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Louie MalteserOxenford
- 2 reviews
Don't buy
Painted a two bedroom unit, after two coats I got a "fair" finish. Looked great going on but once dry it became patchy and still is in places. As far as "wash and wear" goes doesn't live up to the TV ads, most marks simply don't come off the finish looks more matte than low sheen which I was told is the finish I would get. The toilet required three coats because the light coming in from the window made the patchiness too noticeable, there are still some patches but I can sort of live with it. Took me four hours to paint a small toilet. In my opinion; a complete waste of time and money.
Purchased in April 2021 at Bunnings Warehouse for A$214.00.
1 comment
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Do not waste your time or money.
Painted 2x lounage
Toilet.
5 bedrooms.
Painted over a lighting grey colour.
We needed 4 coats. It looked good coverage wet but then it dried and looked terrible.
The house is 7 years old.
This paint had next to no coverage.
Like it was watered down.
...Read more
Purchased in December 2021 at Bunnings Warehouse for A$179.00.
1 comment
DuluxDulux
Hi Tracey
We are sorry to read you're disappointed with the coverage of Dulux Wash&Wear Low Sheen, we're here to help you if you can please contact our Help & Advice team on 132525 (option 2). Our ope... Read more
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GlaSouth East Queensland, QLD
- 2 reviews
works for me every time thanks dulux.
Bathroom two coats perfect, Have used dulux since I was a egg two coats cover anything except black of course which paint would? I have tried other leaders in paint will use nothing else but the best. Thanks dulux.
Purchased in June 2021.
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Mary LangPerth, WA
Shadows al over wall, tried different roller no joy!
Re painting grand piano half, in low sheen and wall have came out all streaks as they are very long walls, shadows everywhere, tried second coat with new roller just as bad, now thinking I should put Matt finish as will that be any better, or just Change to another paint company ?
Purchased in April 2021 at Bunnings Warehouse.
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JarrodGreater Melbourne (Outer), VIC
Poor quality product for the price
My wife picked Vivid White and having never used Dulux vivid white before I believed it would be a quality product given its price point.
I can easily say this is one of the worst quality paints and the coverage of surface area is extremely poor.
I have painted for many years and I would recommend many other paints before this one. Extremely disappointing!
Purchased in March 2021 at Bunnings Warehouse for A$214.00.
1 comment
DuluxDulux
Hi Jarrod
We're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice Team on 132525 option 2. Ou... Read more
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Tom W.
- 2 reviews
Good paint, forgiving and easy to apply
I have just completed painting the 3 bedrooms in my house with Dulux Wash & Wear Low Sheen (Tranquil retreat grey) and found it easy to apply with good coverage ( 2 coats per room ). Re coat time was short, painted 1st coat in the morning and re coated the same afternoon ( hot weather ), time will tell of the durability but so far happy with the result achieved. Not sure why so many other reviews are saying 4 - 5 coats are required for even coverage (possibly people are skimping on equipment / prep or got bad batches of paint)? I am not a pro painter but did not find the product difficult to use.
Purchased in December 2021 for A$91.90.
1 comment
James S.Dulux
Thank you for your feedback! It’s fantastic to hear that you have had a great experience with our product. Please feel free to contact us on 13 25 25 (Option 2) if you need any help or advice down the track The Dulux Team.
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Disgruntled PainterGippsland, VIC
- 2 reviews
Don't bother not worth the trouble
I have painted my house several times over the years with no trouble. Bought a new house with an average paint job so decided I would repaint. Never having used Dulux before I thought it was the best so purchased 10 litres of Wash & Wear Low Sheen. MISTAKE. My new house looks worse than before. After 5 coats on one wall and 4 on another the walls look poorly painted with shocking coverage and you see every mark. This paint is terrible. Throwing the rest away and going back to my previous brand. Never again Dulux spend more money on your paint and less on your advertising. It will prove beneficial in the long run. I don't much care about the $175 but I do care about my wasted days to have to start again.
Purchased in February 2021.
1 comment
DuluxGroup A.Dulux
Thank you for taking the time to leave feedback on our Dulux Wash and Wear Low Sheen paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help ... Read more
& Advice team on 13 25 25 (Option 2), and quote your ticket number 295189, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST The Dulux Team.Similar opinion? Write a review on ieatwords.com.au!
Tiffany D.Perth, WA
- 4 reviews
Horrible, time wasted, money wasted, don’t know what to do.
I bought the black theatre paint after having a positivity experience with another dulux wall paint but after just having painted my whole theatre a couple of weeks later there are horrible white marks all over the walls from the smallest of bumps, even a hand print will cause a irreparable mark. If you try and wipe off the marks then you create a bigger white swirl. I was recommended this paint at Bunnings and really wish they hadn’t. I will have to re purchase and repaint my entire theatre and study. Very unimpressed as I spent more to get the dulux brand over other black paints I fear would be done a better job. :’(
Purchased in November 2021 at Bunnings Warehouse.
1 comment
DuluxDulux
Hi Tiffany, we're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice Team on 132525 option 2. ... Read more
Our operating hours are from Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm AEST. Please quote your Ticket Number: 289358 The Dulux TeamSimilar opinion? Write a review on ieatwords.com.au!
Simon S.Perth, WA
- 3 reviews
- 1 like
Misleading advertisement and shocking customer service
I purchased the 'wash & wear' paint for repainting my entire 4x2 house - relying on the "wash & wear" promise because I have two young kids. According to the advertisement the paint is supposed to have 'exceptional washability", "superior stain resistance" and is "highly scuff proof".
Well, two years later, I tried to remove scuff marks and minor blemishes caused by my family touching the walls, leaning against the walls, splashes in the kitchen and the like. I tried damp clothes, magic eraser, everything - to no avail. - in short, the advert...Read more
isement is clearly misleading and the painted walls were neither 'stain resistant' or 'highly scuff proof' and when I tried to 'wash' the marks away, they are no exceptional washable.. But it continues: when I tried to repaint, Dulux had discontinued the 'matt' colour to 'low sheen' and could not offer me the 'old' (we are talking two years(!)) paint... The Dulux shop in Balcatta (WA) advised that it would not be visible which was ill advice - it was very much visible!! After this horrendous experience, I contacted Dulux who brashed me off. When I involved the consumer protection office in Perth, I finally got in contact with the general manager of Dulux in Sydney, [Name Removed]. [Name Removed] promised me over the phone Bunnings Vouchers over $400 to 'reimburse' me for (at least) the paint purchased at the Dulux shop due to the incorrect advice. While I was not really happy with it - I spent much more on the paint for the entire house and will need to incur even more expenses to repaint the house as I can NOT wash the scuff marks etc, I accepted it. To my shock I haven't heard anything from Dulux or [Name Removed] - after more than 6 months. So, the GENERAL MANAGER of Dulux simply brushed me off...Purchased for A$2,500.00.
2 comments
DuluxDulux
Hi Simon
We're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice Team on 132525 option (2). P... Read more
Hi
Happy for you to call me under 0424469841
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BillGreater Melbourne (Metropolitan), VIC
House smells like cat urine
After painting the master bedroom with wash and wear we noticed a bad smell. We made a complaint to Bunnings and a dulux rep told us it was a bad batch of paint . He gave us a new batch at no extra cost and repainted the master bedroom and one of the kids bedroom. Now we have two rooms that smell like cat urine. I've had with dulux
Purchased at Bunnings .
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JACQUELINE R.Southwest, VIC
- 2 reviews
Never use anything else
I don't understand so many bad reviews.
I have used dulux wash and wear for years and have tried other brands when doing a feature wall for example because i liked that brands shade on their colour chart but they don't work as well.
I now still use dulux paint and use the another brands colour in it if i have to.
I find it dries cleanly and smoothly and I've never had a patchy finish on either light or dark colours
Dries reasonably quick
easily water clean up
Afterwards any marks that occur can mostly be wiped off and no streaks and no paint removal.
i do wonder if some bad outcomes are more down to poor preparation or bad technique rather than the product
Purchased in October 2021 at Bunnings Warehouse.
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Donna
- 2 reviews
Poor quality
Painted a previously painted plaster wall properly prepared using roller. Coverage was poor and as I overlapped the paint started to tear up and was not settling.
So waited till next day to sand down wall again And after all that the finish was still below average. The hand brushing door frames again poor coverage and blending
Paint just does not settle nice never again
Purchased at Bunnings Warehouse for A$85.00.
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Decor Guru_11
- 3 reviews
Love my final finish.
I was super pleased with my final finish on my walls after using Wash & Wear Low Sheen. I love to read and found the Datasheet for the Wash & Wear which was super helpful. I suggest having a read before painting as many things can influencer your paint work. Thanks Dulux. One happy customer here.
Purchased in October 2021.
1 comment
DuluxDulux
Hi Decor
Thank you for your wonderful feedback and great to hear that you had a good experience with our product. Please contact us on 13 25 25 if you need any support down the track. The Dulux Team.
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John C.Wide Bay-Burnett, QLD
Terrible
Have painted many houses in the past and never had a problem before. Now using this product I find the coverage poor. Painting over white interior walls with Hogs Bristle, after two coats it is extremely patchy and seems to be an array of different shades. Previous room took 3 coats to put a light grey over white. Looking for another brand. And what about my $176. My daughter also starting to renovate, just sent her text, avoid Dulux.
John
Purchased in October 2021 at Bunnings Gympie for A$176.00.
2 comments
DuluxDulux
Hi John we're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice team on 132525 option 2. Our ... Read more
operating hours are Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm and Sunday 10am to 4pm AEST. Please quote Your Ticket Number: 257916 The DuluxTeamBunnings were their normal great company and gave me a full refund. The replacement product did a good job.
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Dee017Sydney, NSW
Happy
After asking pro painters advice they have all said Dulux. Despite some reviews on here I purchased Dulux Wash & Wear to paint my granny flat . My neighbour kindly helped me and couldn’t believe the excellent coverage. We have got away with only one coat on a slightly darker base colour with Natural white.
I sometimes wonder where some of these reviews stem from.
Purchased at Inspirations Paint Physical store for A$176.00.
1 comment
DuluxGroup A.Dulux
Thank you for your feedback, Dee017! It’s fantastic to hear that you’ve had such a great experience with our fabulous Wash&Wear paint. Please feel free to contact us on 13 25 25 (Option 2) if you need... Read more
any help or advice down the track – The Dulux Team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Dulux Wash & Wear Low Sheen compares to other Paints & Varnishes
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Don't even bother
I bought this paint as it was selected by the paint salesperson (probably because it costs more than the trade paints) and it is terrible! Colour coverage is awful, despite using a dark undercoat and then still took 3 coats to over using a navy blue. The finish is not smooth and remains tacky for a long time after application. I am disappointed with this product and will most certainly never use it again.
Purchased in September 2021 at Bunnings Warehouse for A$49.00.
1 comment
henry h.Dulux
Hi Asmad, we're sorry to hear that your experience with our product hasn't been so positive, we would like to further assist you if you can please contact our Help & Advice team on 132525 option 2. Ou... Read more
r operating hours are Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm and Sunday 10am to 4pm AEST. Please quote Your Ticket Number: 251615 – The Dulux TeamSimilar opinion? Write a review on ieatwords.com.au!
Sharon K.Hunter Region, NSW
- 2 reviews
- 1 like
Very Disappointing Product
Purchased this paint at Bunnings to paint the walls of four rooms of our house. All walls were in good condition. After three coats of this paint they are streaky and patchy. I will have to purchase another brand of paint to try and rectify the dreadful finish I am left with. Disappointing job and a waste of time and money. I have previously painted many houses before with no problems.
Purchased in May 2021 at Bunnings Warehouse.
1 comment
DuluxGroup A.Dulux
Thank you for taking the time to leave feedback on our Dulux Wash&Wear Low Sheen paint, Sharon. We are so sorry to hear that you are having some issues, and we’d like to help. Please contact our Help ... Read more
& Advice team on 13 25 25 (Option 2), and quote your ticket number 229147, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST – The Dulux Team.Similar opinion? Write a review on ieatwords.com.au!
Tamara K.Sydney, NSW
Don't use Dulux Lexicon Half - it's not neutral
We spent $5,500 painting a whole house with Lexicon half strength and it's terrible. It has so much blue, grey and green undertones it's ridiculous. When we tested it, it was white, paint the whole house and it's anything but. We have told everyone not to use it and they haven't. They purchased Taubmans. We are stuck with this now and yes it's taken a year for the smell to go. Occasionally we get a whif of it. Please don't use this product. You'll be upset every time you walk into your house.
Purchased in July 2021.
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DomGreater Melbourne (Metropolitan), VIC
Horrible paint and waste of my time.
After 3 coats, 8 litres of paint and a waste of $150 our Master bedroom is left in
a streaky and patchy State.
Will have to go and paint the whole thing again.
Not happy at all
Purchased in June 2021 at Bunnings Warehouse for A$156.00.
1 comment
DuluxDulux
Hi Dom
We are sorry to read you have had a negative experience and unsatisfactory result, if you can please contact our Help & Advice team on 132525. Our operating hours are Monday to Friday 7:30am to... Read more
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Steve ClarkSydney Surrounds, NSW
Total crap - worst paint I've ever used
Leaves streaks and patches, the product should be withdrawn from the market.
Purchased a 10 litre can of the Whisper White, don't worry about the $170 how about all my time.
Purchased in June 2021 for A$170.00.
3 comments
DuluxGroup A.Dulux
We are sorry to see that you’re not satisfied with the finish in your home, and we understand your frustration, Steve. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and qu... Read more
ote your ticket number 217416, or you can private message us with your details and we will call you as soon as possible. We look forward to hearing from you - The Dulux Team.All good thanks, Bunnings were kind enough to offer me a replacement product. I was very happy with their service, although unhappy to re undercoat and repaint app 10 hours of my time.
DuluxGroup A.Dulux
We're really glad to hear it's all sorted for you, Steve. Please give us a call on 13 25 25 if you need any further help or advice. - The Dulux Team.
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Questions & Answers
Aliasked
Can you paint mat wall paint over low sheen paint?
1 answer
belinda b.Dulux
Thank you for taking the time to contact us with your query, Ali We would love to help! Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! The Dulux Team.
Ozoneasked
Hi we are using dulux wash n wear low sheen on plasterboard walls. We used dulux acrylic water based sealer as undercover. The walls feel gritty. Is this how it's supposed to feel? We were expexting a smoother finish given that it's a wash n wear product. Should we have used a satin product? Thanks, Helen
1 answer
DuluxDulux
Hi Ozone, thank you for reaching out! We're sorry to read that your experience with Dulux Acrylic Sealer Undercoat and Dulux Wash&Wear Low Sheen hasn't been so positive . Both these products do not behave this way and it's unusual for these products to feel gritty. We recommend a brand new good synthetic roller 10-12mm nap for your application. Please lightly sand the walls with a wet and dry sandpaper P400 and re-apply 1 coat of Dulux Wash& Wear Low Sheen. Hope this helps! Please feel free to contact us on 132525 option 2 for further advice. Our operating hours are from Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm and Sunday 10am to 4pm AEST. - The Dulux Team
Andrew Mullenasked
Can you use this paint for ceilings?
2 answers
Hi Andrew, kitchen and bathroom ceilings I wash with sugar soap and two coats of dulux wash + wear low sheen, Bedrooms and hallways ect I wipe with water only then two coats.
DuluxDulux
Hi Andrew, thank you for reaching out! Yes, you may apply Dulux Wash&Wear Low Sheen on ceilings, however a more suitable product for a "non wet areas" is Dulux Ceiling White see https://www.dulux.com.au/products/615D0115 . If your ceilings are in a "wet area" Dulux Wash&Wear +PLUS Kitchen&Bathroom Low Sheen is perfect for this application see https://www.dulux.com.au/products/51A04912 For further assistance with our range of products feel free to contact our Help & Advice Team on 132525 (option 2). Our operating hours are from Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm AEST. The Dulux Team
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Renee B.Dulux
Thank you for taking the time to leave feedback on our Wash and Wear Matte Finish paint. We are so sorry to hear that you are having some issues, and we would like to help. Please contact our Help & A... Read more
dvice team on 13 25 25 (Option 2), and quote your ticket number 322707, or you can private message us with your details and we will call you as soon as possible. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturdays from 8:30am to 3:00pm, and Sundays from 10am to 4pm AEST The Customer Service Team.