Whilst the amenities and staff at my location was great, when the centre closed down and I needed information regarding statements for my health insurance for rebates, suddenly nobody has information about me, no history or records of payments of the past 7 years of my loyal and prompt service and payment. When the place closed down where did all my history/records go. just make sure if you need info from your branch do it now because if they close their doors, you are a nobody and they don't want to help you at all.

My daughter and I joined the parramatta location. After a long time, the staff became rude, unsupportive and uncaring. We tried to get out of the contract, but they wouldn't let us until I threatened the ombudsman.

I've been going for years, it's a great program which gets you fit in 30 minutes. In fact I've never been fitter in my adult life. Of course you have to work at it, going 3 times a week is best. It only takes 30 minutes and no set times and I just call in on my way home from work. The people are professional and friendly.

Moved without providing notice then continued to take money from credit card. Did not update website, did not return calls, did not leave sign on the door, head office unable/unwilling to do anything. Promised refund never arrived.
Dirty, limited facilities, no close parking.
Hours of operation limited, not open Sundays.
Manager unpleasant (e.g will not open door until exact opening time even if pouring with rain) and is male which is suboptimal in a women's only gym.

Joined the Curves Mt Waverley for 12 months.
After 7 months I had a foot injury, presented the manager with doctor's certificate. My12 months expired and I did NOT renew the contract. I found 3 months later Curves happily continued to charge me even I didn't attend the gym. When I rang and questioned this all I got was a rude response from the manager that I should have read the small print of my contract and that they could continue charging me past 12 months. So ladies, beware! They don't really care about the clients, they just love your money!

I used to go to curves Eltham and it was pretty good. I left for a while and decided this week to return as I have got a bit pudgy these last few lazy months. The last two times I have shown up to re join, the doors have been closed and nobody is there AND it's always been more than half an hour BEFORE the closing time posted on the windows!!! Do they not want my damn money!!??? Screw it, i'm not joining if they're going to be this useless before I even sign up, I can't imagine how it will be having to contend with them on a weekly basis. I have heard YMCA is great, they have heaps of classes it's a couple of extra minutes driving but I don't care. At least I know they will be reliable. What a mess up..

Re: Curves Coburg, they can shut the doors after taking your money and Curves will not follow up ! Find another gym if you need to..

I joined Curves Morley Western Australia at the end of 2014. I have been very impressed with this Gym. The owner is very involved with her members and motivating, her staff are very helpful and the daily classes are fantastic. I'm glad I didn't read or take notice of some of the reviews I have read on this site because I have had a very positive experience with the Morley franchise and would recommend it to anyone. My fitness levels have improved and I am heading towards the personal goal i have set myself.

I have tried fernwood and all sorts of places. I go to Curves in Belconnen in canberra. After reading these reviews I was very sceptical that it was going to work for me. I am starting to really enjoying turning up there. There are older ladies through the day and I am very overweight. I have never been made to feel uncomfortable by anyone. They are friendly helpful without being overpowering. Really nice atmosphere. everyone is happy and cheerful and good music what's not to like about it.

I am so sorry that you have experienced this type of environment at your Curves. I am the owner of a Curves in WA, and do see your point of view. Yes we do have the Body Basic Circuit 3 days a week, but you may also join that circuit and NOT do the BBC. I have a sign up sheet for anyone who wants to workout at that time.I also readily give permission for Ladies to call me anytime to discuss any problems they may have. Believe me with over 260 Ladies the phone is always ringing. I feel that your situation should never have scaled up to where you were so unhappy. Thanks for your input.

I joined curves at Greensborough/Watsonia a year ago (I am 39 and needed to lose 10 kg), went along for 2 months most days and felt uncomfortable but thought it would pass. The 3rd month staff had attitude, were rude, patronising and failed to recognise queries, and the value to using other means of exercise within a regime (ie. going for a run).
It was like a parody of some sort of clicky hens group. Tank goodness the contract and payment for the worst product ever is over!!!!!
Do not join if you have any pride

I rang to cancel my membership and after some run-around, was able to request this via email. I took the time to write a long email which expressed my dissatisfaction with my experience. I requested a reply email of acknowledgment. Two follow-up emails from my later and I got a one-liner saying they would reply when they received my tags. Once my tags were received, I got another one-liner confirming my account would become inactive. At no point did ANYONE take the time to discuss my concerns with me or to apologise for what I had experienced - reaffirming my decision that cancelling membership was the right call. Curves (Coburg) claims to be a 'community of women' where people support and care and I experienced nothing of the kind.