Flight was OK, but to navigate their website is almost impossible. I have earned frequent flier points that are about to expire. I was trying to find what to do with them - it is just impossible. Wasted 1 hour.

Pretty much ruined my holiday, as I had food poisoning due to the bad food and could not get off the toilet

I was hoping it was a one off, but not to be. On the way home to Sydney, I felt even more upset, but I was too sick to do anything about it and wanted to get home to the toilet asap, but now I am also vomiting. I would not recommend this airline to anyone. Anyone that gives it a positive review did not eat the provided food
Everything normal
Food

Surprised by how new and comfortable the plane was. Personal TV with good selection of movies. Food good. Would fly again and recommend.
Seats, in flight entertainment, on time.

Avoid flying with CI for years after my first experience with it - plane so unstable throughout the 4 hrs flight.

Flown with CI four times recently and the experiences were all good which was quite a surprise. attentive cabin crew and food not too bad (I usually hate food on the plane). I wouldn't mind travelling with it again.
Good service

Regular flyer with China Airlines, a competent airline overall but not top notch. VIP lounge in Taipei is good with unlimited food and drinks - good idea to eat as much at the lounge as the onboard food is only OK.
Nice business class seats, friendly service, Taipei lounge good!
Economy seats small - maybe because i am tall, food is sometimes not good.

We had read some reviews and set off on our trip with some trepidation. Whilst it is not inthe same league as Qantas or SQ business class, it is still an excellent airline and fantastic value for money for business class. The planes were all new and the service was friendly and attentive. We'll most definitely be flying with China Airlines again.
Excellent value for money for business class. Friendly service. Great lounge in Taipei with good food. Business Class food and wines were very good.
Seats not quite long enough for my 6'3" tall husband

We flew to LA via Taiwan and was very happy with the service and price. Cabin staff are very friendly and go out of their way to help if required. Considering how much you save compared to the other airlines then they are the best. We will be flying with them to London next year (new service 3 times a week from OZ). So when you have checked out the others then have a serious look at China Air.
Friendly staff,good seats,good food and drinks, light snack (noodles) between meals,each seat has it's own video tv, and of course the price.

I use China Airlines for travel between Brisbane and Auckland. Great service and inflight entertainment for short flights. Once I missed my return flight. The customer service consultant organised another flight at no additional cost to me. I commend their customer service and flight service on this leg of any travel itinerary.
Value for money relative other airlines on a route between Brisbane to Auckland

Business class with China Airlines form Sydney to New York via Taipei and Osaka. New modern Airbus a330 to Taipei with angled lie flat seats. Good service & food. Refurbished 747 from Taipei to New York with lie flat beds. Excellent! Cost less than premium economy with Qantas in business class. Would fly again providing I'm flying on an aircraft with updated business product.
On time, Serivce, Price
3 hours longer flyer via TPE

China Airlines is an ok airline, but there isn't that much choice in that part of the world. The planes are really big and the mentality is to get everyone in served and seated again rady for landing as quickly as possible (which sometimes isn't a bad thing).

I think that they still do not meet the expectations of a European traveller - we look for different things - it's just the cultural gap so can't really slam them for growing up differently (as previous reviewer).

I thought the service was polite and the food was ok - but best of all they had a flight at the time that suited me.
go to many different destinations for reasonable prices
they are frequently late and not on time

Me and my husband use their service when travelling around China. Our first flight was good, the plane is new and the food was ok. We thought, hmmm this isn't that bad. But it just went downhill from there on. On our last flight, my husband asked whether he could swap seat because his entertaiment unit was not working, the flight attendant just laugh. Not to mention the food, it was just unapplealing. You don't event want to try by the look of it. Except for because it is the only better airlines to travel within China, I would not used them again.
They are not too expensive. Even their business class is pretty reasonable.
Their care factor to passenger and the foods! They are just uneatable.

It is a very sub par performance overall for China Airlines, definitely not recommended for those flyers who are always pampered and indulged before with Singapore Airlines or Korean Air.
Cheap price.
I was giving china airlines a chance, I flew from Surabaya to Singapore and back, not happy about it. I know I bought the ticket cheap, but the treatment I got was sub par. Stewardess are "cold", rushing with serving food & blanket and hardly smile, offering help impatiently and chatting too much with colleagues instead of paying attention to passengers. Just bcos something is cheap in price shall not necessarily is low in quality. Worse, u cant even complain on their website!!!