Reviews

7 reviews
5
(4)
4
(0)
3
(3)
2
(0)
1
(0)
  • Build Quality
    4.5 (2)
  • Value for Money
    5.0 (1)
  • Noise Level
    3.5 (2)
  • Heating Speed2/5 - 4/5 (2)
  • Temperature Consistency
    3.0 (2)
  • Safety
    4.5 (2)
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Rick
RickSouth-Eastern Region, NSW

Adequate, but...

published

We have a Diamond. When it is up to temp it is adequate as a heater and very welcoming to look at, but:
* it is slow to heat up,
* the air has difficulty getting to the back of the fire box,
* it rarely burns through the night,
* the fan is quite noisy,
* when the fan is on High (or Boost) it doesn't blow a lot of air,
* the top plate vibrates against the body,
* I have yet to suss out why a lot of corrosion falls onto the top plate from the flue shield.



  • Build Quality
  • Noise Level
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This heater it the best and most used item I have ever added to my home..

published

I purchased my solitare in 2000 and have 14 foot ceilings in a massive room, we have only ever used it on on low. It heats all 8 rooms in our house with ease if I put a big log in it will burn all night. I only clean the glass about 3 times during the winter and it runs for two months continuous.

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Purchased in for $3,000.

  • Build Quality
  • Value for Money
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Annabel k
Annabel k
  • 2 reviews

Brilliant heater

published

After much research..we purchased the Eureka "onyx" inbuilt model wood fire 10 years ago. We heat a room 9 x 11metres with 11 foot ceilings.
It burns non stop through long winter months and keeps the room so warm..never running at more than a third capacity. It also heats 2 other adjoining rooms when needed.
We have not needed to repair or replace anything on fire as yet. This fire is amazing in that it will easily burn all night and is easy to load the wood.
Best thing we have ever bought and have had friends also buy after seeing ours. Love it.

  • Date Purchased
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Mag
Mag
  • 2 reviews
  • 6 likes

No warranty

published

Have damage to firebox.They told me that I have to fix myself???Thoigjt this would be under warranty but am very disappointed it isn’t.i now have to fix myself which will involve heating the front ash pan and trying to straighten it which will not be an easy job.I have only ever burnt good hardwood.



  • Date Purchased
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Dugald MacTavish
Dugald MacTavishSouth-Eastern Region, NSW
  • 8 reviews
  • 5 likes

Great heater

published

This company has been around a long time. I purchased the Solitaire about 25 years ago 1992. $3,300 installed
I see it has not gone up much in price in 25 years and still same design.
It works very well, spare parts always available, I have only replaced fire bricks twice and sacrificial plate once.
It looks really good as well. I think it will last another 25 years.
In winter it runs non stop for about 6 months as I live in snowy mountains.

  • Date Purchased
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Very slow to heat up

published

I've had a solitaire for 7 years, its had little use. It's bloody slow to heat up, the coonara in the other room heats up in no time. Also the damn thing also burns the wood fast. I'm not sure if it's an emissions requirement, but it is very hard to get it to burn through the night. When it does finally heat up, it's very hot, until the wood burn quickly down again. Also the fan was a heap of crap, a small noisy cheap thing. The fire box and exterior well made and looks nice, but there has to be better out there.

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markden
markdenSydney, NSW
  • 33 reviews
  • 37 likes

Easily the best wood fire out of 11 we looked at.

published
John5959
John5959

Can you cook properly on it?

dx020406
dx020406
dan
dan
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Questions & Answers

Janine
Janineasked
Freestanding Discovery Series

Hi. We own a Eureka Free Standing Garnet Wood Heater. It heats our full home beautifully. One question. Is there a way we can reduce the fan noise that it makes, (especially on high). It was like this when we purchased it around 5 years ago? NSW.

1 answer
Eureka Woodheating
A.F Gason Pty LtdEureka WoodheatingSend a private message
Padge F
Padge Fasked
Freestanding Discovery Solitaire

I have a large old Diamond wood heater
The inside latch which holds the door shut has broken. Can I get parts or a new handle?

1 answer
Eureka Woodheating
A.F Gason Pty LtdEureka WoodheatingSend a private message

Replacement parts are certainly still available. If you contact your nearest Eureka Dealership, they will be able to assist you with replacing the required parts. Eureka Dealerships: https://eurekaheating.com.au/find-dealer

Pom
Pomasked
Freestanding Discovery Solitaire

Hi all.
I have been working on a pensioner mate of mine who’s heater is as he said like over 20yrs old.
My question is the slider to allow in re low or high.
The ashes on the floor, if pulled to the front, will this impede the drawing of air as the slider is at the bottom.
My fires are both at the top.
A design by Eureka and other brands.
So how is air allowed in?
Through a chamber through the bottom, through the back etc via the fan area as well?
I’ve always scraped coals etc to the front to burn and get more coal burning availability as it burns to eventual powder.
Any help will be beneficial as he is struggling with his fire and it his elderly wife isn’t well with arthritis.
Cheers.

2 answers
Rick
Rick
Pom
Pom
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Eureka Freestanding Discovery Series

Details

Compare all 3 Eureka Freestanding Discovery Series
CategoryWood HeatersWood HeatersWood Heaters
Price (RRP) $4,300.00$4,765.00$5,195.00
Heater TypeFluedFluedFlued
Max Room Size 565300350
Dimensions 745 x 655 x 610 mm795 x 775 x 595 mm825 x 850 x 620 mm
Efficiency73 %65 %66 %
Manufacturer Warranty10 year(s)10 year(s)10 year(s)
Colour / FinishBlackBlackBlack
Construction MaterialSteelSteelSteel
Compare all 3 Eureka Freestanding Discovery Series
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Extra Information

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