having gone to Costco 3 times previously for new tyres .
I fronted up to the tyre section and told the person at the counter I needed some new tyres on my car .
here is how the interaction went .

me: gyday I need some new tyres on my car
Costco: What size do you need
me: Oh, sorry i don't know
Costco: you don't know the size of the tyres on your car ?
me : No I don't, is that a problem ?
Costco : of course it is, its your car, you should know the size of the tyres ...Read more

My wife and I often travel to the USA to visit family and we love the Buffalo Wings that the USA provide. In the past I have purchased Buffalo Wings from Costco that have been sourced from the USA (Texas Style or Mexican Style) and they have been so tasty that everyone wants to know where we got them from. Then last week I went in to Costco and the only Buffalo Wings that they had in their store were from an Australian firm. They were "Wing It" Buffalo Wings by Baiada Poultry, Pendle Hill NSW. After a fruitless search I asked a staff member whe...Read more

At Costco, about twice a year I buy paper towels and toilet-paper in bulk; they turn out to be considerably cheaper than elsewhere. Other items too are considerably cheaper than in the supermarkets. Costco sells top-quality Illy ground coffee for $11-49 a tin (Coles stocks the same size tin for over $17-00). Prosciutto from Costco tastes much nicer and is cheaper than prosciutto from Coles. Admittedly, you have to buy the 300 gm pack. For me, this is not a problem, since I enjoy prosciutto regularly. Large packets of frozen foods (raspberries, ...Read more

Last visit to Canberra I was shocked at the so called wholesale prices . I spent $145 on household items bulk toilet tissue, tinned tomato etc, however the meat was relatively expensive and many items Kirkland nuts for example had jumped in price significantly. The clothing in the centre of the store was enough for you loose faith in the brands that were being sold . In all I would suggest you are better off playing the Colesworths sales cycle back at them if you are prepared to buy like you would at Costco I feel you would be better off if y...Read more

Thank you Costco. You have changed my life! I've been on a tight budget all of my life trying to make my dollar go a little bit further. When Canberra petrol prices were the highest in Australia I became a member and have managed to buy most of my petrol from Costco, even though it's not a convenient location for me. I have saved a fortune as I do a lot of driving for work and don't claim an allowance for this, even though I could.
Canberra doesn't have high petrol prices any more, but I don't care a fig, I'll keep buying your petrol out o...Read more

I have been a member of Costco (Canberra) for as long as they have been open. At first I started shopping there monthly but now I go weekly. More and more I rely on Costco for my basic needs. I still have to go to other supermarkets for some stuff, but Costco proves time and again to be cheaper. You need to be able to store bulk food to take advantage of many of the products but it is worthwhile financially. Electrical goods don't seem be much cheaper at Costco but basic needs and foodstuffs are excellent quality and much cheaper than othe...Read more

Have had a mixed bag experience with costco. Have visted several stores across Aus.
You have to be aware of your prices, ie. Use your phone to check out other stores prices vs costco. Like anywhere, some things are more expensive, some cheaper.
I do like their foodcourt because its a little different.
I do regularly encounter arrogant checkout assistants, especially when it comes to my father and shopping.
I have a buisness account for the business that my father and I own, Sometimes they kick up an absolute stink over him using the c...Read more

I went to the Costco in Canberra in December to do all the grocery shopping for Christmas. I went with my partner (a membership owner) and my mother. Up until the check out area, everything was fine and as normal. I wish I had taken down the name of the woman who was there - because I have never experienced customer service that poor. I have worked retail for seven years and would have fired any of my staff on the spot had they treated customers the way we were treated.

She didn't even greet us when we walked up to the check out; no hello, n...Read more

Further to my previous review, a couple of updates:
- Costco Canberra are now delivering using a removal company, so hopefully this will rectify previous issues with deliveries
- The spa is fantastic, we are using it every day (hate to think what our electricity bill will be!)
- Cost for a new power outlet to plug in your spa, approx. $300
- Beware, instructions only cover half of what they should, so it's not that easy to work out how to get it started and how to use all the features
- Start up spa chemicals not included - just buy them f...Read more

Just like to say how much I love Costco. Love the fact that you can buy the electronics or products with the peace of mind that you will have no problems returning if unhappy or unsatisfactory. Or even change of mind. I enjoy my products lot more now knowing if any problems whenever I can take it back.
Recently I bought my prescription glasses from Costco and was really unhappy as I could not read clearly and was getting headaches after investigating I found out it was due to incorrect prescription from the ophthalmologist and therefore got ...Read more

We were having a combined birthday party - and invited 120 guests - I decided to buy 9 chickens and to ensure that all perishables were as fresh as possible picked up chickens, dips etc at 3pm from Costco Canberra. We live a 45 minute drive away so returned home to quickly make final preparations before guests arrive. As we pulled the chickens apart a great deal of discussion began as whether the chooks were properly cooked. (Not the sort of thing you want to do immediately prior to the arrival of your guests.) General consensus was not all...Read more