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Reviewer Photos & Videos
RobertGreater Melbourne (Outer), VIC
Very Happy
This company is great there phone manner,and the knowledge of there products are second to none. I spoke to a few other suppliers, but Choosi not only answered all my question they also made sure i understood all the elements of my cover.Would not hesitate to recommend them .A1 in my books.
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Excellent service and informative
Very informative and professional. Easy to understand the terms and condition and was a joy to deal with. Answered all my questions. Highly recommend using choosi as i found the person i was dealing with very knowledgeable.
1 comment
Customer RelationsChoosi
Hi Kevin,
Thank you for taking the time to share your review and recommendation, we really appreciate it. I am pleased to hear of the great service that you have received and that we could assist with your insurance needs.
Kind regards,
Jessica
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Quick to get back to me and thorough
The person I spoke with gave me more than sufficient information which was good, and the they were very knowledgeable and made sure I understood the information provided. The price provided was competitive.
1 comment
Customer RelationsChoosi
Hi Linda,
Thank you for taking the time to share your experience with us. I am delighted to hear that you felt fully informed when contacting our team and of the great service that you received.
Kind regards,
Jessica
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punyelrooMetropolitan Adelaide, SA
- 2 reviews
Knowledgeable Consultant - Good Experience
I enquired about Pet Insurance and the consultant was very competent in terms of both products and phone manner. Good experience overall - would likely use again. Although pricing was the same as I'd get directly with the end insurer, this service helps avoid some of the manual effort required to do the research yourself.
1 comment
Customer RelationsChoosi
Hi Punyelroo,
Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear of the great service that you have received from a member of our team and... Read more
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Nice experience
Lee was very helpful and polite. He provided us with many details and help us choose the right product. Thanks Lee.
The advice was great and delivered in a very professional way. Happy experience.
1 comment
Customer RelationsChoosi
Hi Lidia,
Thank you for taking the time to share your experience with us, we really appreciate it. I am thrilled to hear of the great service that you have received from Lee and that you felt fully in... Read more
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Scott RobertSydney, NSW
Fantastic service
I enquire about a product and got a fast response and all done with excellent service very thorough and great customer service would highly recommend there services fantastic all round
1 comment
Customer RelationsChoosi
Hi Scott,
Thank you for your kind words and recommendation. It is a pleasure to hear of the fantastic service that you have received and that we can provide you with information on policies suitable to your needs.
Kind regards,
Jessica
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ReeceCanberra 2600, ACT
Knowledgeable, fast and great service
The guy I spoke to was really knowledgeable of the products. He provided me all the information I asked for to assist me in choosing the pet insurance to suit my needs. He sounded bubbly and gave all round great customer service. Thanks again for all your help.
1 comment
Customer RelationsChoosi
Hi Reece,
What a fantastic review. It is reassuring to hear that our customers are receiving great service from our team and that our representatives are knowledgeable about the products they offer.... Read more
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JVP
- 2 reviews
Fantastic and easy process
Dee was fantastic. She knew her products, was professional and efficient. I spoke to Dee last week when she said she would call me back. Excellent customer service. Dee deserves a pay rise.
1 comment
Customer RelationsChoosi
Hi JVP,
What an amazing review. I am thrilled to hear of the fantastic service you received from Dee and that you found her professional, efficient and committed to her word. I would love to share yo... Read more
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Perfect customer service
I was treated respectfully. Lee was very helpful and gave some constructive advice without promoting one particular product over another. This resulted in me taking out the correct policy to meet my needs
1 comment
Customer RelationsChoosi
Hi Margaret,
Thank you for your lovely review. We are delighted to receive positive feedback and very happy that Lee could offer you such outstanding service. I would love to share your feedback with... Read more
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KyMoloSydney, NSW
- 2 reviews
Professional & Friendly
Very professional and friendly service, I received a return call when advised I would, quick and easy to arrange cover and my consultant was extremely knowledgeable on the product I was after. Thank you for making it easy for me to compare the products
1 comment
Customer RelationsChoosi
KyMolo,
What an amazing review. We are delighted to hear of the great service you received, and that your consultant was knowledgeable, as well as friendly and professional. I would love to share you... Read more
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Great customer service
Michelle listened and gave me all the information I needed.
It was so much easier having someone who understands different types of covers explain it all to me in a way I could understand.
1 comment
Customer RelationsChoosi
Hi Stephanie,
Thank you for taking the time to share your experience with us. I am delighted to hear of the great service that you received form Michelle and I will be sure to pass this on to her and her team.
Kind regards,
Jessica
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New Life insurance policy
Sam was professional and friendly
Helpful and able to call back when she had agreed to, to continue with policy application after I had needed to confirm medical history information.
1 comment
Customer RelationsChoosi
Hi Adrian,
Thank you for taking the time to share experience with us. It is wonderful to hear of the great service that you have received from Sam and that we could assist with your life insurance que... Read more
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Pak Ka KelvinSydney, NSW
Easy and quick process
Easy and quick process to get insurance cover where someone explains the cover in simple terms! Would recommend others to give them a go. Also friendly staff who aren't pushy.
1 comment
Customer RelationsChoosi
Hi Pak Ka Kelvin,
Thank you for taking the time to share your review and recommendation with us. I am thrilled to hear that we have been able to assist with your insurance needs and of the great servi... Read more
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JessGreater Melbourne (Metropolitan), VIC
Fast, easy and great!
Got a response email straight away & the process for applying was quick & easy. Gave a good amount of information regarding the policy. Happy with the process and fast approval time.
1 comment
Customer RelationsChoosi
Hi Jess,
Thank you for your lovely review. We are delighted to receive positive feedback and very happy that we could offer you such outstanding service. I would love to share your feedback with our... Read more
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JudithPerth, WA
Excellent
The staff member was very helpful, explained all details relevant for our situation and Choosi involvement etc. We will most likely consider Choosi for our other needs when re-evaluating our circumstances. Thank you.
1 comment
Customer RelationsChoosi
Hi Judith,
What a great review. We are thrilled to hear of the excellent service you received on contacting Choosi for your insurance needs. I would love to share your feedback with our team, and I... Read more
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Fresh W.
- 2 reviews
I need this cover for my husband's peace of mind.
I decided to get funeral insurance because of my advancing years. I found the consultant very helpful and pleasant but I am a little concerned with the speed of the whole process. I am not sure seniors who are not as quick witted would understand the whole thing - I work every day and am pleased to report that my brain is still working as normal :)
1 comment
Customer RelationsChoosi
Hi Fresh W.,
Thank you for sharing your experience with us. It is a pleasure to hear that we can provide you suitable cover and your husband peace of mind, however I am sorry to hear the speed in whi... Read more
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Catie BortolotGreater Melbourne (Metropolitan), VIC
Pet insurance
I was not aware I could get pet insurance via Australian Seniors the customer service person was really helpful and explained everything easily and concisely. Very profession and great rate 10/10 thank you
1 comment
Customer RelationsChoosi
Hi Catie,
We really appreciate you taking the time to share your experience with us. I am delighted to hear of the great service that you have received and that we can provide you with suitable options for your pet insurance.
Kind regards,
Jessica
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JasonSouth East Queensland, QLD
Life insurance
Very nice and helpful staff and I'll highly recommend them to anyone... I was very impressed with the quality and professionalism.. If anyone has any questions of which company is best for insurance.. I would be happy to help them by telling them of your staff..
1 comment
Customer RelationsChoosi
Hi Jason,
Thank you for your kind recommendation and for sharing your experience with us. It is wonderful to hear of the great service that you have received from a member of our team and that we have... Read more
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DonnaSydney, NSW
Fantastic
I went on site and was not expecting to get anywhere with my query. On receiving a call from Choosi I was extremely surprised at the professionalism and the handling of my enquirie. I am now saving $105.00 per month on my pet insurance for 2 dogs and 75% refund on vet bills. My old insurer was charging me more and cutting my reimbursement from 80% to 60%.
1 comment
Customer RelationsChoosi
Hi Donna,
What a wonderful review, thank you. It is a pleasure to hear of the fantastic service that you have received from a member of our team and that we can provide you with an affordable option t... Read more
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EmilyGoulburn Valley, VIC
So helpful and great customer service
My customer service provider was so helpful and found me a great deal. She was relatable and extremely kind I really appreciate her help. She was 10 out of 10 in my books.
1 comment
Customer RelationsChoosi
Hi Emily,
Thank you for your kind words on your experience with one of our team members. It is wonderful to hear of the great service that you have received and that we could assist with setting up co... Read more
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Questions & Answers
Christine R.asked
list of health funds available
1 answer
Customer RelationsChoosi
Hi Christine,
Thank you for reaching out to us with your query. Choosi is a free comparison service. Choosi’s team of Choosers can help you compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle. At this time, we do not provide comparisons for Health Insurance. For a list of products that we do compare, please visit our website; https://www.choosi.com.au/
Kind regards,
Jessica
Jimmy Pasked
What's a good power company for a new renter?
1 answer
Customer RelationsChoosi
Hi Jimmy,
Choosi's team of Choosers can help compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle.
Kind regards,
Jessica
Luciaasked
i am interested in private health insurance, best deal obviously, please.
1 answer
Customer RelationsChoosi
Hi Lucia,
Thank you for reaching out to us. At this time, we do not compare health insurance quotes. For the types of insurance that we do compare, please visit our website: https://www.choosi.com.au/
Kind regards,
Jessica
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Customer RelationsChoosi
Hi Robert,
Thank you for your review and recommendation, we really appreciate it. I am delighted to hear of the great service that you have received and that you felt fully informed when choosing suitable cover.
Kind regards,
Jessica