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Dimplex Eco OFRC15 Range Questions & Answers
OFRC15TIB, OFRC15TFNB, OFRC15TIW, OFRC15TFNW4 questions from our users
_mysharonaasked
I have this heater but haven’t used it since last winter. The power light is on. The timer is set to manual, but it won’t heat. I don’t feel safe keeping it on while I’m not here but it has been for the last 48 hours with no change. Does it just need more time plugged in?
3 answers
The power light is on and the timer is Manual On sounds good to go.. Is the red light on top of the On/Off switch is on or not? and have you checked the round rotation on top of the red light is turned to the max.? The round rotation is to adjust the temperature and it can auto stop when the temperature is reached to the adjusted level. Hope this helps!
GLEN D.Dimplex
Hello mysharona. Thank you for your query. If the heater has not been in use for some time, you may find that the cause of the issue, rather than being a faulty unit, may just be a flat resistor. Please charge the resistor/ timer batteries by leaving your product plugged into an active mains power supply for approximately 72 hours prior to turning on the appliance. This will ensure that the resistor is charged to capacity and should enable the unit to produce heat.
Should you find that even after allowing time to charge the unit is still not functional (assuming that the digital display shows that the unit is set to MANUAL mode), if your product is still within the manufacturer’s warranty period, please return your unit to your place of purchase along with your proof of purchase to receive a replacement of the current equivalent.
hello mysharona,
did u fix your problem? If not, I must add that I always have problems starting up my dimplex - but there is nothing wrong with it. It is just that you must use the correct combination of controls - I always get it wrong. Check your manual. I have mine going and I am not going to change the controls at all, just unplug it when it is not needed. I wish Dimplex had made the heater conrols easier to operate
Terriasked
Hello what do the Eco 2400w column heaters use for furl to heat? What is drytech also? Do you know if this heater omits CO? Also how safe are they fire wise etc?
Thanks
1 answer
Hi I have one of these and it's a pyrotanic element, sort of like a stove element inside (you can't see the element). It works well, but makes a sort of rattle noise when it switches on, and the element expands with heat, during the night - a sound you get used to after a while. My black eco one has slots punched in the metal work which are dust catchers, and very tempting for little children who like to post things in holes! I also have several oil filled Dimplex column heaters, of various sizes, which are much better - no noise, extremely safe. We leave ours on, on low heat, all night to keep the bedroom air from becoming too cold. Personally, I prefer the oil-filled column heaters. None of these heaters (eco or oil-filled column) emit fumes. I can't vouch for the safety fire-wise of any other brands. The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. We took it to a Dimplex repairer who refilled the oil. No trouble since, and that was about 20 years ago.
Karenasked
Hi I just purchased the heater but it's not turning on. Any suggestions?
4 answers
Argh really?! Like not turning on at all or the timer isn't working?
Candice C.Dimplex
Hi Karen
You may find that the cause of the issue, rather than being a faulty unit, is just be a flat resistor.
Please charge the resistor/ timer batteries by leaving your product plugged into an active mains power supply for approximately 72 hours prior to turning on the appliance. This will ensure that the resistor is charged to capacity and should enable the unit to produce heat.
Thanks, will try but it had no power at all, no light no nothing but the timer panel was working that's it, thanks.
Hannaasked
I completely agree on the ridiculously bright blue light! We've tried to cover it but even so it's way too bright. Is there any way of turning it off?
3 answers
Candice C.Dimplex
Thank you for your query Hanna.
Unfortunately, the LED display cannot be adjusted.
Should you find that this makes the product not suitable for the purpose for which you intended it, assuming your heater is still within the warranty period, please simply return the unit to your place of purchase for a replacement.
I taped over it!! Soooo bright!!! Such a good heater but definitely a down fall! Easy fix though I guess!
Cover with red cellophane, then you can still read it but the light won't upset your body clock (the red en of the spectrum isn't disturbing).
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