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P.K.Sydney, NSW
- 3 reviews
- 6 likes
Set and forget filtered water.
I've been a customer for 13 years. Reliable yearly reminders and service, polite staff and free hardware repair when/if necessary.
1 comment
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Great work
Adam seems to have a good knowledge of the product and explained how to maximise the efficacy of the system. He also rearranged service appointment to suit my needs.
1 comment
Clean a.Clean and Clear Water
We appreciate your feedback. Great to hear that you had a good experience with our technician!
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Great service
Adam was able to re-arrange the apointment time for me as I was running late, he was quick and provided great customer service
1 comment
Clean a.Clean and Clear Water
Great to hear that our technician was helpful. We appreciate your feedback!
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Good service
Adam done a good job and he is very educated about the water filter i will recommend him only to service my filter every year i wouldn't want anyone else thank you
1 comment
Clean a.Clean and Clear Water
We appreciate your feedback about our technician. We are glad that you had a good experience and that you were advised clearly about our products. Thank you once again!
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Good systems and fast Services
I have 2 machines at office and 1 at home excellent service
Service at office prompt me to install at home as well
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- Verified customer
True clean and clear water
Adam was an efficient, friendly and punctual serviceman.The communication was good throughout the service arrangement.I have been using this service for many years and see no reason to change still.
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Happy customer
We use this service for past 5 years. We are happy with the service and would highly recommend Clean and Clear water service for anyone especially having little kids at home.
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Clean & clear water
Professional services and great company to deal with they always remind me every year for the water filter change great
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Jin
- 2 reviews
- 1 like
Reliable
Used it for years. Service follow up and reminders are useful. Helps keep track of the condition of the system.
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Great service
Quick and professional great company to deal with they always remind me every year for the water filter change great
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Great service
Great services thank you so much adam is a wonderful person and very respectful highly recommend him only for to come out evry year for the service
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Love our clean water
We have had our water filter for some years now and could not do without it it is great we drink clean water
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Service on water filter
Cannot fault the service from Clean and Clear Water they were very professional neatly attired also they ring me when my service is due which is a wonderful service
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Happy with the service
It was on time, and friendly service, with additional helpful advice. Very happy with the outcome, would recommend it to other people.
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Sarah
- 2 reviews
Water is clean and clear.
Tasty water. Clean and clear just like the brand. Great quality. Adam serviced my filter with ease and highly recommend.
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Great customer service and helpful
We ordered clean and clear water filters and the customer service provided has been great and very helpful each time whether on phone or in person.
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Very good product
Adam did such a great job was very fast and professional i would prefer him to come every year for the service
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good job
Adam did a good job. Didn't get the phonecall the day before to confirm so wasn't sure if they were coming.
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MamaMariaNSW, 2148
- 4 reviews
Great service!
Have been with the company for 5+ years. Technician that came today was very informative and knowledgeable. Would highly recommend..
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NahidaAustralia
His very clean
Clean and nice and very very good service and I like the service and price for me I will give this a five stars ⭐️
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Questions & Answers
Peteasked
Hi, can anyone advise what the annual cost for replacement of the clean and clear water filters is?
Email reply to [email removed]
Thanks, Peter
3 answers
Hi Peter, it’s $119 plus anything else they decide needs replacing. If you don’t agree, they tell you your warranty will be void. We were told another part had to be replaced which ended up costing us $155. Maybe next year they will tell us something else needs to be replaced and it will be $200!
interested to see if there are other water filter companies out there to compare to. I’ll be looking.
Hi Peter, It is $119 for the normal yearly replacement and then every two years another part needs replacing and that brings it up to the $155. I had mine done yesterday and that was the cost. I am extremely happy with mine as the water is lovely and fresh tasting.
It's supposed to be $119 for 2 stages, or $155 for 3 stages (the 3rd stage only needs to be changed every 2 years), however Clean and Clear have charged me $155 for the last 3 years in a row, and even though they tell me on the phone that "the third stage was changed last year so you don't need to change it this year" the plumber who comes onsite just replaces all 3 stages anyway, and I don't find out until I get the invoice (and look in our kitchen bin to find all the old filters laying in there with our rubbish).
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Clean a.Clean and Clear Water
Thank you for your positive feedback. We appreciate your loyalty to our company and looking forward to many more years of services.