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Dimplex Eco OFRC15TIB Questions & Answers
1 question from our users
_mysharonaasked
I have this heater but haven’t used it since last winter. The power light is on. The timer is set to manual, but it won’t heat. I don’t feel safe keeping it on while I’m not here but it has been for the last 48 hours with no change. Does it just need more time plugged in?
3 answers
The power light is on and the timer is Manual On sounds good to go.. Is the red light on top of the On/Off switch is on or not? and have you checked the round rotation on top of the red light is turned to the max.? The round rotation is to adjust the temperature and it can auto stop when the temperature is reached to the adjusted level. Hope this helps!
GLEN D.Dimplex
Hello mysharona. Thank you for your query. If the heater has not been in use for some time, you may find that the cause of the issue, rather than being a faulty unit, may just be a flat resistor. Please charge the resistor/ timer batteries by leaving your product plugged into an active mains power supply for approximately 72 hours prior to turning on the appliance. This will ensure that the resistor is charged to capacity and should enable the unit to produce heat.
Should you find that even after allowing time to charge the unit is still not functional (assuming that the digital display shows that the unit is set to MANUAL mode), if your product is still within the manufacturer’s warranty period, please return your unit to your place of purchase along with your proof of purchase to receive a replacement of the current equivalent.
hello mysharona,
did u fix your problem? If not, I must add that I always have problems starting up my dimplex - but there is nothing wrong with it. It is just that you must use the correct combination of controls - I always get it wrong. Check your manual. I have mine going and I am not going to change the controls at all, just unplug it when it is not needed. I wish Dimplex had made the heater conrols easier to operate
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