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Reviewer Photos & Videos
Jols
- 5 reviews
- 1 like
Love Coles
Do my main shop here and also. Coles have guaranteed prices, a brilliant range of Indian and Asian foods so I can experiment . Always fresh barramundi, love their deli. Cheese range fantastic and upmarket. I shop at the Northam store which is one of the newer Coles and it has very large aisles so no banging trolleys and easy to find everything.
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JimSydney, NSW
Refuse to refund
They refused to refund ice cream after 2 min bought from self checkout . Poor service duty manager does not want to listen and keep saying sorry I can't do .I told them to check camera not even more than 2 min I was still at coles.
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Rs S.Sydney, NSW
Store Manager
My local Coles in Liverpool Westfield it’s just perfect place for grocery shopping. For the past 4-5 months I wasn’t able to find anything when I go shopping after work, however lately the place is always stocked up and very clean regardless what time of the day you go to. I guess they’ve got new management.Well done
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Restocking shelves
It seems for the past month that stock as toilet paper, pasta etc haven't been on the shelves even after 8am in all gawler supermarkets Coles. Totally frustrating for people that are out of town.
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RickySydney, NSW
- 3 reviews
Daily discounts
Great discounts sometimes on amazing products or on seasonal products. Great incentive to try new products. Better prices than woolworth, i would very much recommend this supermarket to anyone. Thanks.
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PaulSydney, NSW
- 12 reviews
Cole's seals inside their 3L milk bottles Has stop this
(Cole's seals inside their 3L milk bottles Has stop this)
Cole's seals inside their 3L milk bottles Has stop this But has not told no one
Why Cole's has not told no one ????
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IonaCentral Highlands and Goldfields, VIC
- 2 reviews
Disabled car parks used to create space for queing for social distancing placing disabled at high risk.
Coles Kilmore. 1 Disabled car park left. All others have been utilised to provide a spacing for queing for social distancing. Adequate spaces on the other side of the door.
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ToxSydney, NSW
- 8 reviews
- 1 like
Coles Manly rip off Check the pricing at checkout
Please ensure you ALWAYS check pricing at this store. I have been overcharged due to incorrect pricing at the terminal and mislabelled pricing on the goods too many times recently.
Coles couldn’t even bother responding to my complaint. I guess I will never be compensated.
Why is it illegal to steal from Coles, but it is ok for them to steal from their customers?
Maybe it’s time to go Aldi?? I am sure that Woolworths are just as bad.
Also, why have prices risen significantly due to Corona? Coles need to drop the nice guy image from their ads. Do you really think your customers are that stupid?
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mike B88South East Queensland, QLD
- 9 reviews
- 1 like
Rice and other foods
Either they cannot restock shelves due to poor supply or it being broken down into smaller packets to increase profits. I imagine it is not just coles doing this. There is something wrong with the food supply. It too much being exported perhaps also?
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RONH
- 3 reviews
No items on shelf
Media tell us that coles has a warehouse full of toilpaper,why can't they supply it to regional areas,Forster has not had continues supply for weeks,WHAT IS THE PROBLEM!!!, get the army in there if its a transport problem
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Disappointed in price increase during Covid-19
I am so disappointed with you Coles. During these hard times you have doubled your prices on everything during the Covid-19 pandemic. Why have the prices increased so much? It is a hard time for everyone, please consider decreasing the prices.
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Lorraine R.South East Queensland, QLD
Poor service during Coronavirus
Very disappointed with Coles Birtinya. Home delivery not offered to all at a time when the public are advised to stay at home, home delivery would eliminate the need for everyone to go out to get groceries and possibly reduce the spread of Coronavirus.
Home delivery would create more jobs, reduce the number of people visiting the store who are not social distancing and spreading germs throughout the store.
I went to the store for the first time in 4 weeks, everyone was standing 15-2 metres apart before the store opened, as soon as the store ...Read more
opened people were shoulder to shoulder rushing into the store (madness). You offer hand sanitizer and wipes for your trolley but nobody is social distancing, nothing on sale (talk about stitch up and taking advantage at a vulnerable time), prior to going to the store inconsistent information provided when contacting the store, then when you finally get to the checkout there is only a few open, forcing everyone to be crammed into a small area and your staff not protected from close contact with shoppers. More information/awareness should also be broadcast on rotation across the store. Poor effort Coles.Similar opinion? Write a review on ieatwords.com.au!
David C.Sydney, NSW
- 4 reviews
Very misleading policy poor customer service
An umprella sold at coles with 24 months warranty was declined to be replaced when it broken by very normal use in one week.
The claim I should send it to manufacture.
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SeanGreater Melbourne (Metropolitan), VIC
- 15 reviews
Not enforcing limits on baby formula. Happy to let Chinese bulk buyers take food from our children.
Hurstville Coles. Watch the video. Disgusting. Four Chinese daigou (people who profit from selling Australian groceries to China) empty stocks of baby formula - trolleys and boxes full - despite four tin limits. Enough damage has been done. Time to wake up and look after our country and our citizens - Chinese, Anglo, Indian, Italian, Greek, Vietnamese, Sudanese...etc just to be clear - NOT being racist! I have a lot of Chinese friends and have spent a lot of time in China. Just being a realist. Coles - Australia first, profits second please.
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MarionGreater Melbourne (Inner), VIC
Thumbs down for “Classic chicken & bacon cobbled pie”
Bought this for the two of us last night at Coles Tooronga for a let’s pretend night out. What a disappointment . Certainly yummy taste. However only about three small cubes of chicken between us,hidden among the potato chunks. Didn’t see any bacon either - only essence of bacon. Rapacious at $14.99
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DenjaySouth East Queensland, QLD
- 2 reviews
Shameful
Waited 17 days to have a priority delivery from Coles as we are in isolation ..thank God for Woolies who after 48 hours gave us a delivery slot...Coles have let people down especially th ed isolated & elderly...
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GlasseyeSydney, NSW
No Toilet Paper put on Shelves
Walked into Coles Mount Druitt at 0700am today to find Toilet Paper has not been put on shelves.
Elderly People around frustrated - what a waste of time getting in early.
No Notice placed or information from Staff.
The Supermarkets are part of part of the problem.
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BrendanSouth East Queensland, QLD
- 2 reviews
Dealing with corona virus
I think that coles has dealt with corona virus extremely well considering the pandemic. The staff treat you with respect regardless of being abused and treated horribly by customers all day. The stocks of products are back to "normal" due to the excellent managment.
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NotHappyJan!Melbourne
- 5 reviews
Really good staff and service
I have been to this store many times as it is my local supermarket.
The staff have always been polite and helpful. Fresh food is good and overall well stocked store wide.
Occasionally there are some wait times at the ciggie counter and check out but that is the same at every supermarket, it's just a matter of picking your time if you can.
I'll keep coming back while it is this good.
P.S. Ordered online thru the main site and was disappointed. Free shipping for order over $100 so I ordered bigger than I normally (over $150 worth) to avoid the $8 delivery charge, lining up and haulage. They delivered about $80 dollars of the order and still charged for delivery. Won't do that again unless absolutely necessary.
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Matt
- 2 reviews
Staff member coughed in my face and didn't even try to cover it
I was up shopping at Coles and one of their staff members (looked like a boss) came out of a staff room and coughed into my face. They didn't even both trying to cover their cough. This is during the covid pandemic, so you'd think people wouldn't be purposefully coughing on others.
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Questions & Answers
John H.asked
directed to the Coles Supermarket, Castle Towers-Castle Hill NSW.
what is the Store health & safety policy in respect of 'on the job tobacco smoking'?
employees -wearing Coles identity branded vests regularly gather at the entry from carpark to store (within the confins of the building) and eat & smoke. The area is the main access to the retail food & fast food halls.
correct me if i am wrong -- my belief is 'smoking'is prohibited within public buildings.
Last sighted 23rd & 24th May 2020.
5 answers
Have you complained to Coles or the centre management of Castle Towers or the health Dept. I dont know why you would be complaining here for in the1st place on a public review forum.
It happens in every shopping center across Australia If you are that worried about it use a different entrance or shop on line or stay home
Coles don’t respond here. What did Centre mgt say when you spoke to them ?
petto6555asked
Why are toilet rolls still being sold in blocks of 32 rolls. Sizes of 8 or 10 may give everyone a chance to have some. I went to your randwick store. By the time the elderly went through the shop 7am to 8am they cleared it out again. Maybe 30 mins would be better. We also ended up buying a lot of our shopping also at harris farm while we waited until we could get into coles. These arrangements are bad for your business. Thank you for your time. Darryl.
anne t.asked
do you still have samsung galaxy j2pto for $89 and if so where?
2 answers
You need to ask them directly as they dont reply here
i havent but maybe coles does have you thought about asking at the store or contacting Coles
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