ALDI Panel Heater Questions & Answers
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Where do I find the fan mode please
What is the model No?
Hi my sister and I bought this heater and both of us find once we turn it off with the remote we have to reset the heating mode, timer and fan before it will work again. It sounds odd that we would both have to reset these functions each time??
Hi Claire,
I'm sorry to hear about your experience. If you could please provide the model number of the unit, we can look into this for you. It is usually alpha-numeric (numbers and letters).
Alternatively, please don’t hesitate to contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm for further assistance.
Regards,
Tempo
Where can I get a user manual for this heater?
Could you please tell me where I can get a spare illuminated on off switch for the heater as the one fitted has stopped working
Why does it have a snowflake option
The remote doesnt work. I changed the battery but still wont work.
Hi Noel,
I am so sorry to hear about your experience with this product. To organise a replacement remote, please contact our after sales support centre at tempo.org/support or on 1300 112 534 on Monday to Saturday 8:30am – 6pm.
Kind regards,
Tempo
how do you open to replace the batteries
Hi Gwen,
Do you mean to replace the battery of remote control? Open the battery compartment at the back of the remote control by pushing the cover downward with your thumb and sliding it out.
If you do need any further assistance, please don’t hesitate to contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm.
Regards,
Tempo
The heater doesn’t seem to work unless I put the fan part on I’ve set temp to 22 degrees room temperature is at 18 but it doesn’t seem to do anything e.g make a noise like it’s working unless I turn fan on ?
Are replacement remotes available for this unit
Hi Brencav,
Thank you for your enquiry. We regret to inform you that this part is no longer available and as this is an item that we no longer sell, we won’t be getting this part in again. I have checked but I’m afraid we don’t have any compatible parts either.
Regards,
Tempo
Thankyou for your response. Btenda
Are replacement remotes available for this unit
If I set up the thermostat to a certain temperature and leave the appliance on, I understand this will stop working once the temp hits the max I've entered. However, will it start working again once the temp goes lower to the one I set up? (My aim is to maintain a certain temp in the room during the night)
Thanks
Hi Irene the heater does come back on and I used mine to maintain a constant temperature in our bedroom successfully. My problem was that after preheated the room for about 45minutes the element shorted on the aluminum cover causing it to melt and drip onto the carpet causing a fire. Heater worked well but don't leave unattended. Hope this helps.
How much does it cost per hour
How energy efficient is this heater?
Hi
I have a question. Could someone send a link to the user manual for this heater. Please. Or maybe someone knows if the tolerance between turning on the heater can be changed. That is, it switches off at exactly the set temperature, for example 20 ° C. But it only turns on again at 16 ° C. Or is it normal for this radiator model tolerance 4 ° C ?
Thank you for each hint.
Is there a manual that comes with this heater? Are there spare parts available? I need a bracket for an existing one.
Has this come for sale yet
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