11 questions from our users

Sharon
Sharonasked

Hi
I was wondering if you can use the basket at the same time as cooking meat on the rotisserie or can it only be one at a time?
Thanks Sharon

1 answer
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message
Eddy
Eddy asked

I have the
Everdure by Heston Blumenthal HUB and wish to cook a 17kg lamb do I need a counterweight to help balance the lamb on the spit
Regards
Eddy



2 answers
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message
Eddy
Eddy

Do you make a counterweight for the Hub spit. It has a square shaft so it is orquid to use a normal counterweight
Regards
Eddy

Jorj
Jorj asked

What are the differences between the HUB and HUB II?

2 answers
Jorj
Jorj

Also, what can be said about general performance? Thanks.



Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message
Rod B.
Rod B.asked

I have the hub and the element will not heat up but the light is on saying that it’s working

1 answer
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message
Shaun
Shaunasked

Hi have used the rotissery three times now but on my fourth attempt they have stopped going up and down evenly.
E.g one goes up to the top then the other on goes up. Same as going down, one goes down and when it gets to the bottom the other one goes down

1 answer
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message

Hi there Shaun, so that we can arrange to service the poles on your HUB please give us a call on 1300 739 033 and one of our consultants will assist you. Thanks for contacting us.
The team at Everdure by Heston Blumenthal.

Scott
Scottasked

I'm cooking a 12kg pig on Christmas day. How long should this be cooked for on the Hub 2? Is there a you tube video that shows you how to prep up the pig prior to adding it to the rod?

2 answers
Michael C.
Michael C.
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message
jacqui
jacquiasked

We are looking at buying the everdure hub 11 charcoal bbq
just wanting to know how long it would take to cook a 20/25kg pig?
please

3 answers
Everdure by Heston Blumenthal
Renae B.Everdure by Heston BlumenthalSend a private message
Erion X.
Erion X.
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston BlumenthalSend a private message
JACINDA NEWMAN
JACINDA NEWMANasked

Hi, I am looking at buying the cube- I have looked everywhere and am unable to locate anything that tells me how it is fired up? Does it need to be connected to an electrical point or do you need to get the coals started with firestarters?

Thanks

1 answer
Everdure by Heston Blumenthal
Renae B.Everdure by Heston BlumenthalSend a private message
Chris
Chrisasked

I have tried a couple of times to cook a chicken on the rotisserie, how ever have been disappointed as it has not cooked (2hrs) and have ended putting in the oven. I have been unable to keep the heat long enough to cook it, any help or suggestions would be welcomed.

4 answers
Hubba
Hubba
Everdure by Heston Blumenthal
Renae B.Everdure by Heston BlumenthalSend a private message

Hi Chris, if you could email us at [email protected] and provide us with your email address and best contact phone number, a member of the team can get in contact with some tips for cooking a great rotisserie chicken

Chris
Chris

Thanks everyone for the response Everdure have been in contact and have been very helpful.

Thanks Hubba

Woodsy
Woodsyasked

Hi,
Will you bring out a gas cube?
Regards Woodsy

1 answer
Everdure by Heston Blumenthal
Anthony H.Everdure by Heston BlumenthalSend a private message

Thanks for your enquiry. We have many new products in development, please keep an eye out for updates on our website and social media

divanac
divanacasked

Im looking at getting one. What is the "start up" time? From marketing they are always saying 10mins. It that true? I hope they aren't misleading!!

3 answers
GCDL
GCDL
Vic
Vic
Matt
Matt

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