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Roy M.Sydney, NSW
Reviews only extend for the last 3-5 months.
Totally agree with a previous reviewer as to the conduct and approach of the salesman. After fully reviewing the company decided to cancel the contract and go with a more reputable company. Even though the salesman persisted in telling me I was foolish and his product was the best.
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Love these guys
Unbelievable attention to detail. Highly recommend. The materials are high quality and they install on time and ALWAYS keep you in the loop so you do not need to call around.
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Peter B.Sydney, NSW
- 5 reviews
No after sale service
Easy fall guttering used to be called Easy Flow but fell into liquidation. The owner then somehow set up Easy Fall, which is the same product! The product itself I give 5 stars but there after sale service is ZERO. They just don't want to know you. I tried several times to get them to look at the gutters but got told they were very busy and would get back to me. They have no intension of looking after their customers once the gutters are installed.
3 comments
I have tried for at least two years so the heavy rains are no excuse. I found someone else and they had the job done within 2 weeks, despite the rain.
Daniel A.Easy Fall Guttering
After sales service is something we take very seriously and we appreciate your feedback. We are always looking at making improvements to help optimise the customers experience with our company. If you... Read more
could please put in the details of your job (last name/suburb) we can further investigate this matter. As we don’t have a last name, suburb or phone number, it is very hard for us to look into the issue. If you wouldn’t mind, I would really like to look further into this so it does not happen again and we can take actions to make it right. Much appreciated Daniel Easyfall Guttering
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Leon KnightIllawarra, NSW
EasyFall have solved my problems
My gutters had become aerial gardens and were very hard to clean because of the concrete tile overhangs.
I live in the foothills of the Illawarra escarpment and the fire risk had bothered me for more than 20 years.
Easyfall cures the garden problem, no more cleaning, and I sleep a lot better knowing the top surface is now ember-proof.
And the gutters look terrific.
Very happy with the product and the team that installed it.
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Sandra WSydney, NSW
Happy customer. Looks and works fantastically
We love our new guttering system. It has improved and lifted the whole look of our home and taken away the dated mission brown look. We now have no overflowing gutters or leaf build up. The whole process was seamless from the initial professional presentation to the amazing installer, Linda, and her team. After installation all the old guttering and mess was removed and the house and ground left in excellent condition. In all, a very positive experience.
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EnricoSydney, NSW
Old leaking gutters gone!
We had very old gutters that were inefficient in draining water to the down pipes. We saw the Easy Fall presentation and recognised the logic in its design and realised this could solve our problems. We only have three down pipes on our home so the Easy Fall product made the most sense in the innovative way it creates greater fall across long distances.
The installation team worked very hard and were able to troubleshoot various aspects of the job and did a good job cleaning up afterwards.
The appearance looks very nice and we would recommend to anyone with guttering problems.
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MarySydney, NSW
Resolved our gutter problem
We were having problems with leaking gutters in our pergola. We were unable to entertain outdoors. Also some water was entering the eaves. We decided to go with the Easy Fall system which was logical in its design and has resolved all our problems. We are very happy with our colour choice and the appearance. Max our installer did a fantastic job too. Thank you Easy Fall.
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Paul CSydney, NSW
Original 1980's old, ugly, rusty gutters replaced with an attractive alternative that works!
Our old, rusty gutters were out-dated and simply didn't work. We weren't interested in a new for old replacement as we knew this would simply fail again. We had a look at the Easy Fall Guttering system and never looked back! Tremendous design that not only looks great and has taken 40 years off the appearance of our home, but is an innovative system that really works!
Highly recommend and well worth the investment.
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Olivera B.Sydney, NSW
Great new look to our house
Easy fall replaced our old gutters that were rotten with new gutters, with a superior fall system that allows water to drain very quickly and efficiently. Very happy with the product. It all looks neat and even covers the fascia. Highly recommend Easy Fall Guttering.
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Frank B.Sydney Surrounds, NSW
Good looking guttering which does the job!
Our previous gutters were rusted, overflowed and one section in particular water would just sit there.
We decided to get guttering that works - hence our call to Easy Fall Guttering.
Once installed, all our guttering problems disappeared and we are particularly happy with the appearance - it looks great on our home!
Very professional and highly recommended!
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Sue RSydney Surrounds, NSW
- 2 reviews
Birds and Vermin no more!
Previously we used to have birds nesting in our roof cavity. They would enter via the guttering and we were forever cleaning out their nests meaning moving of roof tiles and more time and effort than we would like to remember.
We have since invested in the Easy Fall Guttering system and the birds dont stand a chance! The unique all-in-one guttering system means that birds and vermin cannot get into the roof. This was a huge relief for us as we are the wrong side of sixty and the risks and the task itself was arduous to say the least.
As a nice bonus, this system looks so good on our home!
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Adam CSydney, NSW
Gutter solution for a leafy suburb
The Easy fall guttering minimises any leaves that get trapped in the gutters. A great solution in a bushland setting. A really clean looking guttering system thats easy to maintain.
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Gavin WalkerSydney, NSW
Upgrade to outdoor entertainment area
Previous patio awning never really allowed airflow in warm weather, as well as having leaks from guttering where it met with house. Now gable roof patio with new Easyfall guttering around entire house, means we can use our patio without walking out & getting wet from leaking gutters
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Jane Y.Sydney, NSW
Problems solved plus added street appeal!!
With our original guttering, we had issues with water back flowing into our home. This became increasingly frustrating and it was time to find a real solution.
We contacted Easy Fall Guttering and they came out to show us exactly how their system works and both my husband and I were convinced this would work. During the installation process, it rained a couple of times and we could see the system working as water was flowing out of the nozzles. Now the down pipes are on and we are thrilled with the result!
Our neighbours have commented on just how good it looks and we would like to thank the installation crew (Rob & Will) for all their hard work and attention to detail.
Will always recommend this product, it is superb!
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Pushy salesperson!
Just had a representative from this company visit to give us a quote! While I am sure their product is worthwhile I am not impressed by the salesman only giving us an approximate quote. Would not do a full measure and quote until we had committed to this company doing the work. When I explained that we are only in the process of getting quotes I was questioned as to why I needed to get more! As soon as he was aware that we were not going to commit today he promptly walked out the door in a huff! Even if his approximate quote turns out to be the cheapest I would not use this company due to this experience!
3 comments
Daniel A.Easy Fall Guttering
Hi Mary
When we saw your review I rang asap to discuss your concerns.
I am very sorry that you have been offended by our representative.... Read more
Paul
I appreciated your response to my concerns and that you will be addressing these issues with your representative.
I hope that for the sake of your company that this never occurs again.... Read more
I have had this company contact me several times re my review, requesting that I remove it. I believe it's important that prospective customers be aware of the problem I had. However, I believe that t... Read more
he company management have worked to resolve the issue with their representative and am reassured that this will not happen again. MarySimilar opinion? Write a review on ieatwords.com.au!
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Sheena sivaprasadSydney, NSW
- 2 reviews
New Roof & New Guttering!
Previously there was a leak on the gutter
On inspection found that the gutter was not cleaned for the past 19 years
We were introduced to the Easy Fall Guttering System and we knew this product will solve the problems
We have since had rain and we can safely say that the system works really well.
We had friends over who commented that the guttering looks very nice and professional.
There was a new pergola installed enjoying the back space.
The roof is up higher and allows more light and breeze but will still have excellent cover from the rains.
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JoshSydney, NSW
Transformed outdoor living space
We had a dark and leaking pergola which made our outdoor entertaining space useless. The team at Easy Fall provided a pergola and gutter solution which not only fixed the issues but has created a space where we are proud to entertain. Highly recommend
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Installation job was excellent
Gutters no longer leak when it rains!
Our previous guttering leaked and was not draining effectively.
Colour match and final product looks fantastic and the crew who installed were very efficient and thorough.
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Colin
- 2 reviews
It just works
Great sales staff full of information and help. Price quite reasonable.
Installers fast, friendly and professional and did the job right first time.
Not a problem in operation.
Highly recommended to anyone who needs gutters.
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Stephen J.Sydney, NSW
Guttering that works
Very happy with the performance of the Easy Fall Guttering system. With the heavy rain we just had no water leaks into the house no need to put towels on the floor very happy. Added bonus is it has lifted the appearance of the house.
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Questions & Answers
Amanda Dasked
I just had a call with Linda from TZT Group who clearly doesn’t have good understanding of English and Who had txted me at 845 last night (almost unable to understand the text) to say they were coming today at 10am to put up my guttering. They didn’t arrive so I called them. I can find no reviews of their work and no-one from Easyfall Guttering are calling me back re this installer. The text came out of the blue with no introduction from Easyfall. This is complicated work they are doing on my roof, widening valleys, replacing tiles (that haven’t arrived)as well as taking down the old and replacing with Easyfall new guttering. Should I be worried and will Easyfall guarantee their work and for how long? Has anyone had these guys install their guttering?
3 answers
I have just had new EasyFall guttering installed on my home in Albion Park NSW,and the installation work was done by a small Chinese crew of 2 men with no English and a woman (whose name may have been Linda, and I don't recall the business name although I have their invoice at home, I am at work presently) but in spite of the language difficulties they did an excellent job in a timely manner and were very thorough and skilful. I could not be more happy with the final installation, and I am feeling a lot more secure as the fire crisis edges nearer to Wollongong
Same here. Our Easy Fall Guttering was installed by a crew of 2 Chinese men with a language barrier in English. However, everything went well according to Schedule and it took them 3 and a half days to install. I suggest to keep calling Easy Fall to clarify and confirm the job.
Thanks so much for the reassurance guys! Great to get first hand recommendations! Hope that the fires don’t get too close to you Leon!! Crazy awful times in this fair country!
Tonyasked
Should you be scared when you go to their business address and it's actually a cafe?
4 answers
For sure
No it's not! It's in Mulgrave industrial area! Are you sure you know where you are going?
The correct address is in Mulgrave, very close to the Mulgrave train station. I think you must have gone to the old address.
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Daniel A.Easy Fall Guttering
Hi Peter,
act our office and ask for Daniel. We will try to help resolve your issues! RegardsI apologise your inquiry hasn't been dealt with. We have experienced the biggest rain event in 20 years and we are inundated with work. If you could please leave your contact details or cont... Read more