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Caltex Woolworths (page 4 of 7)
Contaminated fuel
Filled up with PREMIUM Diesel at Wests rd, Werribee and had nothing but problems 100kms into the tank.
Changed fuel filter which was black with all weird types of crap through it that we put into a jar and will show Caltex.
Funny how there is only Premium Diesel at the car pumps with no other alternative...
Avoiding that place and telling everyone else to do so also..
No products available that are on promo
On Sunday the 15th April your petrol sites had a special of buy any one powerade for $2.50. Your Victoria Point site had none. According to the operator the manager forgot to order. Very poor performance. They also had holes in stock everywhere. This manager needs a lesson in ordering.
Staff refused to key in the barcode saying he is not authorised.
I visited Caltex Huntingdale today at around 8:40pm and fill the diesel. When I went to the counter the staff was not friendly and when I gave him the key ring scanner for the discount petrol it did not scan and I requested him if he can key in but he refused saying that he is not authorised which did not seem right to me. The staff name is [name removed]. Looks like he was not interested in working there as he did not show any interest in helping.
Poor customer service...
CALTEX- WUDINNA EYRE PENINSULAR SA
Filthy, dirty, toilets. Driving through on the 13/2/2018, Purchased fuel and food, needed to use toilets, big mistake, the worst, return trip 3 weeks later, 6/3/2018 similar purchases the facility hadn't been cleaned in 3 weeks.
I travel again around the 27 April on way Streaky Bay. But will be stopping at MOGAS next door.
Australia is not a third world country, but Caltex Wudinna is.
Regards Paul.
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Pay at pump failure
Went to the Carseldine Caltex tonight to fuel my car, decided to use pay at the pump as there was a storm and the line up to the register was fairly long, put my payment through successfully. All was good, but then when I went to start pumping fuel the transaction was cancelled. I thought this was strange so I checked my account through online banking and there it was, the money had been taken out. I filled my car up and went to the counter to ask what I should do and they told me to pay AGAIN and that the original payment MIGHT be refunded. I ...
Read morewasn’t happy but it was late and I wasn’t in the mood for an argument. The service is not up to the standard. Good job Caltex charging customers twice for their fuel only to have your employees throw it back in your face. My advice don’t use the convenience of pay at the pump and seek fuel elsewhere.- 2 reviews
- 3 likes
woolworths kambah ACT . dirty diesel
purchased diesel from Kambah garage last week. fuel filter light came on yesterday.
there is water in the diesel. I'm trying to contact woolworths and Caltex now to see there response.
I have all receipts for the last 12 months to show all fuel was purchased from this garage.
will let you know how I go.
Excellent customer service
The New store manager at Tamworth N.S.W. is a aset to the Business.
Always smiling customer service is above and beyond.
Well done woolies on putting a great manager in.
- 8 reviews
- 11 likes
Caltex Woolworths Gloucester NSW
This servo is the pits. Staff are the pits. Want a pay@pump there so I dont have to go inside and pay. The more self-service we go the better to eliminate rude and unco-operative staff.
- 5 reviews
Smoke and fire
I went to a caltex service station at davey street hobart, where upon entering the attendant was outside having a cigarette, whilst cars are filling up. Customers had to wait for him to come in to be served and pay for their fuel, and when he was questioned about the hazards of what he was doing, he got abusive.
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- 10 reviews
- 8 likes
- Verified
Don't trust them.
I left my car this morning for e-safety inspection at the caltex mechanic shop in St Ives. I had already checked lots of items which need to be checked in the e-safety inspection, (I was an industrial mechanic in earlier life ;-) so I had checked the good working original wiper blades. When I got my car back he had replaced them with cheap 2-3$ wiper blades and charged me 40$. I went back a few minutes later and asked for the old ones. He could't find them!
- 3 reviews
- 2 likes
Fuel Caltex Woolworth
I went to buy a Fuel for my Lawnmover with red plastic 10-liter Container, and there is a mark on the top of the container
and I filled-up 8 and a half to 9 liters but on the meter, it was already over 11 liter and I went in-to pay and ask the lady but she said you must-be spilled on the ground. I told her to come and have a look but there are few people in the line so I paid and forget about. that means we are paying price for 1-liter but getting 8 and a half or 9 milliliters only. It's very common in India but never expected in Australia. I hope and wish ACCC will go there and check it out.
- 14 reviews
- 6 likes
Poor quality
I am a local person fill up my car here at least once a week and today I found that Unbelievable that low quality United branded petrol sells under Caltex name (4 Jan 2018, 11.30pm Boundary road, Braeside Victoria)
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- Verified
Polluted petrol
Three weeks ago I filled my car at the lavington petrol outlet. Five days later the engine light came on. When my meachanic checked it with his computer it stated the problem was a fuel sensor and the fuel was running lean. Another week and the problem reoccured. I had the fuel filter which was completely blocked replaced. I was told there was probably another problem because the engine light was on again. I now have more expenses to get the problem fixed. When I filled my car there was a fuel tanker filling up the tanks at the service outlet. ...
Read moreI have had my car for seven years and always used the same outlet. This is the first time I have experienced any problems with fuel. Something should be done so that when fuel is being added to the underground storage that the tank that is receiving the top up is isolated from the bowsers. I am now debating on whether I change outlets. Thank you.Contaminated Fuel
Empty tank. Stop off at North Dandalup Caltex to fill the tank on the way back to Perth. Notice loss of power to engine and vehicle feels like it is about to stall. Take my car - which is only 6 months old and only has 8,000k on the clock to my nearest Holden dealer (car is still under new car warranty - but the warranty doesn't cover this).I get told by Holden that they did a check, the spark plugs have a random misfire, fuel sample is taken and found fuel contamination, large amounts of water in fuel tank. Tank is dropped and drained. 2 days ...
Read morewithout a car. All up cost is $525 from Holden and loss fuel from North Dandalup Caltex $60. Contact Caltex no reply until a week later the manager of North Dandalup Caltex calls me to say they are going to do a check on the fuel but he can assure me that it won't be the fuel (like I'm a dumb woman and have no idea what I'm talking about). Fast forward 1 month and still no word from North Dandalup or Caltex HO regarding the test of fuel in their tanks. Send 2nd email.... Receive email from Caltex HO in NSW stating they did a manual test on fuel - Here's the excerpt from their reply Thank you for your recent contact regarding the fuel you purchased from North Dandalup Caltex 55619 on 24/10/2017. Caltex has conducted an investigation regarding the quality of fuel, being stored, and dispensed at this site. From this investigation, we are unable to confirm that the damage you have described to your vehicle was caused by the fuel from this location. Reasons for this include: The fuel delivered to our sites is subject to very strict quality control to ensure the product- 2 reviews
Fuel service
Excellent and fast welcoming friendly customer service, could improve on product range and variety competitive fuel prices at the time of purchasing fuel good specials at counter on deals will be coming back
- 4 reviews
Gympie Woolworths Ripp-Off
Did usual shopping at Woolworths Southside and went to one of Woolworths Petrol outlets in Gympie to fill up. Petrol Prado holds 180 litres but only needed about 150 to fill. Started filling before i looked at the price on the bowser (price not visible till bowser starts). Shocked to see 139.9 cents when i had seen other local 'cheap' outlets selling Unleaded for less than 120 cents. Now, I usually don't buy from the cheap brands but this rang alarm bells. Shut down filling there and decided to check elsewhere. The other Woolworths outlet less ...
Read morethan a kilometer down the same highway was selling Unleaded for 123.9 cents?? Guess what..there's a Coles fuel outlet almost next door and it was 123.9 cents. There are a few more Service Stations at the southern end of town all close to the same lower price = competition! The one I started at is the only one on that side of the highway all through town and to the north for 15km. Taking advantage of the situation? Blatant RIPP-OFF WOOLWORTHS! Far better off to shop at Aldi and pay a couple of cents more at one of the Local Independents. If this is what you get with their 'Rewards' Card...they can keep it!- Verified
Stale
My wife and I went to N2877 Albany Highway Caltex Mart Kelmscott..WA....on the 25.09.17 at 23:58....my wife went inside to a Star Mart and payed $60 for petrol and $26.85 on groceries. Including 2 beef rolls (pie) for me to eat on the way to home. I started to eat 1 pie.
The crust was like rock hard the other pie the same, hard and dry crunchy over coomed by 6 hours at least, the meat inside was a thin dry black.
Discusting coat of 1mm crud. I showed my wife who tried the pie, had one bote and put the pie back into the paper bag.
I took pie ...
- 39 reviews
- 45 likes
Poor Quality Fuel costs thousands to fix
My vehicle sustained damage from Caltex Vortex fuel, verified by mechanics report, repairs and 5 weeks off the road and a bill of over $2,000 to fix. Caltex gave me claim number and then gave me the run around for 6 months. Eventually saying they did a report on the day I filled up verifying fuel quality was ok. They failed to explain why that took 6 months or how they miraculously went back in time to test the fuel or explain how it wasn't their fuel when I've filled up at the same service station exclusively for 2 years. It is thought tha...
Read moret the damage came from their poor quality fuel over a period of time, not the same as contaminated fuel. They also refused to provide the report or acknowledge my kms, service history and fuel receipts + mechanics report proving it was poor quality fuel and I'd only ever used Caltex Vortex. They also failed to provide their quality testing report - if their version of events is true then why not provide it? I say its because it doesn't exist and they know I can't fight them without it. I will never shop at Caltex or any Woolworths retailer again… and that is a long list… its one thing when things go wrong, its another not to rectify this for the customer and pretty much behave in such a way that says we know it was our fuel, you know it was our fuel but you know what your a little customer and we are a big company so we just are just going to make it impossible for you and you can suck it. What a great business motto, lets spend more time and money stiffing the customer than it would actually take to do the right thing and pay up. I use BP ultimate now.Perfect
This is the very best service station I have ever been in, the toilets were immaculate and the service was impeccable, the middle cove Caltex woolies petrol station was brilliant
Hi praise for local Caltex Woolworths staff member
On Thursday the 10/8/17 I was woken in extreme pain with a toothache after trying to seek medical attention with no luck I began a Google search to find a nearby shop that was open early I called the Woolworths Caltex petrol station at 530in the morning as it was just across the road the very lovely Michelle answered my call and tho the store was not actually open she very kindly said to come down when I asked if they sold any Panadol or nurophen for pain relief whilst yes it was outside normal trading hours Michelle was kind enough to sell me...
Read more a packet of nurophen to help me with the pain I was inI would like to thank Michelle very very kindly for assisting me outside of normal trade hours I am very greatful for her help please pass on my heartfelt thanks to Michelle at the high street Wodonga Victoria Woolworths Caltex service station she went above and beyond her call of duty to assist a young woman in chronic pain iny opinion she deserves a raise- 2 reviews
Great service
I opened a youi home contents and a youi car insurance and received a $50 fuel voucher. How good is that I not only saved money on my insurance but got a full tank of fuel for doing it . Keep up the good work youi
Not going horse riding my dear
Went to dickson woolies servo used preset for $30 put petrol in keeping an eye on my disabled daughter. Entered shop handed over a $50 note expecting to get $20 change. But the browser was faulty and went over $0.15 and the attendant said i had to pay it. Which on any other day i might have worn but on this day we had left home with $50 30 for fuel and 20 for the horse riding we were fueling to get too. So I let the attendant know it was a faulty pump and i had done nothing wrong and Woolworhs should wear the cost . He became irate and started ...
Read moreto carry on like i was trying to rob him for $0.15 and proceeded to call the police to have me removed from the premises . Every time i tried to explain to him how he was stuffing up my daughters day all i got was a rant on how he was being made to feel unsafe . So after this i contacted complaints they took details and said someone would get back to me over a week later i call back as nothing heard back . O ww petrol diff dept they say will get them to call me . Then i received a text to a feed back link that goes nowhere. Throughout this experience there has only been one helpful person first contact head office call centre. Poor effort woolworth we will be avoiding anything with a woolworths logo from now on . Walking out of the servo at Dickson ACT. Having to walk out and tell my daughter her horse riding was not going to happen BROKE MY HEART i give ww 5 stars for the worst customer experience of my life- 2 reviews
- Verified
Woolworths Caltex - 770 Richmond Road, Berkshire Park NSW 2765
Absolutely third world service...!!! Couldn't care less about quality customer service or the products they should be selling...!!! No Premium 98 Petrol...!!! LPG Pumps that start ticking over dollars and litres without even starting to pump any lpg...!!! Then, knowing the problem and having been informed about it, they then try to charge you for what you didn't even use or take...!!! Take note WOOLWORTHS-CALTEX Regional Management - I will be blogging about this situation to over 750,000+ readers - yeah, that's right...!!! Picked the wrong cu...
Read morestomer to try to steal from...!!! Fix your pumps, get some decent staff that understand both ENGLISH and Exceeding Customers Expectations in Quality Service, and get some decent Premium 98 for a reasonable price rather than more expensive 95 than other stations' 98, both up and down the road...!!!- 2 reviews
Warragul Woolworths Caltex TV's on the bowser
Hi I am writing this review to state that I will be not going back to use them due to the instalment of the new Television screens which blast out mindless advertising all while you are filling up.
I will not be going back I hate it.
Martin.
Even a stranger should be treated better for just $15
3 June, 11 am I went to the Caltex Johnson rd, Hillcrest shop to put petrol to my wife’s car with my daughter and made realized after putting petrol only $15 that I forgot to bring my wallet. I said to the manager (would be a mum) sorry I forgot to bring my wallet so I go and get this $15 from home which is 5 km away from this station. This manger has not got a voucher to complete to pay after 15 minutes a $15. She refused to leave us and asked someone to bring my wallet and said you are a stranger can’t believe you. I said her that this is my ...
Read morewife car and wife can’t drive my car to here. Before, we start to walk towards home with my 7 years old daughter when good women who were standing 4th in the queue paid for us without giving any noise. I go to this station last 7 years to put petrol for both my car. I never come here. Big thank you to that woman on behalf of my family again. A stranger helped to a stranger. We are not customer as per this manager.ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.