Listing monitored by Eureka Woodheating

43 questions from our users

Padge F
Padge Fasked
Freestanding Discovery Solitaire

I have a large old Diamond wood heater
The inside latch which holds the door shut has broken. Can I get parts or a new handle?



1 answer
Eureka Woodheating
A.F Gason Pty LtdEureka WoodheatingSend a private message

Replacement parts are certainly still available. If you contact your nearest Eureka Dealership, they will be able to assist you with replacing the required parts. Eureka Dealerships: https://eurekaheating.com.au/find-dealer

Pom
Pomasked
Freestanding Discovery Solitaire

Hi all.
I have been working on a pensioner mate of mine who’s heater is as he said like over 20yrs old.
My question is the slider to allow in re low or high.
The ashes on the floor, if pulled to the front, will this impede the drawing of air as the slider is at the bottom.
My fires are both at the top.
A design by Eureka and other brands.
So how is air allowed in?
Through a chamber through the bottom, through the back etc via the fan area as well?
I’ve always scraped coals etc to the front to burn and get more coal burning availability as it burns to eventual powder.
Any help will be beneficial as he is struggling with his fire and it his elderly wife isn’t well with arthritis.
Cheers.

2 answers
Rick
Rick
Pom
Pom
Paul M.
Paul M.asked
Freestanding Discovery Solitaire

Can I replace the fire box

No answers
Penelope Brook
Penelope Brookasked
Freestanding Discovery Solitaire

What's the efficiency rating?

No answers
Joanna
Joannaasked
Freestanding Discovery Solitaire

Our freestanding Solitaire was smoking and would not get sufficient draught, on its second lighting of the season. We have cleaned and checked the flue, which was not blocked, but there was an accumulation of creosote rubble resting on the baffle and blocking access to the flue. Is the only way to clean that out to remove the baffle? Do you need to do this whenever you clean the flue?

2 answers
Rick
Rick
Joanna
Joanna

Thanks Rick. because our bricks are all cracked, we didn't want to remove them as they are likely to disintegrate, but we may have to.

Sharon D.
Sharon D.asked
Freestanding Discovery Solitaire

Hinges on the door wearing out. Can they be replaced

No answers
Joy R
Joy Rasked
Freestanding Discovery Solitaire

How old are Eureka Opal Sr2 wood heaters?
My built in one has Suddenly stopped pushing out hot air from one side of the front vent.
The fan has been checked ✅
The flue cleaned ✅
Unit professionally cleaned out ✅
But I’m freezing here in chilly Kallista. Any thoughts welcome

1 answer
Louise M.
Louise M.

Ours has never heated this house I kiss my old pot belly

Caleb O.
Caleb O.asked
Freestanding Discovery Solitaire

Hi. I bought a house with an Eureka Solitaire Fireplace. It needs some attention. I have been searching for a new baffle plate and a set of new firebricks and the iron angle that holds them in. Downsheating website is sold out and heatworks has still not replied to my request. Any one know where to get these items from, thank you.

1 answer
Dave H.
Dave H.

Bunnings do the replacement bricks

CPQ
CPQasked
Freestanding Discovery Solitaire

Hi. I have a Diamond Eureka fireplace but it’s so well insulated that the only heat that comes off it is from the fan. Is there anything I can do to get more heat out of it? Are there parts I can remove?

2 answers
Rick
Rick
Karen
Karen
Carl D.
Carl D.asked
Freestanding Discovery Solitaire

I have an old Eureka fan forced wood heater. Before my time it was reinstalled into this 'new' house in early 1990s as a second hand heater. It appears to have a fixed baffle, i.e. the whole fire box is one unit welded together. Is this possible?

1 answer
Carl D.
Carl D.

I found out from Eureka that yes, one that old could have a fixed baffle. It makes cleaning is a bit tricky.

David
Davidasked
Freestanding Discovery Solitaire

Our sacrificial baffle has taken to falling down into the ashes. With a major effort it has been removed, and is obviously bent. We have ordered a new one, but have been told it will take 3 weeks for delivery. Can the baffle be flattened and repositioned in the meantime? And, can the unit be used without it?

2 answers
Dugald MacTavish
Dugald MacTavish
Louise M.
Louise M.

Why cant You use without the baffle? It just gets clogged up and stops the fire from drawing

Aileen
Aileenasked
Freestanding Discovery Solitaire

Hi I’ve just bought a Eureka Pearl and the glass door went black. After 3 goes it’s still black. The wood we are issuing is old and dry. Any suggestions?

2 answers
Dugald MacTavish
Dugald MacTavish
Jodi B.
Jodi B.
Sid
Sidasked
Freestanding Discovery Solitaire

How does the airflow enter the fire box? Does it need cleaning?

1 answer
Bruce D.
Bruce D.

I want to know the answer to this as well. Does excess ash have to be removed from the base of the firebox to ensure enough air enters?

Philip B.
Philip B.asked
Freestanding Discovery Solitaire

We have a square base heater.Cleaning took out bricks and iron angle now how does it go back .bricks are on base and around walls

1 answer
Dugald MacTavish
Dugald MacTavish

The same way you took it out !!!!!!!!!!!!

Chris D
Chris Dasked
Freestanding Discovery Solitaire

Hi we have a Eureka duet. We are going to paint the walls and would like to know can or how to remove the surround for ease of painting. Christine

No answers
Darren
Darrenasked
Freestanding Discovery Solitaire

I have recently moved into a property with a Eureka Sovereign wood heater and want to clean it out. Are there bricks on the bottom or is it just the steel outside shell plate. I don’t want to take brick out if not necessary but it breaks up easy and crumbles in your hand

2 answers
Dugald MacTavish
Dugald MacTavish
Darren
Darren

Thanks Dugald that’s awesome

chris
chrisasked
Freestanding Discovery Solitaire

hi there I have a eureka fire place its been 12 months i've cleaned the flu but its not drawing

2 answers
Dugald MacTavish
Dugald MacTavish
Louise M.
Louise M.

The baffle has probably got 2 inches of crap on top stopping the fire from drawing

pretzelk6
pretzelk6asked
Freestanding Discovery Solitaire

How easy will it be to get a replacement fan motor for a 20 year old Eureka wood burning built in fire?
Thanks in advance. We're not having much luck on line

1 answer
Dugald MacTavish
Dugald MacTavish
Liam M.
Liam M.asked
Freestanding Discovery Solitaire

Have a 24 year old Eureka Sovereign built in wood heater with a blocked flue. Flue is over 6 meters tall and we can't easily get to the top to unblock it. Does the baffle plate come out as I think it is welded in? Is there a special tool to use to unblock it or remove the baffle plate?
Thanks

1 answer
Dugald MacTavish
Dugald MacTavish
Sally K.
Sally K.asked
Freestanding Discovery Solitaire

Hi we have recently moved into a house with a Diamond wood heater, it llooks to be an older model. It is very hard to shut it down, to stop it burning so quickly. We have had wood heaters in the past and not had this issue. The seals seem to be ok. Any suggestions.

1 answer
Dugald MacTavish
Dugald MacTavish

Obviously too much air is the problem. The most common thing to do this is a loose shutting door. If this is the case, the handle needs to be adjusted so as to have a tight fit.

Page 1 of 3
See all Eureka Freestanding Discovery Series questions

Get an answer from our members and Eureka Woodheating representatives

Eureka Freestanding Discovery Solitaire

Other Wood Heaters

See all Wood Heaters

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.