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LeahSouth East Queensland, QLD
I was sent a second hand camera!
I just felt that I need to let the public know that I purchased a brand new Nikon camera. When it arrived, I noticed that it had been used, the menu items had been filled and when I uploaded a photo through a site that tells you how many images your camera has taken, I was told that over 7000 images had been taken with my supposedly brand new camera. I contacted CCC Warehouse and they did immediately send me a new camera which appears to be brand new and unused. Just a heads up!
1 comment
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VitalySydney, NSW
- 5 reviews
great service
Just got my canon 100mm 2/8 IS lens. Super quick delivery. No issues with the product whatsoever. CCC Warehouse is my top pick when it comes to upgrading my camera gear. My recommendation goes to these guys
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GregMetropolitan Adelaide, SA
- 2 reviews
Tamron 24-70mm lens-wow
Great company to deal with. This is my second purchase with ccc warehouse. Goods packed well and Delivered within 48 hours in perfect condition. Will definitely deal again and highly recommend.
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Cru ScanlanWide Bay-Burnett, QLD
Excellent Service
I ordered a Tamron 70-200mm G2, arriving in 3 and a half days to a rural area in Australia just before Christmas. Excellent shipping time! Unfortunately, the lens was faulty but they did everything they could to get it replaced in a timely manner. The best service I have ever received for any product. I don't think I could ever buy from anyone else after my experience with their customer service.
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Jane BurgessWide Bay-Burnett, QLD
- 4 reviews
Great service
Ordered a Nikon 200-500mm lens through the CCC Warehouse. Best price I found anywhere and the lens delivery was amazingly quick. Ordered Thursday afternoon and in my hands Tuesday morning. Well packed and protected. Would not hesitate to use this company again.
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Leeanne W.Perth, WA
- 2 reviews
I rarely give 5 stars but this company deserves them!
I've purchased a couple of expensive camera items from CCC Warehouse. they are efficient, helpful, honest and their prices are the best. I made a mistake on a recent order and they helped me without fuss. honestly, their service is something that's rarely experienced these days. can't recommend them highly enough.
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Francis M.Sydney, NSW
Very Satisfied. Will return back.
Very satisfied with this store. My Sigma f2 8 17-50mm lens arrived in great condition and also the delivery was very quick. Best price for the product and hassle free international shipping.
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Positively surprised & happy customer
Ordered a Samyang 12mm lens on the 28.12.2019, arrived on the 31st just in time for the New Year's celebration:) (picked priority delivery) Had to go through some of the reviews initially cause I hadn't heard about them before. Went for it and ended up saving about 70 dollars. I had been searching for deals months, nothing..not even Black Friday helped out for this particular lens. This website had by far thought the best price I could find once I cam across it though. Same day I even got a follow up email from Michael (Customer support or som...Read more
ething) double checking the compatibility of my camera with the lens. Thought that was useful cause I'm not a camera expert and it was nice to have someone double check that for me instead of sending some potentially wrong item at my own expense. keep up the good work guys! Will be purchasing from you again in the future. By the way, love my new lens!Similar opinion? Write a review on ieatwords.com.au!
BobSouth East Queensland, QLD
Returning customer
I have bought several expensive items from CCCWarehouse. It's not just the great prices that keep me coming back but the exceptional customer service I get every time I visit.
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Jim
- 2 reviews
Great service, best price
I've ordered several items from cameras to filters to speedlite to lenses. All arrived at my home in a regional area in excellent time (just days from ordering) and top condition. Beats any online order made within Australia for speed. They readily allowed me to add an additional item to an existing order, even though the order had been packed and ready for shipping, sending through a voucher to ensure I wasn't paying shipping twice. This is my first site to check for any new camera gear.
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I A CGreater Melbourne (Inner), VIC
Great Service
Thanks for a very quick and reliable service, my purchase arrived without any hassle.
Your prices save me a few hundred dollars. Many thanks, i know where to come next time.
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Excellent service
Ordered Tamron lens 18-400mm from CC warehouse on Thursday night, received the following Tuesday. Great price, great service. I would recommend CCC warehouse to anyone. Excellent range and excellent prices.
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- Verified customer
Great products, great price, and with world-wide warranty support!
Received my Tamron 150-600mm lens at a great price and delivery only 4 days after placing order. The better price meant that I could afford the 1.4 x teleconverter, TAP-in and 5 year world-wide warranty and accident cover. I will definitely look to CCCWarehouse for future purchases.
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Happy TasmanianNorth-West & West coast, TAS
Great shopping Experience
Buying on line is always a bit of a gamble, but my experience with CCC Warehouse has been a very positive one. I had been watching the reviews of this company for many months before placing my order and felt the positive feedback reassuring. Today I received my Canon 5dsr within the 7 days standard postal option. The camera is as stated on their site. Genuine, even an English user manual included. (not Expected) The only negative was it arrived in a postal bag with slight damage to the original box packaging. Luckily no obvious damage. I would suggest a little more packaging as another customer had the same concern. Will certainly purchase from this company again. Many thanks Michael
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Matthew P.Greater Melbourne (Metropolitan), VIC
Dead set legends!
I'd like to thank Michael and his team. I ordered the Nikon D500 for ~$800 less than local competitors, knowing it was coming from Hong Kong. Hello competitors, we live in an international market place!
I paid extra for shipping and it arrived within 4 days to metro Melbourne just in time for my big trip overseas.
When contacted, Michael is easy to chat with and delivers on his promises. I'll be shopping here again.
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John M.Metropolitan Adelaide, SA
- 4 reviews
Excellent service at great prices
I have used a few of these HK based suppliers for high end camera equipment, and this one is one of the best. Lowest prices (about $100 less than the next best price I could get) and very fast postage . Ordered on Tuesday - on my doorstep Friday morning!
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TinaB
- 4 reviews
Product/delivery fine, review bad
Initially I started a review (5 stars) that said "As promised, on time." but site would not accept too few words so I decided not to bother. Then I thought I might offer this observation - A bad review will always take more words than a good review.
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David AAU
Great service!
I purchased a Nikon body from Michael that all went very smoothly. I'm cautious about purchasing from the Web so it was reassuring being able to speak to Micheal directly, he seems like a very honest and reliable guy.
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Alex
- 2 reviews
Good experience - expensive post
Great price and service for a Nikkor 200-500 mm lens. Even with PayPal reviewing and holding up our payment it got to us in time to take on holiday even though we only ordered with only 1 week's notice. Would use again but postage is expensive.
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Canon 5D
Great price, great service, fast delivery, only thing although package was fine I would have liked to see more packaging. I will be back, keep up the great work.easy to use web site
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Questions & Answers
Joshasked
I've been looking at buying a Canon camera lens from CCC Warehouse and was just wondering if it was worth it and if I would get scammed. Thanks for any replies.
5 answers
I spent $3k and got a DHL delivery in 4 days. They seem to drop ship so items may come from different places.
Good question. I received my camera no problems at all. Quick delivery with tracking. I’ll use them again, plus they sent me a $10 discount code when I do.
Just like previous, no issues at all. I had some urgency with what I ordered and got a great response and service. Then had some dhl problems with a second order, again they were great in chasing them up. Bloody good value too!
theuptakeasked
A lot of these reviews are from new accounts who have conveniently written only one nice review. I call most of these fake.
2 answers
Nothing fake about my review, real customer, real product purchase
Michael L.CCC Warehouse
Product Review conducts stringent checks on each review before it's published. If there were any signs of fake reviews, they would not allow it to be published.
We have heard from repeat customers who tried to post a second review, and was rejected by Product Review. An unfortunate collateral damage of their strictness. So we know how strict they are.
Unlike other businesses, we don't offer any incentives for customers to leave a review for us. We merely encourage our customers to post reviews on our shipping advice email. Many kindly take time to do so because they are happy with our service.
We try to be different to other shops by 1. fast, prompt response to customer inquiries. 2. quickly process and ship customer orders.
Why not contact us directly or try order something small and see how prompt we are for yourself?
Gregasked
I am keen to purchase canon 24-70 f2.8 USMii i have read a lot of reviews on your site, and although most are glowing there seems to be an underlying concern about quality of packaging. Has this been addressed ?
Greg
Melbourne Vic.
3 answers
Michael L.CCC Warehouse
Hi Greg, 1. All of our deliveries are fully insured against loss or damage. Plus we offer an additional 7 days after delivery period where if there are any defects, a brand new replacement will be arranged. So it's in our best interest to pack the products well. Occasionally customers require the product for a gift, so perfectly presented retail packing/box is needed (read point 2 to understand how we pack shipments). For these situations please let us know so we can arrange overpack packing for it.
2. There has been some confusion with an earlier review about we sent the products in a "plastic bag". Some potential customers understood this to meant we sent products without the original retail box. This is not the case. All products are brand new with full retail packaging.
What happens is we get a fixed rate shipping charge from the couriers if shipments can fit into the courier provided Satchels (strong plastic pouch). So whenever we can, we will bubble wrap the fully retail boxed product and over pack it inside the courier's satchels to qualify for the fixed shipping rate.
Hi Michael
Thanks for the prompt reply that puts my mid at rest . Do you also sell UV filters to suit the lens 82mm i think
Cheers Greg
Michael L.CCC Warehouse
Yes we carry the full Hoya & B+W range of filters, please just hit Add to cart button on our lens product page, and our website will take you to Accessories recommendation page, which has a shortlist of 82mm filters.
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Michael L.CCC Warehouse
Due to the long weekend we are still looking into this situation. We have never had this type of problem before.
it to be sent on the same day, to avoid any interruption for her work. We only get new stock from reputable suppliers. We are looking into this but due to the limited time (long weekend), so far we can only check our records, this item only spent 1 day on our hands, from supplier delivering to us to packed for final delivery.Customer contacted us on Friday just before the long weekend, we organised another un... Read more