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Reviews

4.6

179 reviews
5
(146)
4
(12)
3
(11)
2
(6)
1
(4)
  • Product Quality
    4.7 (119)
  • Return Claim MadeYes (1) · No (123)
  • Customer Service
    4.8 (111)
  • Warranty Claim MadeYes (3) · No (124)
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Disappointed waiting on order

published

Julie was really professional and really helpful and a great experience.
Unfortunately had to contact curtain world to see where my orders were as well over time that was expected to be completed by.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBalcatta
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Julie is excellent - we will pass on your compliments to her and check on the reasons behind the delay in your delivery.

Washjo66

Washjo66Perth, WA

  • 2 reviews

Best service !!

published

Julie was wonderful to deal with, made it easy to select our verticals, we had a lot of questions but we were happy with the result & got exactly what we asked for, good price too!!
Can’t recall the young guys name who fitted them, but he was lovely, very pleasant & very tidy!!
We will definitely be repeat customers!!



Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Thanks so much for your wonderful review - we look forward to helping you again in the near future!

Debbie

DebbiePerth, WA

Very happy

published

Jeanne didn't mind coming back a few times to help make up my mind. Service and install from Gary was excellent. Love both shutters and sheers. Very happy customer would recommend CW.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Thanks so much for your review and the pics - the room looks stunning!



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jen

jenPerth, WA

  • 2 reviews

Great service

published

Elena was excellent and explained the options and went above and beyond. Really pleased with the result they look great! I want to do the rest of the house now!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Hi Jen - we look forward to helping you with the rest of your house as soon as you are ready!

Kevin V.

Kevin V.Perth, WA

Easiest review I’ve ever posted. Awesome from start to finish. High quality product, great service and prices.

published

Extremely happy with our Verishades. Wendy offered us a great price which was 40% cheaper then the competitions. Installation prompt and professional. Def gonna be a repeat customer for our next property. Highly recommend!!!!

Customer Service
Product Quality
Store LocationCurtainworld Malaga
1 comment
Curtain World
Amanda S.Curtain World

Thanks for your great review and posting the pics of your verishades - they look fantastic!

Polly doodle

Polly doodlePerth, WA

  • 7 reviews

NOT happy at all.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga
Warranty Claim MadeNo
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2 comments
Curtain World
Amanda S.Curtain World

It is industry standard for curtains to sit approx 10mm off the floor and we apologise if you were not aware of this. However, we will have the rep contact you to try and find a solution.

Curtain World
Amanda S.Curtain World

I understand Donna has been back and everything is sorted. Please do not hesitate to call us if there is anything further.

GAB

GABPerth, WA

Hassle free blind and shutter installation

published

Very happy with whole process - from quote and check measure to the installation of roller blinds and Norman shutters. Installers were friendly, tidy and pretty quick. So far so good

1 comment
Curtain World
Amanda S.Curtain World

Thanks for your review - we try to make things as easy as possible!

Happy customer

published

Great experience from the start. Polite, efficient staff right across the board. Installation was quick and no fuss. Very happy with my roller blinds and Norman shutters. Lyn was particularly fantastic to work with

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Happy you had a great experience Alison! Lyn is lovely and very good at what she does - we'll make sure your comments are passed on.

Ella

EllaPerth, WA

Great service

published

Customer service great! Everything from initial enquiry, measure, quote and installation was great. Had one minor issue post installation and this was rectified quickly.
Sales person I dealt with was excellent!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

Thanks for your review Ella - we aim to please!

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A little disappointed

published

Only received half our order, still waiting on the rest. One of the rollers is broken, we noticed this on the day of install and reported it straight away, still waiting for a call back. I expected style advice with our bedroom curtains, but I don’t feel like we were given any style tips or guidance. I don’t think we would use this company again

1 comment
Curtain World
Amanda S.Curtain World

Hi Catherine. Very sorry to hear you are not 100% happy. Please email me directly at [email protected] with your details so I may follow this up with the service dept and the consultant.

Blind installation

published

Very satisfied with the receptionist, consultant, management and the installer. They are very professional and accommodating, reasonable to adjust my date of installation Will come back . thank you very much

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Thanks so much for your taking the time to write a review. We look forward to helping you again in the future!

Julia

JuliaPerth, WA

Great service

published

Angela was my sales representative, she was very helpful and provided great customer service, and helped greatly making my curtain choice for my bedroom. Much appreciated will be going back to do other rooms soon.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

Thanks Julia - we look forward to helping you again soon!

R Bell

R BellPerth, WA

  • 2 reviews

Job Well Done

published

Thanks to Francis for helping me select curtains and blinds for my new home. They look fantastic. Your services were always on time, the staff were neat and left everything clean and Eugene who installed them was very efficient and quick. Your prices were exceptional compared to our other quotes. Highly recommend Curtain World.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga
Warranty Claim MadeNo
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1 comment
Curtain World
Amanda S.Curtain World

Thank so much for your wonderful review - we'll make sure your comments are passed on to Frances and Eugene.

Michele

MichelePerth, WA

  • 2 reviews

Got exactly what I wanted

published

The service was second to none. Quick, professional. The ordering, planning and payment was easy EPROMs machine by the representative . I thought it would take all day to install but only took around two hours if that . Then easy explanations as to how they worked.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

Thanks Michele - we try to make the ordering process as simple as possible as we know how stressful it can be.

Maria W.

Maria W.Perth, WA

Very Sheers

published

The process with Curtain world was really easy and professional. Installation was quick and I am so thrilled with the product. The sheers are really beautiful and the effect is fantastic.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

Absolutely stunning - what a gorgeous view you have and the sheers look divine. Thanks for posting a photo and writing such a glowing review!

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Lin stephens

Lin stephensPeel, WA

Blinds from curtain world excellent service from start to Finish

published

Thank you curtain world, especially to Mandy such a lovely lady who showed me lots of samples and very helpful right from start to finish excellent service, and also to Warren who did an excellent f fit. Sooooo pleased I have just had Mandy back to order some shutters such alovely help full Lady thankyou Lin in halls head

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Curtain World
Amanda S.Curtain World

Hi Lin and thanks for your great review. Mandy and Warren are a fabulous team and a credit to CurtainWorld down in the south!

Jet

JetPerth, WA

  • 3 reviews

Great product

published

Great product, fantastic service and installed on time. The consultant was polite, informed and willing to accommodate. Installer was polite and extremely neat and tidy workmanship arrived exactly when he said he would.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

So happy everything was perfect Jet. We will pass on your comments to all concerned.

Linda C

Linda CPerth, WA

  • 2 reviews

Well made blind, great service

published

Just received our motorised full block out kitchen blind. It works as expected, looks great and was installed efficiently by a knowledgeable trades person. Very happy with the purchase and process.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMalaga
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

Thanks Linda - I'll make sure your comments are passed on to the fitter involved.

Seemless from start to finish.

published

From our initial appointment to measure and quote plus installation the complete process was accomplished with a minimum of disruption. We have no hesitation in recommending Curtain World and its people to any person looking to them and their products.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Curtain World
Amanda S.Curtain World

Thanks so much Rina - we look forward to helping you, your family and friends in the near future!

Paula

PaulaPerth, WA

Never again!!

published

Rep arrived with no samples and no suggestions or ideas. Installed a double roller blind with half the bracket showing, no suggestion that a single blind would be better and I had 5 blinds fixed because of tracking. No suggestion that if they tracked I could have them replaced or repaired. One word to describe Curtain World - dreadful. I would never recommend them to anyone.

Return Claim MadeNo
Warranty Claim MadeNo
3 comments
Curtain World
Amanda S.Curtain World
Paula
Paula
Curtain World
Amanda S.Curtain World
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