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Reviews

4.6

154 reviews
5
(131)
4
(11)
3
(2)
2
(1)
1
(9)
  • Product Quality
    4.8 (118)
  • Return Claim MadeYes (11) · No (100)
  • Customer Service
    4.6 (113)
  • Warranty Claim MadeYes (9) · No (98)
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Reviewer Photos & Videos

Dane

DaneDarling Downs, QLD

  • 2 reviews

Fantastic purchase experience and incredible support!

published

Impressive showroom. Physically compare models/makes of any products you're seeking.

Customer service is phenomenal focusing on old fashioned values, warranty, service and satisfaction.

The MSI Optix MPG341CQR is a deam of a monitor. Couldn't be happier!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Product PurchasedMSi Optix MAG341CQ
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The reviewer stated that an incentive was offered for this review

Stephen S.

Stephen S.South East Queensland, QLD

Awesome work on my gaming computer

published

Hi guys thanks so much for the great work you did on my gaming computer all is going great the extra memory and the ram is great thumbs up 10 out of 10 computer alliance

Customer Service
Product Quality
Return Claim MadeNo
Store LocationUpper mt Gravatt
Warranty Claim MadeNo
Product PurchasedComputer teck
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Not Happy Jan

Not Happy JanSouth East Queensland, QLD

Poor work values

published

I recently spent $1200 on new computer hardware and their staff didn't think it was important to tell me that there was a store sale the next day. I hadn't even installed any of the components yet and they refused to let me return it just so I could get the sale benefits. Funnily enough I was going to spend the money I saved on other parts too but oh well they lost a life long customer.



Customer Service
Product Quality
Store LocationMt Gravatt
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Kevin M.

Kevin M.South East Queensland, QLD

  • 2 reviews

Great Product Awesome Service

published

Navigation was easy and displays set out was great
Range on Display was Awesome lots of items to choose from
Product is awesome Rgb Keyboard with lots colors came with mouse as well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMt Gravatt
Warranty Claim MadeNo
Product PurchasedRGB Thermaltake gaming keyboard Mouse Combo
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Empowr

EmpowrSouth East Queensland, QLD

Excellent service, great prices & range of products!

published

I went into the store to purchase a new computer monitor and all the staff were very helpful and the prices were excellent. If you need anything computer wise this is a place to go in Brisbane.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrisbane store
Warranty Claim MadeNo
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Jarrod

JarrodSouth East Queensland, QLD

Got What I Wanted Easily

published

Easy To use Website gave me a heads up.
Went in store - friendly sales rep talked me step by step through options to suit my needs.
Compared pricing between Build and Pre-built with ease.
Purchased Pre-Built due to time requirements, But happy with sale - Good service. Good products.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationComputer Alliance Mt Gravatt QLD Australia
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

GoldCoastGM

GoldCoastGMSouth East Queensland, QLD

New VR Gaming Rig

published

Had looked on the website, then went in-store to discuss options with the guys at Computer Alliance.
They were really helpful (as usual) and had a great knowledge base.
Got a great deal on a new MSI Trident rig with much better stats than what I had been looking at elsewhere for about the same price.
Looking forward to setting it up with the RTX2060 video card running my games to the maxx
Always happy dealing with these guys and the quality products they sell

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMount Gravatt
Warranty Claim MadeNo
Product PurchasedMSi Trident 3 9SA Gaming Desktop
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The reviewer stated that an incentive was offered for this review

Wonderful Customer Service, super helpful!

published

Staff were super friendly and helpful in choosing my new computer. They gave us the best deals and explained everything. Easy to find products in store and super easy payment process.

The reviewer stated that an incentive was offered for this review

Matt

MattRichmond-Tweed, NSW

Purchasing MSI gaming computer

published

In purchasing the MSI gaming computer the sales staff were very helpful with desktop comparisons. The MSI was a great deal with free keyboard and Mouse, plus the free monitor on redemption.The back to school sale definitely made my decision so much easier especially driving 2.5 hours to purchase a computer.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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toby cumming

toby cummingSouth East Queensland, QLD

incredible gaming pc

published

incredible gaming pc i got everything that i wanted out of it and cant wait to download my favourite new 2020 releases and play them with minimal 80 fps. thank you msi for creating this pc

Product Quality
Product PurchasedMSi Trident 3 9SA-433AU

The reviewer stated that an incentive was offered for this review

Tony

TonySouth East Queensland, QLD

  • 2 reviews

Purchase of the Trident X Plus Desktop

published

In purchasing the Trident X Plus desktop I was provided excellent support from both sales staff and service staff. The sales staff help me with desktop comparisons and the service staff helped me with the transfer of profiles and data from the old PC to the new PC. The transfer tips helped me save time and effort (thanks David)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMt Gravatt, QLD
Warranty Claim MadeNo
Product PurchasedMSi Trident X Plus 9S
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The reviewer stated that an incentive was offered for this review

Great deal on computer

published

Great deal on the msi computer, which includes a keyboard and mouse and a monitor. However it is quite hard to redeem the monitor, as it is a complicated system

Customer Service
Product Quality
Return Claim MadeNo
Store Locationbrisbane
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
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Cool Barn

Cool BarnSouth East Queensland, QLD

  • 2 reviews

The best computer store

published

Computer Alliance is, in my opinion, one of the best computer stores in Brisbane. The prices are decent, but more importantly to go with that the customer service is top-notch.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationComputer Alliance Mt Gravatt
Warranty Claim MadeNo
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James H.

James H.South East Queensland, QLD

Amazing quality

published

I was wondering whether I should put a PC together myself but lugging around an enormous heavy case didn't appeal to me - I got the MSi Trident X Plus 9SE-073AU and I'm amazed. It's better than anything I could have built, worked straight up out of the box (more than can be said for a lot of the systems I've built!), looks sleek and understated and runs everything beautifully at maximum settings. I thought that I'd be sacrificing performance for a smaller form factor, but I was completely wrong. Give it a look.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationComputer Alliance Mount Gravatt
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

brandon b.

brandon b.South East Queensland, QLD

My New MSI Gaming PC

published

I recently got the MSI Infinite S 9SC-004AU RTX2060 Gaming PC from Computer Alliance. They were friendly and help effectively. My new computer was fast to boot from the start, I love the speed already compared to my old PC. I have had no problems so far and all my friends are impressed by my new PC. I would recommend Computer Alliance and this PC to anyone.

Customer Service
Product Quality
Store LocationMount Gravatt
Warranty Claim MadeYes
Product PurchasedMSi Infinite PC
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The reviewer stated that an incentive was offered for this review

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snowpixie

snowpixieSouth East Queensland, QLD

Sleek and efficient

published

The Computer Alliance team helped me find my perfect pc! I was originally torn between a few options, including building a pc from scratch, but nothing could beat the MSI Trident A 9SI-293AU GTX1660Ti Gaming PC. This is my first MSI desktop and I am blown away by both the performance and design. They managed to pack a high-performance desktop into a sleek and compact system. I have been using this desktop for over a month now and I have no complaints whatsoever.

Customer Service
Product Quality
Product PurchasedMSI Trident A 9SI-293AU GTX1660Ti

The reviewer stated that an incentive was offered for this review

Can't wait for monitor

published

Very easy, wide range of products butTrident was best for me.
Looks good, can't wait for monitor to arrive.
Specs look to be exactly what I need. With the bonus looks great.

Customer Service
Return Claim MadeNo
Store LocationComputerAlliance Mt Gravatt
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

James

JamesSouth East Queensland, QLD

MSI Infinite S 9SC-004AU RTX2060 Gaming PC

published

Purchased the MSI Infinite S 9SC-004AU RTX2060 Gaming PC from Computer Alliance. Easy purchase, packaged well and easy to set up. Up and running in no time and perfomance of the system has been excellent - has met all expectations.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMount Gravatt
Warranty Claim MadeNo
Product PurchasedMSi Infinite PC
See all answers

The reviewer stated that an incentive was offered for this review

Tony Riley

Tony RileySouth East Queensland, QLD

New Gaming PC

published

Store is well laid out. staff greet you on entry and service is fantastic. Bought a new P_C and had it at the counter and paid for within 20 minutes.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMt Gravatt Computer Alliance
Warranty Claim MadeNo
Product PurchasedMSI Trident A 8SC-097AU Gaming Desktop
See all answers

Always a great service from their knowledgeable sales representatives

published

Prices are competitive. Service from their sales representatives is always professional and concise. I will not hesitate to refer them onto anyone that I know looking for technology products in the future.

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