picking whatever it wants and then either saves it's choices or doesn't. Having a working, setable alarm is kind of important in an alarm clock.
Clear radio
Fails miserably after only a couple of months
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KaputAdelaide
Mine died too!!!
Annoying, don't buy this product! Died at about 20 months! Frustrated to say the least! I loved the alarm functions, clarity of sound, brightness and everything else about this product but I wont be buying another one. Go back to the good old cheapies I reckon! ARGH not good enough!
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Totally disatisfied.
Mine also just died after about 20 months & Bush will not take responsibility. Not good enough as much older clock radios costing much less & last for years. Hopefully more people complain & Bush get the message & take responsibility. In the meantime I will not buy or recommend Bush to anybody
Dies way before its time
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Questions & Answers
Rena L.asked
The alarm on my Bush radio alarm clock goes off between 2 and 4 am though the alarm has not been set. The only way I can fix this problem and get an uninterrupted night's is to unplug it.
No answers
Fayeasked
How to set alarm?
No answers
Silviaasked
How to set time for day light saving?
No answers
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