Reviews

  • Transparency
    4.0 (1)
  • Customer Service
    4.0 (2)
  • Insurance Options
    4.0 (2)
  • Income Protection
    3.0 (1)
  • Rates and Fees
    3.0 (1)
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JSH
JSH
  • 4 reviews
  • 5 likes

2020-2021 CBUS return for 'Growth Investment' is amazing!

published

I've been with CBUS since 2012.



Over the last 10 years I didn't pay much attention to where the money was invested until a year ago, when I changed to the Growth option, whoa I'm glad I did, I have a nearly 20% return in the last 12 months, 30 times the previous financial year.

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Craigro1980
Craigro1980Perth, WA

Hardship and tpd claim

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I was with them for 20years and granted it took a few months to get into see the specialist but as soon as all the necessary reports and paperwork wss recieved i hsd the hardship payment in my bank 3 days later and 2 weeks for a decision from the insurance provider and they said 10 to 15 days until i get the tpd payout. I could not be hsppier with their service

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Rob
RobCanberra
  • 3 reviews

Great Industry Fund

published

I have been with Cbus 20+ years.
Performance has been very good with great products to choose from.
6 monthly reports or access via on line or app. Actually, all the industry funds are the go.
Cheers Rob.

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lil_lazza
lil_lazza
  • 374 reviews
  • 36 likes

Good

published

Overall i chose CBUS as it was the only form my payroll admin had on her desk, the fees are minimal and also they are very good at customer service.
i had a range of choices for investment including higher return- higher risk and lower return- lower risk. Very basic and easy to manage. customer service has been very friendly on both occasions i have rung. Fees are also minimal



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Questions & Answers

Dominic B.
Dominic B.asked

How is it possible that the real estate market boomed in 20/21, construction boomed and prices increased for everybody yet CBUS gave a negative return and still charged fees.
Shouldn't you take a loss too in yr fees ?

1 answer
Lance DBoyle
Lance DBoyle
Michael B.
Michael B.asked

How long does it take for the financial hardships fund to be released

1 answer
John
John

Took about a month for me. Had to confirm I.D. three times because my account name was slightly different. If all is good should take about a week.(if you're having trouble with certified I.d. go into CBUS office they can witness it directly)

troy c.
troy c.asked

how long to receive hardship super

2 answers
Sindy T.
Sindy T.

Forever. With no explanation as to why they havent sent the money. However they closed my accounts and restricted me to any access or info. Call them 5 times a day and no info can be given. Worst worst ever.

Lance DBoyle
Lance DBoyle

I know the feeling.

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