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MarianneCentral West, NSW
Helpful and clear information
Very helpful and thorough with information I would recommend Choosi to my family and friends
The young man who I spoke with was very friendly and great at his job
1 comment
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KirkSouth East Queensland, QLD
Very fast and easy!!!
Very fast and easy! Everything was explained in a way that you can understand and it did not take too much of my time. Would recommend to friends and family.
1 comment
Customer RelationsChoosi
Hi Kirk,
We appreciate you writing your wonderful review. I'm delighted to hear the process to set up your policy was met with ease and that it was explained well. Thank you for sharing your recommendation.
Kind regards,
Alisa
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Well trained pleasant staff.
Staff are well trained and knowledgable in their work. Everyone is pleasant and helpful when dealing with them.
Returned phone calls as promised. Pleasure to deal with professional people. Thankyou.
1 comment
Customer RelationsChoosi
Hi Kerry,
Thank you for writing such a lovely review. I'm glad to hear you had a great experience speaking with our friendly and informative staff and appreciate you taking the time to share your review with us.
Kind regards,
Alisa
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It’s ok only
36 minutes on the phone for what you call easy and straightforward I don’t think so was promised certain paperwork only to find out it was not going to happen
1 comment
Customer RelationsChoosi
Hi Wayne,
I am sorry to hear of your dissatisfaction with your recent experience. We would appreciate the opportunity to look into this and I have sent you a private message to obtain further information.
Kind regards,
Jessica
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JasonPeel, WA
Pet insurance
I had a great experience with Choosi pet insurance my dog breed wasn't on the breed list they got it sorted and got all the information needed so i could insure my dog.
1 comment
Customer RelationsChoosi
Hi Jason,
I am thrilled to hear that we were able to assist in providing comparable quotes for your pet insurance needs and that we could help with setting up your policy. Thank you for taking the tim... Read more
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Easy, quick, simple and helpful
Got great product information and lots of policies to compare and choose from. They called and were very helpful over the phone and I was able to arrange a suitable policy fast.
1 comment
Customer RelationsChoosi
Hi Melinda,
What a wonderful review! I'm delighted to hear we were able to provide all the information necessary to find a policy that suits your needs and that this process was met with ease. Thank ... Read more
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ChristopherMetropolitan Adelaide, SA
Amazing Customer Service
Your consultant Jeremy was polite, friendly, informative and very helpful. This made the task of shopping around for life insurance much easier. He followed through as promised too. Thank you
1 comment
Customer RelationsChoosi
Hi Christopher,
Thank you so much for your wonderful review. I'm pleased to hear Jeremy provided you with great service and the necessary information for you to make an informed decision on what cover is best for you.
Kind regards,
Alisa
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Rikki BSouth East Queensland, QLD
- 2 reviews
Excellent Service
The woman I spoke to from Choosi provided excellent customer service. She was very lovely and helpful with my quote. I ended up
signing up to an insurer for myself. Great service.
1 comment
Customer RelationsChoosi
Hi Rikki,
Thank you for sharing your kind words with us on your experience. I am delighted to hear of the great service that you have received from our team and that we could assist with providing you a quote.
Kind regards,
Jessica
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Good price
I was already sold on RSPCA, especially after looking at your website. Then for some reason you could get me the cover for $6 less than going directly to RSPCA. So thank you for the call.
1 comment
Customer RelationsChoosi
Hi James,
Thank you for taking the time to share your review with us. I'm glad to hear we were able to provide you with affordable cover that suits your needs.
Kind regards,
Alisa
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Dene-Marie M.Greater Melbourne (Metropolitan), VIC
- 5 reviews
Expert Customer Service & Friendly
Efficient, incredibly friendly, knowledgeable and a pleasure to get pet insurance from. Amazing. The wonderful woman I spoke with was fantastic and patient and I don’t usually buy straight away. But she was so knowledgeable that I Felt comfortable with my policy.
1 comment
Customer RelationsChoosi
Hi Dene-Marie,
Thank you for such an amazing review, we really appreciate you taking the time to share this with us. It's wonderful to hear you received such great service from our team member and fe... Read more
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RachelCentral Highlands and Goldfields, VIC
Great Customer Service
Extremely helpful and super friendly. The gentleman I spoke with had, Extensive product knowledge and took the time to explain in detail all of requirements and inclusion with the policy I wanted.
1 comment
Customer RelationsChoosi
Hi Rachel,
It is a pleasure to hear of the great service that you have received from our team and that we could assist with your insurance needs. Thank you for taking the time to share your experience... Read more
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ChristineSouth-Eastern Region, NSW
Highly recommend
They helped me to find a cheaper policy with higher benefits. They showed me where I could save with multiple comparisons. I couldnt be happier with the help I received. Thank you!
1 comment
Customer RelationsChoosi
Hi Christine,
Thank you for taking the time to share your experience with us. It is always a pleasure to hear that we are able to provide you with affordable cover that is suitable to your needs.
Kind regards,
Alisa
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SandieCentral West, NSW
- 2 reviews
Omg Rita your perfect and amazing
The lady we had I believe her name was Rita was absolutely amazing and so helpful and fun was happy to joke and laugh around but was professional I couldn’t of asked for a better consultant and found is the best cover out there explained everything would be back for everything and FYI she needs a pay raise or promotion ASAP
1 comment
Customer RelationsChoosi
Hi Sandie,
I am thrilled to hear of the great experience that you have had with Rita, whilst discussing your insurance needs. Thank you for taking the time to share your wonderful feedback with us and... Read more
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The reviewer stated that an incentive was offered for this review
JustinCentral Queensland, QLD
Excellent
Very informative and friendly and answered all my questions and explained all my options to me thoroughly very happy I made the choice to go through choosi for my insurance needs thank you.
1 comment
Customer RelationsChoosi
Hi Justin,
Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear of the great service that you have received from our team and that we could a... Read more
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Tracey BusuttilGreater Melbourne (Metropolitan), VIC
- 2 reviews
Amazing Service
I was very pleasantly surprised when I received a phone call from Choosi as I was initially only researching Pet Insurance and about to sign up elsewhere, however it made my choose very easy, the gentleman was knowledgeable and personable, would highly recommend your service.
1 comment
Customer RelationsChoosi
Hi Tracey,
Thank you for your lovely words on your experience with us, we really appreciate it. I am thrilled to hear of the great service that you have received from our team and that we could assis... Read more
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Lukec
- 5 reviews
Unrealistic insurance rates
Can't say I am impressed at all. I enter details for a quote for my car and select the cheapest (woolworths), only to find the price goes from 630 to 780 on the insurers website. So the actual quote is more that 20% higher than the bait price on the website. Then I update the insured value to the actual value of my car rather than the ridiculous low ball value that is $9,000 below the actual value, and the annual price goes to $1,050. So, if you want a quote off by 50%, this is the site for you.
I am sure they will just reply that they rely on the prices provided by the insurers, and that is probably true, but it doesn't make it accurate or worthwhile for customers.
1 comment
Customer RelationsChoosi
Hi Luke,
I am sorry to hear of your dissatisfaction. When we display quotes on our comparison results page, they are indicative and subject to change based on further questions by the insurer. When ob... Read more
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Excellent Service
Kevin was extremely helpful and did his best to ensure we got the insurance we were after. The whole process was easy and fast. Would recommend Choosi to anyone looking for specific insurance without the hassles.
1 comment
Customer RelationsChoosi
Hi Jo,
I am thrilled to hear of the great service that you have received from Kevin and that we could assist with your insurance needs. Thank you for taking the time to share your recommendation, we really appreciate it.
Kind regards,
Jessica
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AnnetteMetropolitan Adelaide, SA
- 3 reviews
Great service
I purchased pet insurance from Guide Dog's for my 2 dogs. Evan was helpful and took his time to answer all my questions and provided me with good information. I would use Choosi again.
1 comment
Customer RelationsChoosi
Hi Annette,
Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear of the great service that you received from Evan and that we could assist with your pet insurance needs.
Kind regards,
Jessica
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Barbara-AnnSouth West, WA
Pet Insurance
I was not overly impressed with the website. I couldn't find out what cover was on offer etc. I wound up just picking a company I know from advertising on the television.
1 comment
Customer RelationsChoosi
Hi Barbara-Ann,
Thank you for taking the time to share your feedback with us. We are always looking for ways to enhance the services that we provide to our customers and your feedback will assist with this.
Kind regards,
Jessica
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Very Helpful
The lady I spoke to was very helpful, courteous and patient she was also knowledgeable and pleasant to deal with making a tiresome chore much easier.
Kind Regards
Debra Lea Boland
1 comment
Customer RelationsChoosi
Hi Debra,
Thank you for your kind words. I am delighted to hear that you found our representative to be knowledgeable, courteous, and pleasant to deal as she assisted with your research. I would lov... Read more
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Questions & Answers
Christine R.asked
list of health funds available
1 answer
Customer RelationsChoosi
Hi Christine,
Thank you for reaching out to us with your query. Choosi is a free comparison service. Choosi’s team of Choosers can help you compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle. At this time, we do not provide comparisons for Health Insurance. For a list of products that we do compare, please visit our website; https://www.choosi.com.au/
Kind regards,
Jessica
Jimmy Pasked
What's a good power company for a new renter?
1 answer
Customer RelationsChoosi
Hi Jimmy,
Choosi's team of Choosers can help compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle.
Kind regards,
Jessica
Luciaasked
i am interested in private health insurance, best deal obviously, please.
1 answer
Customer RelationsChoosi
Hi Lucia,
Thank you for reaching out to us. At this time, we do not compare health insurance quotes. For the types of insurance that we do compare, please visit our website: https://www.choosi.com.au/
Kind regards,
Jessica
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Customer RelationsChoosi
Hi Marianne,
d your recommendations, we really appreciate it. Kind regards, AlisaI'm delighted to hear our helpful team member has left you feeling fully informed when choosing a policy suitable to you. Thank you for taking the time to share your experience with us an... Read more