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The perfect last minute delivery
Literally the only place I order deliveries from. I'm that one friend that forgets their friend's birthdays and Dessert Boxes always seem to save the day. I made a same day delivery order this morning and literally an hour later realised I had sent it to the wrong address (forgetful + dumb, WHAT A COMBO). Stella the legend fixed it up for me immediately and now I'm writing this review because she's the best. The whole team ALWAYS fix my mistakes every single time :) absolute legends
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Amazing service
The service here was hands down amazing! Although i was painful with my requests the team member "Stella" that assisted me went above and beyond to make things happen. The process was so easy because the team member was sooo helpful! this will make me shop here again regularly!
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LilyGreater Melbourne (Outer), VIC
Amazing customer service!
Ladies in the office were amazing and more than happy to help. Their products look amazing and I can’t wait to see my friends reaction when she receives her box! May just have to place an order for myself..
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WOW WOW WOW!
Amazing customer service! I was able to ring up and order a same day delivery which made my life so much easier ! D.B are amazing! Couldn’t recommend them enough. I Will 100% be using them to send gifts or even if I can’t be bothered to make a dessert for when I have guests over haha
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Legendary Service
I wanted to order a dessert box same day for a friends birthday. 3 hours later and it's already delivered! So well presented. Customer service experience was helpful, efficient and just over all amazing!
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Desserts delivered? Yes please!
Ordered the Lil D box for my daughters 8th birthday two years ago and just received the same order for her 10th birthday after she requested it again. They’ve improved on quality and service but were already top of the dessert delivery ranks!
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RaeSouth East Queensland, QLD
Perfect gift for any occasion!
I bought the little D box for my hubby last week and had it delivered to his work. He loved it and said it was the best donuts ever ! Will def be ordering again x these desert boxes are such a great idea!
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NadiaGreater Melbourne (Metropolitan), VIC
Donuts and nutella yes please
Amazing group of ladies that were more then happy to help. Will definitely be orderubf again. Bring the donuts to Melbourne PLEASE can't wait for more occasions to order more.
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Eve L.
- 3 reviews
Lack of basic respect. pathetic pathetic pathetic
I watched Dessert Boxes Instagram stories the day before I was having my box delivered to my partner and I was so appauled by the way that the owner (I think) "[Name Removed]" ranted on and on about how much she "couldn't care less" about her customers and customer service saying things like "if you email me and tell me your box needs to be delivered before 3pm I don't want to hear it, my phone will be on aeroplane mode all day etc.. etc.."
There is a way to go about certain things, happy to respect your little rules but how dare a company own...Read more
er be so disgusting and degrading about her own customers "oh hunny I have over 4k orders to full-fill I can't be bothered for your request" absolutely pathetic! People like this shouldn't be in business let alone be proudly posting that on their social media. I wanted to cancel my order with them because of it, but it was too late, I know I'll absolutely never buy from them again. Also, side note.. the donut and brownie that were in the dessert box had been in the car from 9am until 4:55pm when it was dropped off to my partner, who said they were so hot, foul and stale from sitting in the car the whole day he couldn't actually eat it. Waste of money, he was on his way out the door when they were dropped off too, basically dinner time lol. Pathetic, pathetic, pathetic.5 comments
Hahaha “1.2 million followers” does anyone actually care? Focus on showing some respect for your customers and learn how to run a business.
Just to be clear, I’m not an online bully.... Read more
I’m a previous customer who was, and still is appalled by the service from Dessert Boxes. I purely wanted to share my horrific experience to others so they might stop themselves from ordering from DB, and avoid making the same mistake I did. Clearly can’t hack criticism very well either. Bye bobby enjoy your spag bol xxBobby B.Dessert Boxes
I would confidently assume that 1.2 million people care. Do you get how the whole Instagram follower system works? or did you miss that because you were busy bullying little sweet grandma run business... Read more
es? Hmmm spag bol was meh. I'm going to try a new recipe tonight. I was thinking of writing a review on the company but then thought.... no, wait, let me act like a mature adult and contact them first and try rectify it as they are most likely reasonable humans who realise mistakes happen, and how will they know if I don't tell them, rather than publicly berating them.Similar opinion? Write a review on ieatwords.com.au!
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Perfect Treat!
I ordered the Lil D box and a balloon for my husbands birthday! The delivery was smooth, with great communication about the location of the driver and the donuts were delicious!
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PbeeSydney, NSW
Best Nutella donuts
The best Nutella donuts we had are from Dessert boxes, so fresh and yummy ! We look for any excuse to get desserts delivered from them. They’re the best last minute gifts with easy checkout and shipping on time. Totally recommend!! You’ll love them too
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Brittny B.
- 3 reviews
Great service
Polite, efficient, same day delivery and easy payment options.
I was already a repeat customer, this just solidified my loyalty!
Absolutely over the moon, raving to my friends and family!
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- Verified customer
Very impressed!
The presentation of the gift was great. The communication and service was efficient and informative. The freshness and quality of the cookie was impressive. The shipping tracking was easy and accurate. Really good experience and will use them again.
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Brilliant best gift ever!
They will go above and beyond to help and will produce an awesome dessert box!
Thoroughly recommend!!
Will continue to use this company for gifts in the future! Everyone loves your boxes
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AshleighSydney, NSW
Best last minute gift idea.
If you forget a special occasion, Dessert boxes has you covered! They have a wide selection to choose from. You can leave a small message to the person/s no matter how nasty it is, they don't judge! And if money is a problem, I always use afterpay.
I have people ask me about desert boxes because their merchandise is always fresh and delicious.
Thank you desert box for saving my butt each time!
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Kat KubackiSydney, NSW
The Best
Delicious, quickly delivered, quick responses to enquiries. All round sick crap 10/10 couldn’t be happier with the deserts and service. These guys go above and beyond for their customers . Thanks again
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Avasworld11Sydney, NSW
- 2 reviews
- Verified customer
Absolutely loved this gift.
Absolutely loved the gift that I ordered for my dad for Valentine's Day he's a fan of brownies and said that this was one of the best he's ever had. The Sherpa mail was so fast. And the team was very fast with processing my order super impressed and can't wait to order again.
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Favourite go to!
Absolutely love Dessert boxes! They have something for every occasion need to propose buy her a box need to send someone a BBC DESSERT BOX!! They are a one stop shop delivered.
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They are perfect best business since day one!
The best business I have ever come across since day one, most nicest Most funniest people on social media... there donuts are amazing, there service is unreal and the workers are helpful, funny and just really awesome! #dessertboxesforlife
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Best place!
Great gift ideas and the donuts taste amazing. The online team are so entertaining and funny Great customer service. I will definitely be using them in the future. Awesome job :)
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Bobby B.Dessert Boxes
Hey Eve, Bobby the Customer Service Legend here.
Stella is actually a paid influencer from Sweden. She has over 1.2 million followers after her appearance on Sweden’s Dancing with The Stars. Irreleva... Read more
nt (kinda like your complaint) but I thought you should know.