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Reviews

  • Product Quality
    1.4 (28)
  • Return Claim MadeYes (1) · No (35)
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Morticia
MorticiaIllawarra, NSW
  • 3 reviews
  • 3 likes

Worst customer service ever

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Morticia
Morticia

Update GG group had no care factor that a worker from there store was abusive told me they had spoken to worker end of story

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Ecpaul
EcpaulSouth East Queensland, QLD
  • 9 reviews
  • 12 likes

Not all Caltex Stations accept card

published

I purchased a Caltex gift card to the value of $500 from QANTAS. It turns out that pretty much any of the Caltex/Ampol stations that I go to will not accept the card. I have found this out after buying fuel. Some of the cashiers do not know whether the card will be accepted - this I found out when I tried to pay using the card (eg the Ampol at Broadbeach and the one at Labrador).

I regret buying the card and would strongly suggest to others not to get one.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Forbes

published

Todays Dayshift lady said she was going to report me after i left my ph in the car and did not sign in, as i went to pay, sign in 1st she said, i ask to pay then ill go get my ph to sign in for which i have to anyway, i told her its up to me to sign in not up to you to make me sign in, that when she expressed im going to report you for not compiling,what a bad attitude, i have left my ph behind before and never had a problem but gestapo chick here thinks she a police officer, if petrol station want to be an [Word Removed] then make sure people Q in before they get fuel



Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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David
DavidSouth-East, TAS
  • 2 reviews

App makes me wish l was dead

published

Cannot log in. Trying to go contactless to avoid the rona but might as well stick my face in a bucket of it for all the help this app gives

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Polly A.
Polly A.Gungahlin 2914, ACT

Want to give a bad review

published

You make it nearly impossible to give a bad review directly to the local operator. Is that how you keep the negative reviews down? Unhelpful sanctimonious staff. I am so angry I have already told 10 people and that just today. Wait until I get started.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Las
LasBrisbane
  • 8 reviews
  • 9 likes
  • Verified

Meadowbrook Woolworths Caltex reward card refusal

published

27/05 filled up and the Crew refused to apply my 4 cent/ liter discount as per they claimed they not accept the Rewards Card mobile grab because it can be anybody's Never accounted this before



Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Mike G
Mike GNorth Queensland, QLD

Abused by staff

published

Visited Caltex Woolworths Station in Deeragun QLD. Got abused by a attendant named “Mel”. Was extremely rude, hit the side of our car, even went to the extent of calling me and my partner a “f*cking idiot” and said her manager would agree. Have used this station regularly in the past with nothing but positive experiences but with the way this attendant has behaved I won’t be returning until she is no longer there.

Incentivised Review No
Return Claim MadeNo
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Daystar 2021
Daystar 2021Canberra Central 2601, ACT

Went to qbn Caltex had a super rude attendant Couldn't read English other customers instore agreed needs to be sacked.

published

Needs more helpful attendants and understand English fluently and understanding company policies while also having a back up system in place when there apps'don't work instore.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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christopher k.
christopher k.Mid North Coast, NSW

Caltex App not working again!!

published

The last 3 times I've bought petrol the Caltex App has failed!!! I have spoken to staff and they didn't realise there was a Caltex App!!!!???

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Connor
ConnorGreater Melbourne (Outer), VIC

Never has pies ready

published

When does a servo never have pies for tradies to fill up before a hard days Yakka, never... Bridge inn Caltex continually and reliability lets me down 2 out of 3 times I waste 10 extra mins of my journey to work just to see if they have what everywhere else does at all times

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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The worst coffee I have EVER

published

Stopped at the Caltex at Wantirna for a coffee due to an early morning start. it was the worst coffee I have ever had undrinkable.

Incentivised Review No
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Andrew D
Andrew DCooma Monaro
  • 19 reviews
  • 16 likes

$1.53.9 per litre E10? Save 54 cents per litre at the independents

published

Woolworths fuel and Coles Express are matching each other on prices, Anzac Parade and Gardeners rd at $1.53.9 per litre for E10. Meanwhile independents nearby are at between 99.9 and 107.9 per litre. How is it possible that Woolworths and Coles fuel outlets still have a business? For me, I save almost $50 a tank by NOT using Coles or Woolworths fuels. I fueled up and paid the 99.9 cents per litre.

Incentivised Review No
Return Claim MadeNo
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Waiting 5 minutes for the pump to switch on

published

Bass hill
After 5 minutes of waiting for the pump to switch on, I finally decided to drive off without filling my tank.

Incentivised Review No
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Serge
SergeBonython 2905, ACT
  • 6 reviews
  • 3 likes
  • Verified

Caltex app is a joke, waste of time and money

published

I tried to use Caltex app to get fuel at Caltex Calwell and the app did not work. It would say - something went wrong. I talked to staff and they are not familiar with the app. I will never use caltex ever again.

Incentivised Review No
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Neil Sell
Neil SellHunter Region, NSW

Toronto Caltex way too dear

published

I have just returned from a road trip out west to Bathurst, Orange, Forbes, Parks, Griffith, Young and Cowra and didn’t see diesel prices above 122.9/l. In fact most servos were 121.9/l.
Toronto Caltex is 128.9/l
Why is this servo continually more expensive than others?
I need to fill up with diesel again tomorrow but will not be going to Caltex Toronto

Incentivised Review No
Return Claim MadeNo
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Page 1 of 5

Questions & Answers

Tan
Tanasked

A packet of 25g Makers blend rolling tobacco at coles in Australia costs just under 50 dollars? How can Caltex charge 11 dollar mark up for the same product? What a rought.

1 answer
Andrew D
Andrew D

I dont think it will be any cheaper at Coles Express or at Seven Eleven. It seems to me the majors run a cartel and practice Retail Price Maintenance. I drove along Gardeners road this week where the 3 majors (Caltex Woolworths, Coles Express and Seven Eleven) had E10 at over $1.60, the Metro had 40 cents per litre cheaper.

Peter W.
Peter W.asked

Why could we not fill our boat the fill hole was in the middle of the boat, we were told we couldnt fill it because the bloke in the boat feet were not on the ground, so what was the reason for this policy, please explain because the attendant at the Urangan woolies petrol station couldn’t tell us why just kept saying it was policy.

2 answers
george
george

Its policy at ALL service stations across the country if you read the safety warnings at every petrol station you will find out the reason why

Fired Up
Fired Up

So what did the company say Peter ?

Nato W.
Nato W.asked

I was refused my star card at woolworths Caltex and told I can only use at non Woolworth Caltex. Was made to pay another way which impacted my finances. Was this correct?

3 answers
george
george

yes If you read the terms & conditions it clearly states NOT available for use at Woolworths/ Caltex

Fired Up
Fired Up

Sounds correct to me. Did you check with the the company to validate your concern?

Nato W.
Nato W.

Hahahahaha. Read the t&c good one. Lmfao

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