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4 questions from our users

Chris

Chrisasked

Last year I replaced my 2 year old AEG washer/dryer, which washed & dried beautifully (but died and turned out to not be covered by the extended warranty I'd bought) with an Electrolux EWW14013. Can anyone tell me how to wash & dry towels (2 bath sheets, 2 hand towels, toilet mat & bath mat - ~5kg) in it?! Every cycle I've tried leaves the towels stuck to the drum after the spin cycle, and if I use a wash & dry cycle, that's how they dry - which is obviously completely useless. The only way I've found to do it so far is to unstick the towels from the drum between the wash and dry cycle... but that's pretty crap!



2 answers
Martishar
Martishar

Hi Chris I’ve not had this problem at all I’ve washed and dried similar loads and larger and it’s worked ok. It sounds like perhaps the drum isn’t fully rotating, did you install the machine yourself? Have you checked that the transit bolts have been removed from the back of the machine? Theoretically the wash shouldn’t cling to the sides of the drum because gravity would make it drop on a full turn. Offering this purely as a suggestion, if the transit bolts aren’t the problem I’d contact the manufacturer
Cheers

Chris
Chris

Hi Martishar,

It was installed by the people from Electrolux themselves ... the spin is working exceptionally well - the towels are almost dry, which is probably part of the problem, they aren't heavy enough to drop away from the drum. All of the other loads are fine, just the towels are a problem... I'll ask Electrolux!

Clovellyc

Clovellycasked

How long does an average wash only full size load take?



How long does a wash/dry load take?

No answers
Clovellyc

Clovellycasked

Any idea how long a quick 18 minute cycle takes to wash and dry? On the odd occasion that I forget to wash school uniform and need it done quickly.

2 answers
Martishar
Martishar

The Quick 18 minute cycle will wash up to 1.5 kg of washing it takes 18 minutes but only spins at 800rmp so your washing is literally “wetter” to start the drying cycle. If you only want a school uniform so assuming 1shirt, 1 pants, 1 tunic this should weigh under 1kg (the washer will weigh for you as you load) use the wash/dry 60 cycle which spins at 1200rmp so your washing will be washed and dried in an hour. Alternatively, if the clothing isn’t stained and you just need to quickly freshen up the uniform you could use the refresh cycle, but I wouldn’t recommend this for sweaty, dirty sports uniforms.

Clovellyc
Clovellyc

Thank you. This is perfect.



vina

vinaasked

For normal/ full load, how long will wash and dry take?

3 answers
vmwhitak
vmwhitak

If you only use 2 wash cycles instead of the 4 (which is plenty for a normal amount of soiling) then it takes around 4.5 to 5 hours.

Emma
Emma

Sorry I didn't get back to you sooner. It should dry almost everything well enough to put away. A couple of hoodies didn't dry properly in the hood but everything was good.

Emma
Emma

Sorry I didn't get back to you sooner. It should dry almost everything well enough to put away. A couple of hoodies didn't dry properly in the hood but everything was good.

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