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Clothing and Shoes
Great prices for this brand..the clothes I brought, are great quality for the price I've paid and their shoes have lasted the distance.. Especially when young children go through shoes at a fast rate.. This Costco, has 'some' fantasic staff members. Happy to be a member..
Marsden Park, h yeah.
Have been at Costco for many years, started at Auburn then moved to Marsden park you have a lot of whingers in your review section but my post is positive, I love Costco and the yearly fee is paid for in your first visit or 2, If you don't like it leave, I am selective in my purchases and wouldn't go anywhere else.
Epping Costco Warehouse Manager "John" very rude and unhelpful !!!
Warehouse manager "John" very rude and unhelpful. I waited in line outside just like everyone else for 1hr but realised after i got in that i forgot my credit card in my car and asked a staff member at the entrance if i could go back to the car to get my wallet without having to wait again in the long cues outside but was denied, then when I said it was an honest mistake and should be given some discretion, the staff member at the entrance called the warehouse manager "John" who threatened to cancel my membership. I will be reporting this to AC...CC and Costco head office. This so called manager has no professionalism and has an ego treating customers like peasants in these tough times because nobody's reporting him. He needs to get a reality check and see what is happening around the world. John, I hope you start to appreciate the fact that you still have a job and don't have to wait outside the centrelink office for days like many other thousands of unemployed people...
Today I went to Cosco at Casula Liverpool ... early (yes I’m afraid I had too, after not being able to get TP for 3 weeks )I was very early because I had tried the week before & the crowd was overwhelming so did not even bother . The staff were great they had worked it out to stop people from pushing in ... & came out & gave feedback on what stock was available . Very impressed especially with the crowd that was there . Well done to all who work there . All the staff were pleasant & helpful . Huge thumbs up & thank you .
Can you give us any update on stocks available?
I have to travel to get there. I'm not trying to hoard, just usual shopping, but I'm not sure if the shelves are stocked. Can Costco or another customer help?
Convenient, well stocked, affordable.
We have been members of Costco for many years, but Costco Ipswich is our closest store now. It is similar to any Costco with bulk buying for those who have large families or room for storage. They stock many items not available elsewhere in Australia with sharp prices and a wide ranging and changing inventory.
We have always been treated with courtesy and efficiency by staff. Warehouse stores like Costco do not have many employees roaming the stores to answer questions and probably no experts in areas like electronics. Prices are good an...d for those who do their homework real bargains are available. We have found excellent deals in furniture, sporting goods, tools, and clothing. This is in addition to their excellent variety of food items. We buy most of our meat at Costco. The only area in which we have not been terribly impressed was in fruits and vegetables. It is not bad, but not anything special. We are also not impressed with the food court though prices are very affordable. The Kirkland signature products are almost universally excellent. We have bought their food which is top shelf. Vitamins, personal care products, clothing, paper products, and cleaning supplies are of high quality and good value. We have bought eyeglasses which have saved us hundreds of dollars. The return policy is extraordinary exceeding any business I have used. Though we have not returned many items, when we have the refund was made promptly and without quarrel. Costco is, in our opinion, the greatest shopping experience in Australia and certainly the most interesting. The Ipswich store is on par with the other Costco stores in Australia and because of its location will continue to be our "go to" store.
- QLD, North Lakes
- Verified customer
Devasted when I went to collect my daughters bday cake, they accidentally put the wrong name. No special cake for our party. So sad, too late to get another cake.
Rubbish service and non responsive
Stay on call for hours before pick up
Postage time very bad every time ask for confirming the order prices are very expensive too
I got the item from other retailer cheaper like shaving blade cheaper at aldi
But people don’t do any search before buying
I will say Costco is ripp off even other not charge membership
Even paying membership we pay more on online
What a rip they make customer fool as delivery charges are included in shipping
Is what it is
Been member 6 month now
You have to buy I’m bulk but why not your saving a lot and you don’t run out at home
All these people winging about undercooked chicken
Would you rather the falling apart chicken that’s so over cooked from most supermarkets
If it’s a little pink it’s fine and cooked perfectly
It’s nice to try some American products to some are just great some are not
I live alone and still buy bulk the things I use
I go every month always will
Had been looking at Air Dryers for a while, but wasn't thrilled at the reviews.
Costco had an in-store demonstration.
The brand is Fryair and it has a lot more features than all the others.
Showed all features & showed food cooking also offered a extra promotional pack with very useful utensils.
Costco is great for appliances. Recommended highly to friends & family to join & take advantages on instor demonstrations.
No Customer Care
Attended Costco Moorabbin for a Kirkland food product. Unable to locate so asked the lady at the info desk who stated it may be discontinued but she would submit an email asking if the product would be restocked and have them reply directly to me. Waited a week, no reply so sent an email directly to Customer Care. Another week and still no reply. Not a particularly difficult question for the average company. Apparently too hard for Costco. I don't have a Costco near me so it's quite a drive therefore I fill the car. Average about $900 every couple of months. They're not always the cheapest but the convenience of lots of products in one store was good. I'll just buy online now. No customer service means no customers.
best warranty you can get on any gadget or appliance.
never buying anything from JB hifi again.
the food as also good
so is the pizza
also i like the samples
Problem with a BBQ chicken
We bought a chicken today early for our dinner tonight and happened that was uncooked and very pinky colour. I took pictures of it if you need it. Is only a chicken but it cost us our dinner.
Can’t get into the store without paying $60
I live over 60km away from Costco and don’t drive. I wanted to visit and have a look, in case I later will come there with friends or family. I was informed at the door that I had to pay $60 just to for visiting the store. Which I didn’t. How can anyone know if it is worth buying if they are only rarely in the area?! Not prepared to pay $60 for just visiting.
Employees do not have hygiene concept
I saw two employees handling food without wear gloves. One islander like, she wiped her sweat with her bare hand and touch food.
Another Indian lady at check out does not call my ticket number instead called out food and she touched my food with bare hand. How disgusting these are.
Should not the manager or supervisor educate their employee on food safety rules
I am not coming back not unless you ensure food safety are followed by your staffs.
Kirkland mix nuts
We have been buying this product for Several years and always been very pleased they have recently changed to having it packaged in Vietnam and the nuts are not the same . We feel that they are of a much poorer Quality, and they are now tasting stale. We will miss this treat very much!! Very sorry to see this change .....
False advertising for cost of prescription glasses
The service attendants do not provide details about the cost of lenses in addition to the cost for frames. I purchased frames for $170 then was told lenses are an additional $170!!! This is not communicated anywhere. Really?? Cheaper at specs savers.
Excellent customer service
I have bought outdoor furniture, electrical goods, hardware, clothing and grocery lines from Costco. I am always impressed with the quality of the products, value for money and their customer service.
On a few occasions I have had to return products and I have never encountered any problems. My receipts are kept electronically and it has been no questions asked - if I’m not happy they’re not happy. Full refund on the spot!
A lot of other retailers could learn a lesson from Costco.
Rude employees shouldn't be there
I was a member for the past 5 years, but decided not to renew my membership, because of the rude attitude of this particular employee in the food section. He is a male, probably between 45 = 50 years of age. Costco should look into this, otherwise you'll lose your members
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Questions & Answers
Do you have pedigree dog food in stock ?
I want to know do you have catalogue online, or do you have app for Costco of Auburn, because it is too big and I am new, and I have baby that doesn’t let me to searc, so I want to know the place of everything before going to shop
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