Esatto ETLW7 Questions & Answers (page 2 of 3)

Hi Jay,
so sorry to hear your experience hasn't been great. I would contact Appliances Online and ask they send their handicrew back to refit the hoses!
In relation to the detergent, I can send you an image that explains where detergent and fabric softener can be placed, please email [email protected] and I will get this through to you right away.

Hi Pam. You did not do anything wrong. I personally do not use fabric softener but my friend with same washing machine had made the same comment . The only way she got round it was to add it manually to her last rinse. Good luck. Jenny

Hi Pam,
That's very strange, please email us your contact number ([email protected]) we will call you to discuss and send you through some images of the fabric softener inlet and instructions as to how it works.

It is located next to the detergent compartment ie: you will find the compartment separated into 2 sections divided by a divider in the middle. Softer is added into the section with the spherical bob protruded. Hope this makes sense.

Hi Vicki,
Jas is correct, the fabric softener goes in the compartment on the right with the little bobble. The amount required depends on the softener you use, but this should be advised on the instruction label of your proffered product. Shout out if you need anymore help :)

Hi guys. I thought fabric softener is used for the rinsing cycles? When putting the fabric softener in the bobble part of the draw it goes into the machine straight away. Are you saying that you have to manually put the softener in at the end of the wash cycle?

Probably a bit late on the response here from me but I believe I had an e3 a few months ago with it not draining properly on the spin cycle. Turns out the system has a little filter for the draining at the back that you need to unscrew and clean every few months. To access it you need to pull the machine out from the wall and unscrew it (right near the bottom). After doing that my machine was good again.

Ok, the left hand side of the tray is for powder and the right hand side is for liquid washing detergent.
You will find the fabric softner holder just at the top of the bowl, inside the machine

Does anyone have any photos of where the fabric softener goes?

According to the manual it means the load has stayed imbalanced after 3 attempts to balance it. If it's a very heavy load maybe try doing smaller ones and if that fails possibly try balancing the weight of the garments yourself.

The machine wasn't overloaded or out of balance what else could it be

I got the 7kg one and I had to loosen it and reattach a few times to get the fit perfect.

To the Esatto Team

As it has been over a month ago since I asked for help obviously its a bit silly to send me an answer at this late date....

In the end I used the inlet hoses from my old machine and luckily they work perfectly.

But of course this action did not answer the problem.

In the top of the bowl inside the machine there is a softner holder

Hi there no idea, never had that happen, give them an email, they will know :)

Thanks I will

Hi, mine just did the same, did you find out what it was?

Not sure what the proper thing to do is. I just throw softener in like detergent and turn it of to soak. Mabye there are better ways.

http://producthelp.whirlpool.com/Laundry/Washers/Washer_Product_Assistance/F8_E1_or_LF_or_LO_FL_Error_Code_in_Display

Check this link and it will explain. Also tells you how to fix the error hopefully
Mines never had an error.hope,this helps

Ive never had this problem. Maybe put itmon normal,load and see if that makes a difference otherwise I would,be contacting the place you bought it from or esatto themselves

Id be contacting the manufacurer also,its still under warranty. On the odd oaccasion when I do heavy loads It seems to be not spun as dry as I would like so,I spin again and its fine. ive never had problems. So I would be asking the manufacturer