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Devanti 65" Inch Smart TV 4K UHD HDR LED LCD Slim Thin
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KylieLaunceston, TAS
Screencast doesn’t seem too work on my 55 inch devanti tv. Does it even work? No Stan app
I can’t work out how to work screencast app on my devanti 55 inch smart tv? Does it even work??? Dissapointed Stan doesn’t have an app on it. Didn’t really meet my expectations
Purchased in January 2021 at Simple deals for A$630.00.
4 comments
Could you please let me know how I get screencast working?
Velerie H.Devanti
Hi Kylie,
I'm waiting on a confirmation from our Purchase Team as it seems not right that you could not locate the Screencast function on the unit.... Read more
Thank you for your patience. I'll let you know once I receive a reply. Thank you. Regards, Velerie - Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
diiSouthwest, VIC
- 3 reviews
Really happy with my 65" Devanti TV - purchased 6mths ago.
I found it easy to set up & operate & the picture quality is much better than i ever expected for a relatively cheap TV. I love the way it looks in my living room too. The only thing i would have liked to see would be a 'sleep' button on the remote rather than have to go thru the menu settings to get to it. Bloody good TV for it's low price. In fact i'm looking to buy another Devanti smart TV to replace my old bedroom TV as well. Hopefully i'll find a good price during the boxing day sales ;)
Purchased in July 2021 for A$1,049.00.
3 comments
Velerie H.Devanti
Hi Dii,
Thank you for your 5-star review. So pleased to know that it's doing a wonderful job for you. Thank you for the feedback on the remote control as well. ... Read more
We hope you'll enjoy the TV with lots of shows on. Please do let me know if you have any questions. Thank you. Regards, Velerie - Devanti TeamHi there :) I would be curious as to if the remote will work with other devanti TV's as well? I ask as the remote with my old TV broke years ago & i was never able to find a 'genuine' replacement & un... Read more
iversal remotes didn't work with it :( I plan on buying another devanti (pic of it shows the same remote) & hoping they will work on both TV's?? Alternately, am i able to buy a spare genuine devanti remote?Velerie H.Devanti
Hi Dii,
Regarding of the remote whether it will work for other Devanti TV's, we will need to ask our Purchase team to confirm. ... Read more
Alternately, you can message the Customer Support from the website that you bought the TV from. They will be able to assist you with the enquiry and also process a purchase request for the remote control if need to. Merry Christmas to you! Thank you. Regards, Velerie - Devanti TeamSimilar opinion? Write a review on ieatwords.com.au!
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4.0(73)TrattyBrassall
- 4 reviews
Devanti 55 tv Youtube unavailable
Youtube was working fine but they were sending us a warning that that version of youtube would no longer be available. As soon as it was no longer available tbe best we could do was get youtube.com there is no facility to input text, not through the remote control, keyboard or mouse as a smart tv it is pretty dumb, an older tv we have works without any intervention, I have spent many hours trying to get this to work, I am giving up and buying a new name brand tv.
Purchased for A$500.00.
3 comments
Devanti was asisting us with no joy, I'm sure they would have got us there in the end, but we switched it on one day and an update came in over the internet and you tube was fixed.
As smart tv's go do... Read more
Velerie H.Devanti
Hi John,
Thank you for your patience on getting the Youtube app fixed. It has been an unexpected issue that occurred in this batch of TV units. As we have no control on the Youtube app update, we hav... Read more
e been accommodating customers that has this issue and offered refunds if preferred to.Thank you Velerie
Similar opinion? Write a review on ieatwords.com.au!
Find out how Devanti 65" Inch Smart TV 4K UHD HDR LED LCD Slim Thin compares to other 4K Ultra HD TVs
Know better, choose better.
Betty N.Murrumbidgee Region, NSW
Betty
I am very dessapointed i buy this 1 week ago i pay $669 i have problem to conect the internet the picture is very poor quality I just want my refund
Purchased in December 2021 for A$669.00.
1 comment
Velerie H.Devanti
Hi Betty,
I'm sorry to hear that you're not happy with our TV unit. ... Read more
Can I please confirm which website did you purchase it from? I can direct you to their Customer Support to request for a refund/ replacement if you prefer. Thank you. Regards, Velerie - Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
KevinCentral Highlands and Goldfields, VIC
- Verified purchase
I really wanted to love it
I really wanted to love this t.v. but it is absolutely useless for me. It's picture quality isn't what it should be and it's very difficult to use. It doesn't do anything I need it to. I even had 2 different electricians here and they couldn't get it to work. I just wasted my money. I hate writing this review but it is what it is.
Purchased in November 2021 at Catch for A$737.10.
14 comments
Velerie H.Devanti
Hi Kevin,
I'm sorry to hear that the TV is not working so well for you. ... Read more
There's an issue with YouTube app from what we encountered recently and we've been providing solutions to customers to resolve it. I'm not sure if this is the issue that is causing the TV to be not working for you at the moment. If you have not lodge a ticket to our Customer Support, please do so from your Catch app. Our Customer Support will be able to assist you from there. Please do let me know if you have any questions during the process. Thank you. Have a nice day. Regards, Velerie - Devanti TeamI'm sorry but that's only 1 of a lot of issues.Im not a young person who is technology savvy but I do know enough that I should be able to operate this t.v. as I've operated many before and 2 electric... Read more
ians also couldn't get it to work.This whole experience is becoming way to much for me.Im at the point of throwing it out and buying a new one but that will take me a few months as I'm on a disability pension.Velerie H.Devanti
Hi Kevin,
I'm sorry that it has caused so much hassles for you where it should be just plug and play and access to input that you're after.... Read more
We do offer refund or replacement for units that are not working or not up to standard. May I know if you have submitted a ticket to Catch? If you have, I can check the status for you. Customer support team usually will need some photos / videos for some evidence support. And they will process it as replacement or refund as per your request. Please do take some on hand to send through. I'll do my best to assist you. Please do let me know if you have any question during the process. I hope you'll be able to enjoy your TV regardless it's not a Devanti TV. Thank you. Regards, Velerie - Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
Unable to connect to Internet easily.
I have been unable to connect to WiFi with my Devanti 65". Have followed instructions but not much luck trying to Google answers ;(
Thank you for replying. I found that the problem was that I was trying to use the auto function but had to use manual for some reason. However now after an update I was able to use the auto function.
Very pleased with the television thank you. Good colour, sound, Netflix and You Tube.
Purchased in November 2021 at Klicka for A$775.00.
1 comment
Velerie H.Devanti
Hi Jennifer,
Thank you for your genuine feedback on using the TV.... Read more
I am sorry that our manual did not state this solution for internet connectivity troubleshooting. We'll be mindful about this and may include this in the manual for future batches. I'm glad that everything is sorted out at the end for you. If you do have other questions regarding of the TV operation, please do not hesitate to let me know. Have a nice day. :) Regards, Velerie - Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
lawrence c.Metropolitan Adelaide, SA
Not as advertised
We bought this Devanti tv from eBay a few days ago, primarily to watch YouTube and Screencast, we don't have Netflix so we cannot comment. In the advert, the tv was supposed to have one touch apps and showed a remote with the YouTube app symbol. When we set up the unit we found that the only app that would function was the weather. When we clicked the YouTube symbol it said that the YouTube app was no longer available on this device. In addition it was impossible to log on to YouTube, Facebook and Twitter because of limitations in the contr...Read more
oller. Screencast would not connect. We spent a lot of time trying everything to make it work. We immediately put in a request for a refund and are still awaiting the outcome from eBay. We are not young people or technically minded and we have been put to a lot of trouble and stress about what should have been a simple purchase and set up. A tv should do what is advertised, straight out of the box and manufacturers and suppliers should ensure that this is the case. How can Devanti keep selling a product when they know there are problems with it? In addition to the software problems above, the picture is not very good, kind of shimmery. Our older Teac has a far clearer picture through the same connections. We are just writing this review to warn anyone who is considering purchasing this product. Lawrence and Kathleen Cornfield
Purchased in October 2021 at Ebay for A$865.00.
3 comments
Velerie H.Devanti
Hi Lawrence and Kathleen,
Thank you for your sincere feedback and experience from using the unit. I have looked into the ticket that you have lodged. I understand that the Youtube App have been an is... Read more
sue from the start that have caused the remote to not have keyboard to input any details.Hello Valerie H.
Thank you for your quick response to our negative review. It is a positive step in the right direction of good customer service.... Read more
After realising that we were not to be mollified with promises of upgraded software, the company we dealt with through ebay were quick to process a refund, although they required photographic evidence of the fault. That caused us some stress as the tv was already packed up ready to be returned and we had to unpack it to take photos. If we may, could we suggest that if possible, you contact any customers that might have these problems and rectify them free of charge. This would be a proactive move in repairing damage to the Devanti name. As for ourselves, it might be understandable that we will be hesitant to purchase another Devanti product in the future, especially a TV. The whole experience was one which we could have done without and although we are getting a refund for the product we suffered a lot of uncertainty and stress with the whole transaction. Regards, Lawrence and Kathleen CornfieldVelerie H.Devanti
Hi Lawrence and Kathleen,
Thank you for your suggestions! We'll definitely have a look into and improve on this aspect to make sure our customers have a smoother and pleasant experience with our products.... Read more
I'll bring it up to our Customer Support Team to see how we can rectify this issue with our customers. We are very sorry for the stress and frustrations that have brought into this with our product this time. We do have other Devanti product range if you do like to have a look in the future. Thank you for your patience once again. Have a nice day. Regards, Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
Replacement Remote unavailable
I cannot find an retailer to replace a lost remote control.
I also can not update my apps.
The sound quality is not great, the picture quality is acceptable but not incredible.
8 comments
Velerie H.Devanti
Hi Benjamin,
Thank you for writing to us about the issues you're having. The remote control is not available in any retail or online for sale but we can help you out after knowing the details. ... Read more
We have recently received enquiries about YouTube update. Our customer support will be able to assist you on this. May I please know which platform did you purchase it from? I'll be able to direct you to the right customer service department from there. Thank you. Regards, Devanti Team.Hi There,
It was purchased on Catch.com.au.
... Read more
Velerie H.Devanti
Hi Ben,
Please go into your Catch account, click into the order history, and submit a request to Catch Customer Service. We'll be able to look into your details right away, obtain necessary informat... Read more
ion from you and arrange a purchase of the remote for you.Similar opinion? Write a review on ieatwords.com.au!
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4.3(29)EmlaSouth East Queensland, QLD
Disappointed with the Devanti 65" Smart TV
Hello,
We have purchased our 65" Smart TV, there are many issues with this product, many already reviewed by other purchasers. We are not satisfied with its operating system or the so called apps.
I would like to know how to update my my apps particularly YouTube and be able to actually be able to access it. A big problem is that it requires one to 'type in' of my account details and password to log in, but surprise.... there is no option to type, no keyboard or no microphone or voice activated keyboard.
As well as picture and sound quality (wh...Read more
Purchased in June 2021 for A$1,000.00.
1 comment
Velerie H.Devanti
Hi Emla,
Thank you for letting us know your concern. We have received couple of complaints about Youtube version became unavailable lately and became inconvenient to operate it from the unit.... Read more
We have contacted our supplier regarding of the issue and obtained a solution. Our customer support team has been notified about the issue. As it involves a file to download, please email us at [email protected] for the required file. Our customer support team will assist you from there. Regarding of the channel racing issue, please let our customer support know and they will be able to help you too. Sorry for the inconveniences caused. Please let us know if you have any more questions. We'll respond to you on Monday. Have a nice day. Thank you. Regards, Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Devanti 65" Inch Smart TV 4K UHD HDR LED LCD Slim Thin compares to other 4K Ultra HD TVs
Know better, choose better.
Groot VoëlGreater Melbourne (Metropolitan), VIC
Can’t update my apps
Don’t buy this product. You can’t screencast, or search the web. At the moment I can’t even use the YouTube app because I can’t update it.
The colours are not right and I can’t find a help centre to help me...
Purchased in June 2021 at eBay for A$850.00.
5 comments
Velerie H.Devanti
Hi Groot Voël,
Sorry to hear that you're having an issue with our TV.... Read more
Can I please know which platform did you bought it from? Thank you. Regards, Devanti Team.Thanks for your reply,
I bought it off eBay
Velerie H.Devanti
Hi Groot Voël,
Thank you for getting back to me.... Read more
We would like to fix the issues you're encountering or arrange a replacement unit for you if the troubleshooting guide didn't work. Can you please log into your eBay account, look for the transaction, press Contact Seller to send us a message regarding of the issue that you are having with the TV? That way, our Customer Support team can locate your order and details right away without wasting time on confirming your transaction details and get right into the issues you have currently. Thank you for your patience. We hope you'll enjoy the TV once it's up and functioning well. Have a nice day. :) Regards, Devanti Team.Similar opinion? Write a review on ieatwords.com.au!
Chelseah1Greater Melbourne (Outer), VIC
- 6 reviews
- Verified purchase
1xDEVANTI 55 Inch Smart TV 4K UHD HDR LED LCD Slim Thin LG Screen Netflix Television
*Updated- Catch/daily plaza organized and picked up the T.V a week later and processed full refund within a few days. Customer service was acceptable. A bit of time wasted but happy with the outcome.
The Devanti 55inch tv I purchased is not what was expected for what is advertised in the title. For all the features it states, the screen quality in reality does not reflect at all, 4k is advertised but definitely let down (slightly hazy, not great quality and sometimes lags. (Not the internet connection as all other t.vs in the house have never...Read more
had a problem) After connecting to youtube, we played a few video clips and the t.v kept adjusting the volume, turning itself up and down (I turned off the automatic adjust in settings) but it keeps happening even though the t.v stays around 15-25 volume. I also recently screencasted, and the picture on screen was lagging and glitching. The device it was playing on was working flawlessly. I have also hadto reconnect to the internet more than once after the initial setup. Im not sure if it is a faulty unit or if the general quality just does'nt reflect what is advertised.Purchased in August 2021 at Daily Plaza- Catch marketplace for A$579.00.
7 comments
Velerie H.Devanti
Hi Chelseah1.
Sorry to hear that our TV has not worked well after received. We take these quality issues in a serious way and make sure they don't happen in the future.... Read more
As this issue hardly happened on this product, we strongly believed that the product might be damaged as a result of mishandling during transit this time. I see that you bought it from Catch - can you please lodge a ticket in Catch portal? Our customer service team will process the case and obtain the photos/ videos and details needed. We hope you would give it another try by getting a replacement. Otherwise, we are happy to process a refund for you. Hope you have a good day! Regards, Devanti Team.Hi Velerie
Thanks for the reply.
The ticket has been lodged through catch, customer service are proving to be a little hard to deal with. Have sent some videos/evidence but they have asked me to hook ... Read more
Velerie H.Devanti
Hi Chelseah1,
By the sound of it, it's not possible for you to perform these troubleshooting. We were hoping that certain action might fix the issue you have. Since there is a case opened for it, our... Read more
customer support will help you process the refund or a replacement if you would like to try another unit.Similar opinion? Write a review on ieatwords.com.au!
LovetoshopSouth East Queensland, QLD
- 6 reviews
- Verified purchase
Terrible
The picture quality of this tv is extremely poor. If it sold for around $500 it might be an option. It is overpriced and nowhere delivers on its advertised capabilities. My experience tells me to save my money and buy a known brand instead of a knock off brand.
4 comments
Velerie H.Devanti
Hi Lovetoshop,
I'm sorry that you've encountered a bad experience with our TV. We haven't receive any feedback regarding of poor picture quality. If the picture quality is not good enough, the TV might be faulty in production or during transit. ... Read more
Could you please email us on [email protected] with order number and name for a follow up? Have a nice day. Regards, Devanti Team.Hello Devanti
Thank you for your comment. ... Read more
I purchased this tv via catch, daily plaza. I have reported the complaint to them and have requested a refund. I am awaiting a reply and have since purchased a new tv. I supplied photos of the picture quality to them. I also purchased new antenna and coaxial cables to see if this would help, it didn’t. I also connected via internet and via tv box. Neither of these improved picture quality. Regards LovetoshopVelerie H.Devanti
Hi Lovetopshop,
Sorry for the hassles that you went through after purchasing the TV. It's unfortunate that our TV did not work and has let you down this time. We believe it's one of the faulty unit t... Read more
hat hardly happen and Catch will process your refund as soon as possible.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rachel C.asked
Hello, I’ve just purchased a 50” . Can I connect my Foxtel to the TV?
3 answers
How do i update the software?
Sharon T.Devanti
Hi Rachel,
Thank you for checking with us!
I am sorry to tell you that our TV cannot download APPs at the moment, hence, Foxtel cannot be connected to the TV. We have reflected this to our supplier and we are working on it to improve our models!
However, if you can use Foxtel on your computer, you can connect your computer to the TV with a HDMI cable so that you can watch Foxtel on your TV this way.
Feel free to contact us again if you have further enquiries!
Regards,
Sharon- Devanti Team
Sharon T.Devanti
Hi Andrew,
Thank you for your question!
We could send you the download link with the steps guiding you on how to update the software.
Do you mind providing us with your email address so that our Customer Service Team could send you the instructions?
Looking forward to hearing from you!
Regards,
Sharon- Devanti Team
Mitchasked
Just got my 65” delivered and plugged it in and it has no power at all not even a stand bye light, I’ve plugged in other things to the same power outlet and they work fine what’s the go
1 answer
Sherlyne S.Devanti
Hi Mitch,
Thank you for reaching out to us! Congrats on getting a brand new 65’’ TV!
The standby light will only light up when the TV is connected to a power source and when turned on with the remote control. Would you be able to switch on the power of the TV with the remote control? Please check for any loose cables connecting the TV to the power outlets too.
We hope that you’ll enjoy spending time with our TV and may it provide you with lots of entertainment!
Please do let us know if you require further assistance. Thank you.
Regards,
Sherlyne - Devanti Team
Edel K.asked
Hi,
I live in Sydney - eastern Suburbs I still can't access an channels I've set the input source to DTV and ATV and see nothing. Can you advise?
Thanks,
1 answer
Sherlyne S.Devanti
Hi Edel,
Thank you for reaching out to us! I’m sorry to hear that you are unable to assess the TV channels.
To assess local broadcast stations’ channels, it is required to install an antenna for the TV. Please also ensure that the TV is able to receive the antenna’s signal.
For navigation of channels, please key in the channel number, followed by the enter button to select the channel.
Please let me know if this is able to solve the issue for you. Otherwise, I’m able to direct you to the next required steps.
Thank you.
Regards,
Sherlyne - Devanti Team
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4.0(61)
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Velerie H.Devanti
Hi Kylie,
Our TV does have screencast app on it. Can I please know which website did you purchased it from? ... Read more
I'm sorry that you were expecting the Stan App in our TV. As our TVs are installed with Linux operating system, therefore it can only installed with Netflix. Please do let me know if you need any more assistance. Thank you. Regards, Velerie - Devanti Team.