ESUPERFUND has been of benefit to us. Signup took effort, but once done, fairly easy to manage depending on how you want to invest. Fee increases (over the years) excessive though.

I've been with them since 2015 and once the setup was complete, all of the compliance and other activities are taken care of. It is easily the best value option I've found. Very easy to use. I would recommend Esuperfund to anyone starting a SMSF.

This company wanted to unilaterally increase our annual fees leading up to our complaint to the AFCA. In my view, their customer service is absolutely pathetic and their management of complaints is appalling. This is a recurrent issue as Esuperfund Pty Ltd has paid $30,600 in penalties after ASIC issued three infringement notices for false or misleading online advertising. Each infringement notice imposed a penalty of $10,200. The advertisements related to Esuperfund's business of providing self-managed superannuation fund (SMSF) establishment and administration services online to clients. Each advertisement ran between 31 January 2014 and 8 May 2014.

eSuper just looks after everything and makes the entire process seamless and efficient. They tell you when they require information, and I simply have to provide it. I know colleagues pay thousands very year for an Accountant to manage their SMSF! One colleague argued that you cannot gold or vacant land with an SMSF, because thats what his Accountant told him, I said get a new Accountant or better still, sign up with eSuper. Could not be any happier with the service they provide, and all they want from me is to not break ATO rules, easy. Thanks eSuper!

Have been with ESUPERFUND for around 4 years and over that time Mark and the team have been nothing short of amazing. Happy to answer my silly questions. It is ridiculously easy to do end of year financials, compliance and tax. Yes there are limits to what you can invest it, so if you want to buy gold then this may not be the right solution for you, but if you want to remove the headaches and pitfalls of SMSF management - then esuperfund is definitely the way to go.

I was recommended by my accountant friend to use this service. I find Esuperfund website easy to manage. Just hope the economy can be better to get more return from the investment.

We have been with ESuperfund for 4 years. The learning module is very comprehensive and annual compliance is a breeze to manage. Extremely satisfied. We recommend to family and friends.

i would recomend e super to anyone wanting sms no problem in 10 years thank you e super keep it up simple check list makes makes it easy to complete at end of year

8+ years, very satisfied with the fact my Self Managed account is kept compliant. Performace is my responsibility, and I invest in one high risk gas and oil exploration company. The company has now turned the corner from exploration to production and exploration, is now cash flow posative with a rising share price. Happy any gains are in Super system to be transferred at a later date to our main stream superannuation income stream accounts.

We established our SMSF about 12 years ago, upset with paying someone else to lose our money.
We are reasonably satisfied with our investments, and happy with low fees and efficient services of the e-superfund.

I have been with this fund for just over 10 years. The driving force for me was to take control of my investments and ESuperfund has given the framework to do this. From setup to annual compliance obligations it has been very straightforward and a perfect fit for my objectives.

Easy to use and manage since inception. Tax time is simple with the automated system for share purchases and dividends. It’s easy to upload all of your documents as well. Well done E Super.

I have been using ESuperfund for a couple of years now and have found it to be very easy to use and cost effective. The system captures information well and is intuitive to like transactions. I have also had a positive experience in purchasing property through the superfund which again was well support by ESuperfund and their staff. Keep up the good work.

Managing a SMSF is not for everyone and it requires lots of compliance and reporting, in addition to over head cost. E-Super has one of the lowest fees but the overhead for administering was not for me. I used esuper for 3 years and had to wind down due to the compliance reporting requirements.
I was was very satisfied with their service, interface and compliance reporting. The flat feed does not cover insurance for income or disability. Therefore, really weigh your options before joining a SMSF.

7 years
I am in awe of how well they communicate what is needed in order to manage our fund compliantly. My questions are always answered promptly and clearly. The paperwork we need to sign is provided with all the information pre populated so we basically review and sign. Also proactive alerting us when we need to take action because of certain activities within the fund. Best customer service I have experienced and this industry is NOT a simple one. Well done

I continue to be totally satisfied with the service levels received from the Esuperfund. Each year it works like clockwork and our superannuation fund affairs are managed in a most professional way. This includes rectification of classification errors (by me) and resubmission of tax returns to the ATO within 24 hours. This is a no-frills low-cost service which enables asked to efficiently manage our own superannuation needs.

super aggressive and bad customer services.
we asked questions based on a scenario that might happen in the future.
and they cancelled our fund registration application from their end and without even asking for our confirmation!!!

What a service!!!

Been with them since they started. No bad issues at all and have appreciated the ease of navigation around the website and the easy to complete annual compliance questionnaire. The annual fee is very competitive and I hope all the good reviews they will no doubt get doesn't lead to an increase!!