Listing monitored by Coles

145 questions from our users

Mark
Markasked
Online

How many weeks notice do they need to be able to deliver bread that was ordered with the orders?



2 answers
pete smith
pete smith

what do you mean

Fired Up
Fired Up

What do you mean?

Andrew
Andrewasked
Coles

Why has the coles brand 24 pack toilet paper changed? It used to be soft and silky, I bought two packs on the 28/12/18 and the texture of the paper was so much harder. I definitely dont want to buy it like this. This number inside the roll might be helpful 118 141118 21:35. The old pattern was leaf like and the new is dots.

1 answer
Fired Up
Fired Up

Only Coles has the answer



Kanning
Kanningasked
Online

How do i send my email from coles?

1 answer
Fired Up
Fired Up

Do you mean ‘send an email TO Coles’ or are you waiting on a reply ?

Jules
Julesasked
Coles

Has anyone tried Coles Flaxseed Meal? If so how have you found it? Do you think its credible?

No answers
Dave F
Dave Fasked
Coles

Has the recipe changed for coles brand blackcurrant cordial? It definitely doesn't taste good, I thought I might have bought from a bad batch but the last 3 bottles I have bought have a more sugary taste, didn't want to waste any more money on it if the recipe has changed.



No answers
Carol
Carolasked
Online

I just used Coles online for the first time and initially was happy but all the meat I was given went off straight away. It was meant to come Mon after dinner, and the 2 chickens were off by Wed and the beef by Thurs. It's physically impossible to cook it before the useby date. I never ever have this issue in store. Could I please have a refund on one of the chickens? Is this an anomaly or regular?

1 answer
Jeff
Jeff
Naomi
Naomiasked
Coles

Is Coles Brand Baking Paper the same as the new one seems to stick a lot more than the old one had to throw away some slice and cookies as there stuck to the paper and made a mess l waited to there were cool still didn’t change not happy!!

No answers
JENNIFER TYLOR
JENNIFER TYLORasked
Online

how do I replace lost card?

1 answer
Fired Up
Fired Up

I would think .. by contacting them.

Kevin Blaney
Kevin Blaneyasked
Online

Why can we not shop from the weekly specials catalog anymore?

2 answers
Gina59
Gina59

Have no idea, you will have to ask Coles Customer Service for an answer. I don't shop Coles anymore

Fired Up
Fired Up

My catalog still gives me that option.

peter
peterasked
Coles

Why has my coles weekly e mail stopped? Please tell me how to re-introduce them

3 answers
Fired Up
Fired Up

Sounds like you should be contacting Coles directly rather than complaining in a REVIEW forum.

I use their website to check the weekly catalog. So much easier.

hawkeye
hawkeye

contact coles direct they don't monitor this site

sammy
sammy

have you thought about contacting coles

Normie Mac
Normie Macasked
Online

Do Coles still sell Linen Fresh Air Freshener.?

1 answer
L.A.B
L.A.B

It might be selected per store but mine does

Helena v
Helena vasked
Online

I have been charged twice for vitamins (on sale) how do I get my money back ?

No answers
Karen P
Karen Pasked
Online

How long does online delivery take?

2 answers
Melanie W
Melanie W

I usually pick the 6pm - 9pm window and mine is usually always before 7pm. They send an email in the morning giving an approximate time of delivery and a text about 30 mins before.

Yasin
Yasin

I pick the 2.00pm-5.00pm Window and the driver usually comes either at 5.00pm or 10 minutes after.

Mark
Markasked
Online

Why do all the salads from the deli taste the same with a nasty after tangy vinegar taste?
And there are many different varieties different ingredients all taste the same
Is this to preserve the life of supposed to be fresh food.?

1 answer
brian
brian
freddy42
freddy42asked
Online

Find Coles Online shopping marvellous but as I like to shop every fortnight on the Wednesday when the catalogue comes out for delivery the next afternoon (Thursday) I often find delivery is not available and I then have to book for a Friday delivery.Is it possible to reserve my delivery spot the day prior to actually doing the shopping so that I am sure I get the delivery spot I want,or can I only reserve at the same time I do my shopping?

1 answer
Gillian S
Gillian S

U can look at the online catalogue after 5pm on a Monday for the specials that start on the Wednesday I suggest doing your online shop Monday night to get your time slot for thursday

Kate F
Kate Fasked
Online

Does it cost more to click and collect?

1 answer
runlikethewind
runlikethewind

Hi Kate no it's free to click and collect

Mmm
Mmmasked
Coles

How do you justify a 40cent increase in mainland butter up from 5.30 to 5.70? Any ideas?

9 answers
Peter Sutton
Peter Sutton

It seems also that the add ..down down prices are down ..has gone as well many prices in Coles have suddenly been increased maybe it is ..Up up prices are up

george
george

All butter increased in price at all supermarkets the manufacturers obviously put the prices up so the supermarkets pass the increase on to the customer, Happens all time Its not coles fault the butter went up.

Mmm
Mmm
Karen
Karenasked
Coles

I would like to know why products are taken of the shelves when people buy them and they are always sold out, for example: oak milks, dinner winner, continental dutch curry soup packs and men's dove anti dandruff shampoo? I know have to attend other shopping center's to purchase these items. This is in the Gunnedah Coles.

1 answer
brian
brian
Jodie James
Jodie Jamesasked
Online

Firstly I have never have never had a problem with Coles delivery .
I am trying to order on a Sunday and everything says null?
If you order over how much Is the delivery free? I thought it was over $150 and my order was $158 and I got charged delivery fee of $10.
Cheers

1 answer
ColOnlMan
ColOnlMan

It is $150 and excluding restricted items such as tobacco and alcohol. If you were charged the delivery fee call the number on the bottom of the Coles online website... you could speak to me

Dad
Dadasked
Coles

I was paying $3.25 for 500g of Coles Butter, went on holiday for 1 month and price has increased to $4.40. Why?

2 answers
Paul Hogan
Paul Hogan
Fair Go
Fair Go

Worldwide butter shortage !

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