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Reviews

4.7

517 reviews
5
(453)
4
(30)
3
(6)
2
(2)
1
(26)
  • Product Quality
    5.0 (4)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    5.0 (4)
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Reviewer Photos & Videos

P.K.

P.K.Sydney, NSW

  • 3 reviews
  • 6 likes

Set and forget filtered water.

published

I've been a customer for 13 years. Reliable yearly reminders and service, polite staff and free hardware repair when/if necessary.



1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

Thank you for your positive feedback. We appreciate your loyalty to our company and looking forward to many more years of services.

Great work

published

Adam seems to have a good knowledge of the product and explained how to maximise the efficacy of the system. He also rearranged service appointment to suit my needs.

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

We appreciate your feedback. Great to hear that you had a good experience with our technician!



Great service

published

Adam was able to re-arrange the apointment time for me as I was running late, he was quick and provided great customer service

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

Great to hear that our technician was helpful. We appreciate your feedback!

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Good service

published

Adam done a good job and he is very educated about the water filter i will recommend him only to service my filter every year i wouldn't want anyone else thank you

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

We appreciate your feedback about our technician. We are glad that you had a good experience and that you were advised clearly about our products. Thank you once again!

Good systems and fast Services

published

I have 2 machines at office and 1 at home excellent service
Service at office prompt me to install at home as well

  • Verified customer

True clean and clear water

published

Adam was an efficient, friendly and punctual serviceman.The communication was good throughout the service arrangement.I have been using this service for many years and see no reason to change still.

Happy customer

published

We use this service for past 5 years. We are happy with the service and would highly recommend Clean and Clear water service for anyone especially having little kids at home.

Clean & clear water

published

Professional services and great company to deal with they always remind me every year for the water filter change great

Jin

Jin

  • 2 reviews
  • 1 like

Reliable

published

Used it for years. Service follow up and reminders are useful. Helps keep track of the condition of the system.

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Great service

published

Quick and professional great company to deal with they always remind me every year for the water filter change great

Great service

published

Great services thank you so much adam is a wonderful person and very respectful highly recommend him only for to come out evry year for the service

Love our clean water

published

We have had our water filter for some years now and could not do without it it is great we drink clean water

Service on water filter

published

Cannot fault the service from Clean and Clear Water they were very professional neatly attired also they ring me when my service is due which is a wonderful service

Happy with the service

published

It was on time, and friendly service, with additional helpful advice. Very happy with the outcome, would recommend it to other people.

Sarah

Sarah

  • 2 reviews

Water is clean and clear.

published

Tasty water. Clean and clear just like the brand. Great quality. Adam serviced my filter with ease and highly recommend.

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Great customer service and helpful

published

We ordered clean and clear water filters and the customer service provided has been great and very helpful each time whether on phone or in person.

Very good product

published

Adam did such a great job was very fast and professional i would prefer him to come every year for the service

good job

published

Adam did a good job. Didn't get the phonecall the day before to confirm so wasn't sure if they were coming.

MamaMaria

MamaMariaNSW, 2148

  • 4 reviews

Great service!

published

Have been with the company for 5+ years. Technician that came today was very informative and knowledgeable. Would highly recommend..

Nahida

NahidaAustralia

His very clean

published

Clean and nice and very very good service and I like the service and price for me I will give this a five stars ⭐️

Page 2 of 26
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Questions & Answers

Pete

Peteasked

Hi, can anyone advise what the annual cost for replacement of the clean and clear water filters is?
Email reply to [email removed]
Thanks, Peter

3 answers
Kit
Kit

Hi Peter, it’s $119 plus anything else they decide needs replacing. If you don’t agree, they tell you your warranty will be void. We were told another part had to be replaced which ended up costing us $155. Maybe next year they will tell us something else needs to be replaced and it will be $200!

interested to see if there are other water filter companies out there to compare to. I’ll be looking.

Gra
Gra

Hi Peter, It is $119 for the normal yearly replacement and then every two years another part needs replacing and that brings it up to the $155. I had mine done yesterday and that was the cost. I am extremely happy with mine as the water is lovely and fresh tasting.

Tiffiny
Tiffiny

It's supposed to be $119 for 2 stages, or $155 for 3 stages (the 3rd stage only needs to be changed every 2 years), however Clean and Clear have charged me $155 for the last 3 years in a row, and even though they tell me on the phone that "the third stage was changed last year so you don't need to change it this year" the plumber who comes onsite just replaces all 3 stages anyway, and I don't find out until I get the invoice (and look in our kitchen bin to find all the old filters laying in there with our rubbish).

Get an answer from our members and Clean and Clear Water representatives

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