Essential Beauty

Do not go here for professional or quality piercings! For starters guns should not be used at all as they are blunt forced trauma to the skin and can not be pierced straight or even! Secondly appointments are in 10 minutes slots which is not enough time to mark up piercings and give the customer a proper consult.
Aftercare information is incorrect.
Jewellery is cheap and not suitable for fresh piercings.
Staff have very little piercing knowledge.

Excellent Customer Service, one stop shop.sll for all your beauty needs. Book in for your free consult for any service, the girls are proffesional and make you feel at easy

I had a nose piercing but it fell out in the middle of the night the second day it was pierced. I went back to the shop to inform them and they said the only option was to pierce it again but I have to pay for it. The money I paid included the jewellery but she used the same jewellery from last time. They know I go to sleep (like every other human) they should have had better reassurance and it should be free as it was there fault not mine. Horrible place. Horrible service. Would highly advise never going there. A complete waste of $100. Biggest regret of my life.

Aliece was soo kind and awesome and she did such a good job my eyebrows were in such good shape after she was done and also now i dont have a mustache ! Thank you!

I wouldn't recommend taking children here at all. My daughter needed a few minutes to build up the courage to have her ears pierced. 8 minutes into the appointment (in this 8 minutes we'd also done paperwork, earmarking, and cleaning) we were ready to go, but we were asked to leave. Apparently, it is a 10-minute appointment allocation. They said it usually takes 2 minutes and we took too long. That was it - it was just awful. No care for the child involved from the staff whatsoever. A very disappointed birthday girl and a terrible experience.

After advanced booking online for a double operator ear piercing at Highpoint melb for my young daughter. Attended at time of booking to be told only one gun was working and only 4 earrings to choose from. No comfort bear was offered to my daughter like stated on website and no after care spray available. I would never recommend this service to parents, best to look elsewhere. Very disappointed with service and lack of stock.

I got my seconds and only a few days after both my ears became septic and extremely infected, to the point where I was forced to take the piercing out for my ear to heal.

I had a lovely girl pierce my ears on Friday she was friendly and professional, I would highly recommend her. I was surprised to read the comments as I may not have used them, I was a walk in and didn't have to wait too long

I went to Essential Beauty to get my second lobe piercing. The piercing was done by a gun and someone who was obviously not a professional. The piercing was extremely crooked and even though I cleaned them the exact way I was told too they were still infected and never healed even after an entire year. I went to another piercing shop to have the piercing looked at and they were appalled saying it was placed incorrectly and just looked awful. I had them pierced again by the professional and caused me no problems since. Please do not go to Essential Beauty if you want your piercings done properly with sanitary equipment. Always go to a piercer that you have researched.

I will give them zero if there is zero. They are not resposible for anything they pierce. They will blame on u. They said u don't come back early to let them know is not symetrical and they don't care ur swollen prevent u to check the symetrical piercing. They just don't care wot ur reason. They always right on everything. U need to paid more. Worst they will force you to buy their product after service. U don't want unhappy result feel horible for the uneven ear pierce then avoid them. I got pic to prove

Had a wax at essential beauty and it was the worst wax I’ve ever had. Literally had the skin ripped off both sides and bruises. My skin was burning and so sore, a week later and the skin is still red and sore. The hairs were just snapped off as there’s is already growing back. Emailed the store and they didn’t even apologise and said they were sorry it wasn’t what I expected. I’ve had to buy products to help reduce the pain and broken skin. Used the contact form on essential beauty twice with no response. Zero recommendation to go to essential beauty.

Tan completely washed off after one day apart from leaving a few minor bronze patches randomly over my body. It has left me looking utterly ridiculous. Beyond disappointing especially after carefully following instructions given

Having been waxed for over 30 years and have never had an experience like this. Missed patches of hair while doing Brazilian. Went over the same area 10 times, whilst still missing hair. Then when she had finished, she asked me to check if she had missed any hair. Couldn’t get out of there quick enough. Let alone how old and dirty the place was.

Bought thick gold nose ring for $100 from essential beauty innaloo it didn’t fit the hole they pierced on a earlier date and they charged me $100 for a $60 gold nose hoop I wouldn’t recommend going there

September 12th 2022 Update: [name removed] Pisano hair design innaloo

I went there for a men’s style haircut I was told that the price was $30 he double billed me on my eftpos card I didn’t get a receipt but I found out later on my bank statement I would not advise to go there please check your receipts and bank statements

This is honestly the worst eyebrows I’ve ever had, i went in there asking for thic eyebrows which she didn’t even ask how I wanted them. Then she didn’t put anything on my skin to take away any thing left on my skin. I’ve come out with very thin eyebrows with blotches all over them and been red for 3 days. This lady had glasses on and blonde hair. Never going back.