I have been using E-superfund for about 10 years. They make it very simple and affordable to manage your SMSF exactly the way YOU want it, for a fixed, low fee. Compliance only takes a couple of hours a year!

Have been with Esuperfund for a few years . Although they were helpful but it was always have to wait a long time for their action. The hardest things for me is I couldn't talk to them, I can only email them.
I also find it very hard to do everything with a computer ... doing annual checklist .... upload a documents and so on . I would prefer sending all me documents to them . I hope they will put the phone back on .

Whenever I have query, I get a prompt answer explaining the facts. Been with them for almost 10 years. And no complaint, only praise for their service

As Esuperfund customer since 2012, I have been extremelly satisfied with Esuperfund services, namely: low cost, efficiency, prompt responses to inquiries, educational newsletters and website. The website is easy to use, well designed and provides easy access to relevant informative content.
The services provided by Esuperfund enabled me to learn a lot about running SMSF and to grow my super portfolio far above my own expectations. Very empowering experience, thank you Esuperfund team!

We have been with ESUPERFUND since 2013. So easy to set up and maintain and very inexpensive. They handle the majority of the tasks and let you know when they require something from you.

They don't give any investment advice though. All decisions on where to invest or what to buy is up to you. That's fine by us as we want the control.

Would highly recommend.

We were tired of poor advice and high fees from our Financial Advisor that my wife said we should start our own SMSF. We reviewed the many options available and settled on E-Superfund as it offered just what we needed with very good fees and charges. It turned out to be one of the best financial moves we have made. Any time I have a query we get a same day helpful and friendly reply. It seems they are just happy to help and they have certainly made us novices at running a SMSF quite straight forward. We are certainly extremely happy and would recommend them.

I established my SMSF with ESuperfund in 2014 and have nothing but praise for the very efficient and low cost service they provide. They are continually improving the quality of online information available which enables me to effectively manage my SMSF with the minimum of effort and cost on my part, as they do all the hard work for taxation and compliance reporting for you.

ESuper's service is outstanding with superb information back-up that has tremendously improved my knowledge of SMSF. A very cost effective service that has helped me save so much compared to what I was paying an accountant to do the same job previously.

Esuperfund have been an outstanding service provider. It has been a pleasure to use the services and receive support when required. The speed of responses to inquiries has been excellent. I can recommend their service to anyone.

I was very cautious about starting my own SMSF and when my Accountant mentioned E Super I researched it as thoroughly as I could before taking the plunge.
Absolutely First Class service & support from start to finish during the set up and it continues through to the present. Very professional, very attentive to queries and very prompt turnaround on everything that is requested of them.
There should be a sixth star for OUTSTANDING!

The advice and response to issues raised are prompt and helpful. The computer system is user-friendly and extemely easy to follow, even to beginners.

I have been using Esuperfund for approximately 5 years.While they do a good job at administrating my SMSF it is becoming more difficult to communicate with them if you have a query. Esuperfund now require you to login to their website to communicate with them and frustratingly do not email you back a response but require you to login to their website to see if they have responded. It would not be difficult for them to email you to tell you that you have a message waiting but this is not what they do. Esuperfund have told me that this is now their communication process. This can be frustrating and can result in unnecessary delays however their overall SMSF admin services are good.

I am a member of this fund. I`ve now left 5 messages for someone to call me urgently to discuss why my tax return hasn't been lodged and I get no response. It`s incredibly frustrating!

I started with eSuperfund in 2014 and have been very satisfied with the service they provide. Educational information is really comprehensive, easy to find and really useful.
Excellent annual compliance process with most information pre-filled but with an opportunity to review and amend if necessary.
There is no phone contact but I actually prefer written communication with a good record so I can refer back to it.
I've had an occasional query and the answers have been fast, comprehensive and helpful. When a query resolution involved having to file a form, the answer came with form already pre-filled with the information on my file.
I highly recommend eSuperfund.

Since I joined in 2011, I enjoyed the simple and basic services from ESuperfund. Most importantly, the fee and charges are affordable and reasonable. I especially like their customer focus and support services.
Keep it up and thank you!