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See the Best Supermarkets in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(411)
(279)
(229)
(331)
(1,095)
  • Product Quality
    2.6 (402)
  • Return Claim MadeYes (26) · No (429)
  • Shipping
    2.3 (72)
  • Value for Money
    2.5 (398)
  • Customer Service
    3.0 (208)

Reviewer Photos & Videos

  • More

BjB

BjBSydney, NSW

Another Dissatisfied customer

published

So much for their glass promotion, have the points but they have no stock. Similar to the containers promotion previously, had the points but again no stock. Woman at the Coles desk said they only received a small quantity of the glasses and they had run out. Won't get caught again, ALDI are in the same complex.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationKirrawee
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T.J.Frey

T.J.Frey

  • 4 reviews

No taste

published

For the last year Woolies Tpmatoes have been tasteless. However Coles Tomatoes are excellent and flavourfull. Also their baskets are all super clean. Just fantastic, I love them totally recommended.

Jazzy

JazzySydney Surrounds, NSW

  • 3 reviews

Lamb forequarter chops

published

Bought two packets of lamb forequarter chops from Coles Smithfield this week, the chops at the base and in the bones was black, I am dismayed they are selling this! I will not go back!

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationColes Smithfield
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benn

bennMetropolitan Adelaide, SA

Unreliable

published

I can double check that a product is available, then get an email saying it isn't. Often items that are two for a discounted price become unavailable, and so you pay full price for the remaining item.

Value for Money
Product Quality
Shipping
Return Claim MadeYes
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Phil

PhilSydney, NSW

Never again!

published

I can't believe that in this day and age a supermarket on multiple occasions has its vegetable display half empty and what's there shouldn't be!!! Lift your game Kirawee. Never again!

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationKirawee
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William Y.

William Y.

  • 2 reviews

Ok For Home Delivery

published

The online experience isn't great it becomes confusing to find products and hard to look for what you want to buy. Also some products are not there. but the delivery is pretty reliable.

Cheers.

Value for Money
Product Quality
Return Claim MadeNo

Janene Avery

Janene AveryNorthern Region, NSW

So upset im shattered

published
Value for Money
Product Quality
Return Claim MadeNo

Alsowaitingforrefund

AlsowaitingforrefundSouth-Eastern Region, NSW

  • 3 reviews

Big THANK YOU to BATEMANS BAY COLES for keeping town fed in the fires

published

It was just amazing to see that we still could get bread and milk and basics even when the Princes Hway and Kings Hway were closed by fires. The managers got huge amounts of vital supplies in for the people in town - even cages of bags of ice when the power went out. Huge effort from the managers - much appreciated, so thank you Coles!!! Awesome effort.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationBatemans Bay
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Leaves Much to Be Desired..

published
Value for Money
Product Quality
Return Claim MadeNo
Kay

KaySouth East Queensland, QLD

Rely on weekly home delivery

published

Came on here to see reviews on product replacement. I decided that complaining about a yoghurt substitute was petty. I love the convenience of online ordering. I have no problems with the site, no problems with timely deliveries and no problem with customer service when needed. Bravo to Coles Labrador.

Product Quality
Return Claim MadeNo

Jolyon H.

Jolyon H.South East Queensland, QLD

Looks after their customers

published

My 8yrs old son and I visited one of the our local Coles Supermarket from today. When nearly done picking what we need to buy I realized that I left my card at the car as it wasn't in my wallet when I checked out. Had to go back and asked my son stay behind and watch for our grocery cart. When I went back in, all other stuff needed to pick was already in the cart. I learned that one particular staff helped my son get those last few stuff while I was gone for about 5-8 minutes. I was so glad of what they did today. Thank you.

Customer Service
Return Claim MadeNo

Bonus in my salad

published

I’m not one to complain but I have to inform people who purchase salads that have forks included because I had purchased a salad for my lunch and after almost finishing it I bit into something very hard almost felt like I broke my tooth
It turned out to be a broken bit of the fork although I did enjoy the salad up to that point
BEFORE EATING
PLEASE INSPECT CUTLERY FIRST

Ps I tried to upload photo but i had trouble

Store LocationCleveland qld

Greedy and Selfish supermarket chain that wont honour promotions

published
Value for Money
Product Quality
Customer Service
Return Claim MadeNo
See all answers

5tacka

5tackaGreater Melbourne (Inner), VIC

  • 7 reviews

Love my local coles

published

I have been shopping at Coles for a few years now and the staff are all just super lovely, they are fantastic at thier jobs and all put up with alot. Thank you Lynbrook Coles

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationLynbrook coles
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ACT

ACTTurner 2612, ACT

  • 5 reviews

Mould cherries for $20 a kilo in online order

published

Mould cherries were provided in an online order. I was asked to return these to Queanbeyan from my home in Canberra yet I have a disability so can’t drive which is the only reason to be buying fresh food online. They didn’t organise pick up or redelivery because of the cost of the item. I paid the cost though for 6kg of mouldy cherries.

Value for Money
Product Quality
Customer Service
Return Claim MadeYes
Store LocationQueanbeyan
See all answers
GKR

GKRCentral Queensland, QLD

Technical issues with website - Constantly

published

the last few times while adding items to my trolley i have had to log out and back in as advised by their phone support, as there were issues. yesterday i was mucking around every half hour for 3 hours as items would not add to the trolley. i contacted support 3 times and in the end lost my delivery spot i was hoping to hold. today i had the same issues, i even opened a new account with a new email and some items still would not add. only incentive for me to do the order was because of flybuys and having a delivery timeslot available next day. ive never had trouble with woolworths before and i used them for an entire year every week when i had a delivery saver. definitely will be going back to them!

Value for Money
Product Quality
Shipping
Return Claim MadeNo
See all answers

Bats

BatsNortheast, VIC

  • 2 reviews

Sausages

published

What clown decided that taking the best sauage around and replacing it with a skinny tasteless bag of fat was a good idea.... lost a customer, hope the couple of cents you save is worth it

Value for Money
Product Quality
Return Claim MadeNo
Store LocationWodonga West
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solo

soloSydney Surrounds, NSW

Free Parking

published

Misleading advertising from Coles At Hurstville parking for customers shopping at Coles there. They promise free parking for an hour if you shop there 15 dollars or more. they lying I shop two times and both of them they misleading me.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationHurstville
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Jordy W.

Jordy W.Greater Melbourne (Inner), VIC

Order confirmed - didn’t show up

published
Value for Money
Return Claim MadeNo

Debbie Gee

Debbie GeeGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Coles brand pork pate with red wine review

published

Advertising claims this pate to be “bold and rich” but it’s the most tasteless pate I’ve ever eaten.
There’s a miriad of ingredients that don’t need to be there- which are included purely for filler as there’s only 16% pork in the actual tub.
It tastes like... a weird, tasteless paste that has a hint of pate flavour. It’s only slightly cheaper than other brands like Normandie- don’t waste your money on this one!

Value for Money
Product Quality
Return Claim MadeNo
Store LocationYarraville
See all answers

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Questions & Answers

Heather R

Heather Rasked

I am trying to find the Long Drink glass or mixed drink glass in the glassware for credits issued at coles. I have been to several coles in my area (4060) and have not seen any. Anyone know how to find out what stores have them in stock.

2 answers
Fired Up
Fired Up

Sure. Ask Coles

Steve
Steve

I've been looking for them too, If you go to the website https://www.coles.com.au/glassware it says that they are sold out


Clive

Cliveasked

Why has Coles recently decided to stock its shelves with non-ring pull tin cans of Cole Peaches in Syrup 825grams & many other varieties & now reverting to the older solid lid sealed cans ?
I am enquiring on behalf of my brother who is elderly & prefers the ring pull lids due to his compromised physical ability to open products with his hands.

1 answer
Fired Up
Fired Up

ask coles as they wont respond here on a review forum


anne t.

anne t.asked

do you still have samsung galaxy j2pto for $89 and if so where?

2 answers
Fired Up
Fired Up

You need to ask them directly as they dont reply here

bill bayley
bill bayley

i havent but maybe coles does have you thought about asking at the store or contacting Coles


Get an answer from our members and Coles representatives

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