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Dulux Ceiling White
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Just ruined my ceiling
I purchased this product to freshen up my less than 7 year old ceilings as I was updating the wall colour. The finish, streaking is awful. I didn't want to keep going but it was too late. I wish I read these reviews first.
Purchased in January 2022 at Bunnings Warehouse for $150.
Revised formula - dreadful finish - read on
Dulux - while admirable you are trying to save the planet - 1 paint can at a time, it's deplorable that people are forking out hundreds of dollars on this product without understanding your revised / low VOC formula is not quite as easy to apply as your old(er) ceiling paints and if not applied properly will result in ( from your website ) - uneven sheen, glossy peaks & flat troughs, patchiness, lapping or just an uneven “dry looking” appearance.
Folks - the long and the short of it - assuming you have some level of basic painting skill an...
Read mored have been following the application for flat ceiling paint, is this product, while better for the environment goes on the ceiling and dries almost immediately - meaning that your average painter who does this every few years will lose the wet edge and ends up with lap marks, flashing and dark / light reflections. Used this paint about 6 years ago - went on mint. Bought new to refresh a couple of rooms. Dreadful finish when dry. Lap marks and different reflections when the light hit it. Thinking it was my technique i then applied a 2nd, 3rd and 4th coat trying different directions, different speed, different thickness and different laying off. Same poor finish when dry. Did some reading, went out and bought dulux ceiling professional - finished one coat and hey presto - ceiling looks mint again. The difference - it's not a low VOC product. Then did some more digging and deep within Dulux NZ website there are some helpful hints as to the issues you are going to see if 1) you use their low VOC paint, 2) Use the wrong type of roller and 3) don't modify your method of application as basically the paint dries really really really quickly. Link follows - https://www.dulux.co.nz/applicator/technical-advice/application/low-voc-paints
Purchased in December 2021 for $119.
Hi Ged, Thank you for taking the time to leave feedback on our Dulux Ceiling paint. We are sorry to hear that your experience with our product hasn't been so positive. I would encourage you to please ...
Read morecontact our Help & Advice team on 13 25 25 (Option 2), and quote your ticket number 533550, or you can private message us with your details to [email protected], quote your ticket number in the subject line, and send us your phone number and we will call you as soon as possible. The Dulux Team.- 4 reviews
- 2 likes
So disappointed and dissatisfied
Applied 2 generous coats of Dulux Ceiling White and was very disappointed with the finish. I have it a third coat and still it was patchy! Showing up flaws that I did not see previously! I chose Dulux thinking it was the BEST paint and premium quality to buy! Unfortunately I was wrong and wish I had read these reviews before wasting my money and an entire week of my time! Ii put a lot of a lot of effort into the prep work before painting and used an expensive roller! I don’t have the time or mental health to go through this and dulux really need to lift their game!
Purchased in August 2021 at Bunnings Warehouse.
Hi David, we are sorry to hear of your experience using the Dulux Ceiling Paint. There are many factors that may result in the finish being patchy and we would like to understand more about the issue ...
Read moreyou've encountered. Please can you call us on 13 25 25 (option 2) quote ticket number 478742 - The Dulux Team.I have contacted Dulux and filed a complaint and waiting for a response! Look at all the reviews and stop making excuses for this terrible low quality product that does not do what it says! This is th...
Read moree biggest scam ever! You not only sell this low quality product at a huge price but also think of all the time consumers put into prepping then painting and the huge cost! Please stop making excuses and take this product off the market! Step up Dulux! Read the reviews! I wish I had previously!- 2 reviews
- 1 like
DO NOT BUY THIS PAINT - $154.80 wasted
After 3 generous coats and 12 litres ( 4 litres x 3 ) of Dulux Ceiling white (Flat Finish with Hiding power - Mould shield) on a 60m2 living room ceiling, I have given up. Not too sure what the "hiding power" of the paint is supposed to hide? A better finished ceiling maybe?
The paint job looks patchy and crap (see images). I was very disappointed with the outcome, not to mention injury to my elbows and back.!
We now have to pay a professional painter to come in and correct the damage to our ceiling that Dulux ceiling white has done.
I used Wattyl solagard (exterior) and Wattyl ID (interior) and have not had a problem in over 10 yrs.
I thought I would try Dulux ceiling white (purchased from Bunnings), July/Aug 2021. BIG MISTAKE.
...
Purchased in July 2021 at Bunnings Warehouse Retail Stores.
Hi there, we are very sorry to hear of your experience using the Dulux Ceiling White product and we understand your frustration and we would like to help you with your issue. There are many factors th...
Read moreat may result in patchy application in most cases we find it could be the type of roller or application. So that we can get some more information and help you get the results you are after, please can you call us on 13 25 25 Option 2 and quote your Ticket Number, 477564. Our very knowledgeable Technical Team are waiting to assist you further. We look forward to hearing from you. The Dulux teamHi Siloni. Have you personally used the Dulux paint on your ceiling?
You do not understand my frustration. How will you help? Refund my $154.80 on a defective product?...
Read more I have been using Wattly products for over 10 yrs and have NEVER had an issue. Thank you for your insightful info on roller type. I used the recommended roller type and followed all instructions - cleaning the ceiling and light sanding prior too. 3 coats of your product, one would imagine would cover up any "application defects" - Not so... I already contacted your "Team" prior to this review, and the response i got - see my review! Your company should remove this defective product from the shelves.Hello Len,
Thank you for your response, can you please email [email protected], quote ticket number 477564 in the subject line, and send us your phone number and proof of purchase so we can investigate further. The Dulux Team.
Find out how Dulux Ceiling White compares to other Paints & Varnishes
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- 19 reviews
- 8 likes
Very poor coverage
Applied 2 generous coats of Dulux Ceiling White and was very disappointed with the finish. It dries patchy and 'yellowy' in many areas and shows up flaws that were not visible on the original paintwork. I put a lot of effort into the prep work before painting and thought I was using a premium quality paint, it's not cheap! I now have to paint the ceiling for the third time as I can't leave it as it is. I'll be using another brand for sure to rectify. A complete waste of my time, effort and hard-earned money.
Purchased in July 2021 at Bunnings Warehouse.
Hi Ivor
Thank you for taking the time to leave feedback on our Dulux Ceiling White Paint. We are so sorry to hear this has been your experience and we would like to help you achieve the results you ar...
Hi Kathy N.,
I've just returned from buying Haymes paint to rectify this and spoken extensively to a professional painter at the store who has given me some advice on repainting a third coat. I will n...
- Verified
Agree - Worst ceiling paint I have ever used!
Every review read here accurately describes situation we are experiencing … coverage is poor leaving a patchy and streaky appearance in different light conditions no matter how many coats are applied.
Purchased in December 2020 at Bunnings Warehouse for $130.
Hi Michael, thank you for taking the time to leave feedback on our Dulux Ceiling White paint. We are so sorry to hear that you are having some issues, and we would like to help. Please give our Help &...
Read more Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! – The Dulux Team.Don’t buy - Ceiling looks worse than before I started
Purchased 15L Dulux Ceiling White from Dulux trade shop to paint internal ceilings (hall, dining room, kitchen, living room). Patchy, yellow finish which was worse than 30 year old paint already there. See attached photos - this ceiling was just slightly off white before starting and this happened after an even layer of Dulux ceiling paint was applied!!!!!!! How can yellow patches appear which were not there before??? Second coat no better. Even areas where Dulux one-step prep primer (water based) was used first were no better.
This is the wor...
Purchased in June 2021 at Dulux Trade Centre for $240.
Hi there Dan.
We are very sorry to hear of your experience on your ceiling project using the Dulux Ceiling White product. We understand your frustration and we would like to help you with your issue. ...
Related Articles
Patchy
I have painted many ceiling in my life. I thought I purchased quality product but worse paint ever. So very patchy doesn't give good coverage at all. Never buy it again.
Purchased in April 2021 at Bunnings Warehouse for $189.
Hello David, Thank you for taking the time to leave feedback on our Dulux Ceiling paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & A...
Read moredvice team on 13 25 25 (Option 2), and quote your ticket number 439690, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.- 5 reviews
- 3 likes
- Verified
Cover Your Bases - Avoid This Paint
This is the worst ceiling white I have ever used. The finish is patchy and doesn't cover at all well - flashes! I ended up doing 3 coats because I thought we were doing something wrong. I used a quality nap roller etc. and followed the instructions. I use Dulux wall paint and love the finish. I have spoken to a painter who advises me that this product has caused many issues. I have wasted $103 and would not use it ever again! I regret buying it and wasted many hours painting when I should have read these reviews and bought a better paint!
Purchased in March 2021 at Bunnings Warehouse for $103.20.
I also contacted Dulux technical centre and they advised the problem was caused by the micro fibre nap roller. Bunnings bent over backwards to help me. They refunded all my money and gifted me new pa...
Read moreint etc. They couldn't have been more helpful. Dulux couldn't give a rip and did not respond to my follow-up email - poor form Dulux!Find out how Dulux Ceiling White compares to other Paints & Varnishes
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- Verified
Bad coverage, Dries to quick cant see what u painted
Celing just sucks up the paint, cant see where you painted, very hard to work with. Whish I read the reviews before I bought and trust this well known brand. I miss Plascon one coat :(
Purchased in February 2021 at Bunnings Warehouse for $180.
Thank you for taking the time to leave feedback on our Dulux Ceiling White paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advice t...
Read moreeam on 13 25 25 (Option 2), and quote your ticket number 409134, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.Difficult product to work with.
After 4 attempts, still had very bad lap marks.
Changed to slower drying dulux professional product with more voc, cooler and more humid early morning, increased to 15mm nap, minimum rolling, 100ml floetrol, very careful laying off in one direction only, cut in the day before, worked fast with 2 painters. Thicker coat with good wet edge maintained - ok result at last.
Purchased in January 2021.
Thank you for taking the time to leave feedback on our Dulux Ceiling White paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advice t...
Read moreeam on 13 25 25 (Option 2), and quote your ticket number 409123, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.Thanks for the (generic) reply. We already rang after the 3rd coat failed. We advice we got was not particularly helpful.
- 4 reviews
- 1 like
Horrible ceiling paint
Wish I had read these reviews before I purchased this paint. Patches and lines everywhere, even after 2-3 coats. It was the most expensive ceiling paint at Bunnings too. The issue is not just the money spent, but the time wasted painting something that will have to be painted over again.
Purchased in January 2021 at Bunnings Warehouse for $50.
Find out how Dulux Ceiling White compares to other Paints & Varnishes
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Dulux ceiling white is now rubbish.
Purchased from Bunnings Shepparton 1/1/21. Painted under veranda on 3/1/21.
It’s drips really bad.
It didn’t cover like it used to.
You can’t see easily where you are up to.
Taking cost out has left me, the customer, with junk paint. Wow, didn’t expect this from Dulux.
I’m going back to Bunnings today to buy the oppositions paint to get the job right.
Purchased in January 2021 at Bunnings Warehouse for $49.
Thank you for taking the time to leave feedback on our Dulux paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advice team on 13 25 2...
Read more5 (Option 2)or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.- 6 reviews
- 6 likes
Same problems as the other reviews here
I'm having the exact same issues as other reviews here. This paint is a nightmare to work with. It feels half dry when you apply it and it doesn't spread very easily. I ended up applying 3 coats because I thought I was doing something wrong. The ceiling ended up with uneven streaks and 'flashing' when the light hits at an angle. Very relieved to find out it's not just me.
Purchased in August 2020.
Hi Tim, Thank you for taking the time to leave feedback on our Dulux Ceiling paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & Advice...
Read more team on 13 25 25 (Option 2), and quote your ticket number 362890, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Customer Service Team.Same problem as others...
I came here looking to see if anyone else is having the same issues as i have just had with Dulux Ceiling Paint (the more expensive '1 coat' Kitchen and Bathroom product)... First time user of this product, long time renovator... This paint dries super fast on itself, and leaves shiny patches on brushed areas (eg Scotia), and an inconsistent finish on rolled areas, no matter how fast you work. After 2 coats, I've now swapped back to another brand for my 3rd coat with far superior results. Won't be using or recommending this product again. Would give it a zero if it was possible.
Purchased in September 2020 at Bunnings Warehouse for $85.
Thank you for taking the time to contact us with your query, Iain! We would love to help! Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! – The Dulux Team.
Questions & Answers
I am very frustrated as I have done three coats of paint on cornice and rolled ceiling with 2 coats of ceiling white, and there is still a colour difference between cornice and ceiling. I have always used Dulux paint but after this experience will consider another brand. I am totally dumbfounded at what has gone wrong.
Thank you for taking the time to contact us with your query, Franciska! We would love to help! Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! The Dulux Team.
Has the formula for a Dulux Ceiling White changed in the last few years? There is something terribly wrong with the coverage and covers ability, etc,
I have contacted a Dulux last year. Gave them photos and paint sample. They said the would be in touch mid January with the complaint. They haven’t responded. I wouldn’t recommend this paint
Thanks, Craig. It will be worth our while trying anyway. I hope they contact you!
Thank you for taking the time to contact us with your query, Jandi & Craig!
Jandi, please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions!...
Read more Craig, we apologise that you haven't heard back from us. We would recommend giving us a call, too, and quoting the ticket number you were given at the time you spoke to us. The Dulux TeamCeiling paint went on fine but when dry is very patchy. Cornices look patchy and terrible especially in the hallway, can see cutting in lines and brush marks. Ceiling also looks patchy. Have spent a lot of time painting the whole house for a terrible result. Was told Dulux was the best, maybe in the past but definitely not anymore.
Henry
Hi Henry, we are sorry to see that you’re not satisfied with the finish in your home, and we understand your frustration. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and...
Read more quote your ticket number 218367, or you can private message us with your details and we will call you as soon as possible. We look forward to hearing from you - The Dulux Team.Standard return answer from Dulux! I had the same issue and same answer. After contacting them they do not acknowledge the issue nor offer any help. Come on Dulux you have been a brand leader for year...
Read mores something must be wrong! I repainted with Solver/wattyl one coat and my home now looks brilliant. Just an FYI after painting with Dulux ceiling white I was covered with paint spots likened to painting with milk. Using Solver/wattyl didn't need safety glasses!Hi Morgan, please contact us via private message and provide us with your ticket number so we can look into this further for you, as we would love to regain your confidence in our wonderful brand and ...
Read moreproducts. Looking forward to receiving your private message. - The Dulux Team.Get an answer from our members and Dulux representatives
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Hi there
Read morere looking for. Please contact our Help & Advice team on 13 25 25 (Option 2), and quote your ticket number 540672, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – Regards, The Dulux Team.Thank you for taking the time to leave feedback on our Dulux Ceiling White Paint. We are so sorry to hear this has been your experience and we would like to help you achieve the results you a...