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Reviewer Photos & Videos
Disappointed waiting on order
Julie was really professional and really helpful and a great experience.
Unfortunately had to contact curtain world to see where my orders were as well over time that was expected to be completed by.
1 comment
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Washjo66Perth, WA
- 2 reviews
Best service !!
Julie was wonderful to deal with, made it easy to select our verticals, we had a lot of questions but we were happy with the result & got exactly what we asked for, good price too!!
Can’t recall the young guys name who fitted them, but he was lovely, very pleasant & very tidy!!
We will definitely be repeat customers!!
1 comment
Amanda S.Curtain World
Thanks so much for your wonderful review - we look forward to helping you again in the near future!
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DebbiePerth, WA
Very happy
Jeanne didn't mind coming back a few times to help make up my mind. Service and install from Gary was excellent. Love both shutters and sheers. Very happy customer would recommend CW.
1 comment
Amanda S.Curtain World
Thanks so much for your review and the pics - the room looks stunning!
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jenPerth, WA
- 2 reviews
Great service
Elena was excellent and explained the options and went above and beyond. Really pleased with the result they look great! I want to do the rest of the house now!
1 comment
Amanda S.Curtain World
Hi Jen - we look forward to helping you with the rest of your house as soon as you are ready!
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Kevin V.Perth, WA
Easiest review I’ve ever posted. Awesome from start to finish. High quality product, great service and prices.
Extremely happy with our Verishades. Wendy offered us a great price which was 40% cheaper then the competitions. Installation prompt and professional. Def gonna be a repeat customer for our next property. Highly recommend!!!!
1 comment
Amanda S.Curtain World
Thanks for your great review and posting the pics of your verishades - they look fantastic!
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Polly doodlePerth, WA
- 7 reviews
NOT happy at all.
The bedroom ( blockout) curtains are too short and sit approximately 1 cm off the ground which means that a lot of light from the street light enters the bedroom. I have had to lay blankets along the bottom of the curtain so I can get some sleep. Not a good look!. At no time were we told this was their normal installation length. The electrics are working but the remote is not.
The vertisheers in the lounge are full of builders dust as the rail fell off the wall the fist time I closed them causing a lump on my head and a cut to my foot. The in...Read more
2 comments
Amanda S.Curtain World
It is industry standard for curtains to sit approx 10mm off the floor and we apologise if you were not aware of this. However, we will have the rep contact you to try and find a solution.
Amanda S.Curtain World
I understand Donna has been back and everything is sorted. Please do not hesitate to call us if there is anything further.
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GABPerth, WA
Hassle free blind and shutter installation
Very happy with whole process - from quote and check measure to the installation of roller blinds and Norman shutters. Installers were friendly, tidy and pretty quick. So far so good
1 comment
Amanda S.Curtain World
Thanks for your review - we try to make things as easy as possible!
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Happy customer
Great experience from the start. Polite, efficient staff right across the board. Installation was quick and no fuss. Very happy with my roller blinds and Norman shutters. Lyn was particularly fantastic to work with
1 comment
Amanda S.Curtain World
Happy you had a great experience Alison! Lyn is lovely and very good at what she does - we'll make sure your comments are passed on.
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EllaPerth, WA
Great service
Customer service great! Everything from initial enquiry, measure, quote and installation was great. Had one minor issue post installation and this was rectified quickly.
Sales person I dealt with was excellent!
1 comment
Amanda S.Curtain World
Thanks for your review Ella - we aim to please!
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A little disappointed
Only received half our order, still waiting on the rest. One of the rollers is broken, we noticed this on the day of install and reported it straight away, still waiting for a call back. I expected style advice with our bedroom curtains, but I don’t feel like we were given any style tips or guidance. I don’t think we would use this company again
1 comment
Amanda S.Curtain World
Hi Catherine. Very sorry to hear you are not 100% happy. Please email me directly at [email protected] with your details so I may follow this up with the service dept and the consultant.
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Blind installation
Very satisfied with the receptionist, consultant, management and the installer. They are very professional and accommodating, reasonable to adjust my date of installation Will come back . thank you very much
1 comment
Amanda S.Curtain World
Thanks so much for your taking the time to write a review. We look forward to helping you again in the future!
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JuliaPerth, WA
Great service
Angela was my sales representative, she was very helpful and provided great customer service, and helped greatly making my curtain choice for my bedroom. Much appreciated will be going back to do other rooms soon.
1 comment
Amanda S.Curtain World
Thanks Julia - we look forward to helping you again soon!
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R BellPerth, WA
- 2 reviews
Job Well Done
Thanks to Francis for helping me select curtains and blinds for my new home. They look fantastic. Your services were always on time, the staff were neat and left everything clean and Eugene who installed them was very efficient and quick. Your prices were exceptional compared to our other quotes. Highly recommend Curtain World.
1 comment
Amanda S.Curtain World
Thank so much for your wonderful review - we'll make sure your comments are passed on to Frances and Eugene.
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MichelePerth, WA
- 2 reviews
Got exactly what I wanted
The service was second to none. Quick, professional. The ordering, planning and payment was easy EPROMs machine by the representative . I thought it would take all day to install but only took around two hours if that . Then easy explanations as to how they worked.
1 comment
Amanda S.Curtain World
Thanks Michele - we try to make the ordering process as simple as possible as we know how stressful it can be.
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Maria W.Perth, WA
Very Sheers
The process with Curtain world was really easy and professional. Installation was quick and I am so thrilled with the product. The sheers are really beautiful and the effect is fantastic.
1 comment
Amanda S.Curtain World
Absolutely stunning - what a gorgeous view you have and the sheers look divine. Thanks for posting a photo and writing such a glowing review!
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Lin stephensPeel, WA
Blinds from curtain world excellent service from start to Finish
Thank you curtain world, especially to Mandy such a lovely lady who showed me lots of samples and very helpful right from start to finish excellent service, and also to Warren who did an excellent f fit. Sooooo pleased I have just had Mandy back to order some shutters such alovely help full Lady thankyou Lin in halls head
1 comment
Amanda S.Curtain World
Hi Lin and thanks for your great review. Mandy and Warren are a fabulous team and a credit to CurtainWorld down in the south!
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JetPerth, WA
- 3 reviews
Great product
Great product, fantastic service and installed on time. The consultant was polite, informed and willing to accommodate. Installer was polite and extremely neat and tidy workmanship arrived exactly when he said he would.
1 comment
Amanda S.Curtain World
So happy everything was perfect Jet. We will pass on your comments to all concerned.
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Linda CPerth, WA
- 2 reviews
Well made blind, great service
Just received our motorised full block out kitchen blind. It works as expected, looks great and was installed efficiently by a knowledgeable trades person. Very happy with the purchase and process.
1 comment
Amanda S.Curtain World
Thanks Linda - I'll make sure your comments are passed on to the fitter involved.
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Seemless from start to finish.
From our initial appointment to measure and quote plus installation the complete process was accomplished with a minimum of disruption. We have no hesitation in recommending Curtain World and its people to any person looking to them and their products.
1 comment
Amanda S.Curtain World
Thanks so much Rina - we look forward to helping you, your family and friends in the near future!
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PaulaPerth, WA
Never again!!
Rep arrived with no samples and no suggestions or ideas. Installed a double roller blind with half the bracket showing, no suggestion that a single blind would be better and I had 5 blinds fixed because of tracking. No suggestion that if they tracked I could have them replaced or repaired. One word to describe Curtain World - dreadful. I would never recommend them to anyone.
3 comments
Amanda S.Curtain World
Hi Paula. Sorry to hear you did not have a good experience with us. It is extremely unusual for e sales consultant to not have samples as their cars are set up to carry all products. Please contact me... Read more
directly at [email protected] or by phone on 9249 4800 to discuss the problems you have stated so we may have the opportunity to rectify them.There is nothing now to rectify. I had 2 roller blinds replaced when damaged by tracking and the other 4 were fixed by the installer. I would have liked ideas or more information when ordering the b... Read more
linds in the lounge and dining room. I asked for double roller blinds and Martin said the brackets would stick out from the frame - stick out, are you kidding, they were an eyesore so I now have just single roller blinds and have purchased curtains to hide the brackets, where were the samples to show me what would look like? Why wasn't I told about tracking? It wasn't until someone from Westral came and told me about tracking. Why wasn't it suggested to have one large blind and one smaller blind at the sliding doors, now I have great big gaps between the blinds. Does Curtain World have single brackets. Why didn't Martin have samples of the double brackets so I could see what they looked like instead of coming into the room to see what they looked liked after being installed and nearly falling over backwards at how horrible they looked. And what about giving me tiny little pull cords on all the blinds, Martin said they would be short but - really, I would have been there for half an hour pulling them all up and down with the tiny little pull cords, fortunately I had them replaced with the longer ones but why didn't Martin show me how short the short ones were and I would have ordered the longer ones to start with. No suggestions, no ideas put forth. I'm not a curtain person and I had no idea about how things work so suggestions and ideas would have been nice. Then to add insult to injury when the longer pulll cords were installed there was a little silver thingy on the cord stopping the blinds from being rolled completely up so that had to be fixed on a couple of the blinds. I could go on and on but I'll stop the moaning now.Amanda S.Curtain World
Hi Paula. Please accept our apologies for the obvious misunderstanding between Martins explanations and your perception of how the brackets and chains would look. When someone is very unsure we usuall... Read more
y recommend they come to our showroom where everything is on display so there are no unwanted surprises. I will however, make sure your comments are passed on to Martin.Similar opinion? Write a review on ieatwords.com.au!
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Amanda S.Curtain World
Julie is excellent - we will pass on your compliments to her and check on the reasons behind the delay in your delivery.