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Reviewer Photos & Videos
aaron_james_isaacsonPerth, WA
Its alright
I have had this about a year, Its alright, below average at best, enamel is cracked but dosent really affect cooking so im not really concerned, for the size of it it and how bulky it is it has a small cooking area especally if you want to have two zones and cook anything more than a couple sasuages, i wouldnt buy it again or recommend it to anyone.
Purchased in May 2021 at Bunnings Warehouse for $197.00.
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Poor design, cracked before first use
Bought from Amazon and received with enamel already cracked. Everdure customer service refuse to replace unless store gets involved (store is unwilling). Poor customer service and poor product. It looks like many other reviews mentions the enamel cracking. Absolutely not something expected from a premium priced product
2 comments
As i mentioned, i wanted a replacement, not a refund. Amazon was not able to do that and your customer service staff also wouldnt and insisted i process a refund and repurchase. You are meant to make ... Read more
this easy for customers but it clearly isnt because you refuse to do anything outside of whats in your rulebook and prefer the customer to go through trouble after trouble. The product is poorly made as proven by all the negative reviews about the cracked surface. I will never buy any of your companys products againSimilar opinion? Write a review on ieatwords.com.au!
SareMelbourne
- 14 reviews
- Verified purchase
Great!
This bbq can cook anything! Although the size is small, it is still capable of cooking for 4 people. It is easy to clean and have not had problems using in the rain or wind. The bbq heats up very well and quite evenly. It is very convenient to move around and can be taken anywhere due to its convenient size. Very happy with purchase.
Purchased in December 2021 at eBay for $144.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good morning, its great to hear that you are so happy with your CUBE, we will pass your feedback on to our marketing team.
Thanks the team at Everdure by Heston Blumenthal
Similar opinion? Write a review on ieatwords.com.au!
Find out how Everdure by Heston Blumenthal CUBE compares to other Charcoal BBQs
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Was excited but got disappointed
Gotten an Everdure Cube from my friend as a bday present. Was all excited about it until i opened it up. There were already signs of enamel crackings at 3 out of the 4 corners. The black tray for the charcoal was found dent as well. It was such a great disappointment despite looking forward to the cool gift.
Purchased in September 2021.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good afternoon Chin,
As requested in our private message correspondence, our team would be happy to assist you further. Please contact our customer care desk for assistance 1300 739 033 at your earlie... Read more
Similar opinion? Write a review on ieatwords.com.au!
marcWestern Australia
- 5 reviews
Good but could have been excellent.
We bought this product mostly because we were looking for a charcoal BBQ and this was available brand new (with the carry bag) for about one third of the normal price. We had never heard of this brand before seeing the Cube for sale.
To be honest, the normal retail price is VERY high even though it seems as though the unit is of reasonable quality. I suspect the price has as much to do with the celebrity endorsement, as with the actual cost of production.
As we have only used it once, we can't say a great deal about how well it lasts but so ...Read more
far there is no sign of the cracking that others have mentioned. Ours is a grey coloured BBQ so perhaps the type of paint used for different colours may have some impact. The biggest problem with a BBQ that is meant to be portable, is not being able to put it out. Charcoal burns for a long time and there isn't much option but to just let it burn out. This is why I gave the rating of 3 stars instead of anything higher. We do a great deal of travelling and this BBQ will be useful for the times we camp overnight and have time to allow the fire to go out. It isn't going to be as useful for day trips - which is really why we bought it in the first place. The charcoal lights easily so the ventilation obviously works well. We have had charcoal burners that are a nightmare to get going, even with fire-lighters.Purchased in August 2021 for $99.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi there Marc, Thanks for the review on your CUBE we will pass it on to our marketing department for you, our in house demonstrators have advised that when working outdoors they carry a bucket and bot... Read more
tle of water so that when they finish cooking they remove the coals into a bucket and extinguish with the bottle of water which is much quicker than waiting for the coals to cool . the elastic straps inside the bag a for storing utensils and condiments during transportation. If we can ever assist further please call our customer care team on 1300 739 033 . Happy cooking .The team at Everdure by Heston Blumenthal.Similar opinion? Write a review on ieatwords.com.au!
Sandy N.Sydney, NSW
Love it! Wish I could give it 5 stars.
I gave this to my husband as a gift, we used it the day he opened it as we were so excited!
It lights super quick (25mins) even on a windy day, the coals sit nice and low protecting them from the wind. Handles stay cool to touch, cooked food fantastic it got nice and hot and we cooked 12 sausages, 2 steaks and 2 potatoes sliced. It isn't as heavy as I thought it would be and I was suprised how much we were able to cook on it despite it being so little.
I loved that we could put the coals directly into the bottom and then take it with us, th...Read more
e tray and board are nice and big and it was so easy to clean since the racks all fit in my sink! I also didn't have any problems cleaning the enamel as others seemed to have. I had read that some people had issues with the orange enamel cracking so we were very careful not to use too many coals to ensure we didnt overheat it as I had read that this was the most likely cause. Well, despite our best efforts (using less than the coals recommended and lining with foil) after one use, we have cracking. Every bottom corner is cracked and some cracking on the bottom surface too. I'm devastated because we love it so much and my friends loved it too. I also have a hole in my board but that doesnt bother me as much. Photos are attached.Purchased in August 2021 at Harvey Norman for $199.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good morning Sandy, Could you please contact our customer service desk on
1300 739 033 and one of our friendly consultants will be happy to assist you.
Thanks the team at Everdure by Heston Blumenthal.
Similar opinion? Write a review on ieatwords.com.au!
chris c.South East Queensland, QLD
Want to love it but can’t
My wife and I bought a cube. I have to say it’s great across three areas: it looks cool; cooks food great; and It’s portable....But... if you like your charcoal cooking then you probably have a few Weber’s (big and small) hanging around. Well the cube isn’t any match. We’re actually on our second cube. Our first one malfunctioned with 4 cooks - the enamel in the fire box (yes the nice orange enamel) burnt, cracked and flaked off. I emailed evendure and to their credit, they didn’t hesitate to give me a code for a refund or a replacement. So.....Read more
.I went back to the store I bought it from and got a replacement. Within 4 or 5 cooks the same thing happened again! I’m frustrated because I really like the idea and the features of the cube, but it makes no sense to manufactures a bbq that can’t handle heat. I’ll stick with my cube resigned to the fact that it looks cool, is expensive and won’t last too long.Purchased in June 2021 for $199.00.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi Chris,
Could you please email your contact details to [email protected]? As we'd like to resolve this for you and discuss the amount of charcoal being used so we can troubleshoot the issue.... Read more
Looking forward to hearing back from you. Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Super little powerhouse BBQ!!!
I was gifted this little powerhouse from my wife as an anniversary present last year and I can honestly say it's suberb! I cook on it at least 2-3 times a week. So quick to light up and get to temp. cleaning can be easy however I go struggle to get the orange rim clean, with that said I would still give it 5 stars! I would love to see a smoker that would fit on top of the cube, make it happen guys
Purchased in May 2021.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thanks very much for your review and glad to hear you are enjoying the CUBE! ... Read more
To help with cleaning some tougher stains off the firebox you can use a home-made non-chemical cleaner by mixing together 1L warm water, 1 cup lemon juice, 2 tablespoons baking soda and 1 tablespoon of vinegar. Use the cleaner together with a non-scratch scourer, and wipe off using a microfibre cloth. Please don't hesitate to let us know if you had any other questions. Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Pono T.Sydney, NSW
At least it's not round.
Had my cube a few years now. Not sure how others melt the rubber feet. I've had no problems and I sit mine on top of the plastic lid with the board on it. Guessing they must be placing the charcoal tray directly on the bottom of the cube instead of sitting it on the 4 stud's poking out the sides.
I use mine virtually every week, sometimes more. I do think they missed the boat with the plastic storage and board though. Would rather it was made out of metal so you can place it directly on after you have finished. It would suffocate the charcoal v...Read more
Purchased in May 2021 at Bunnings Warehouse for $199.00.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thank you for your review and glad to hear you're getting so much use out of your CUBE - we'll pass on your feedback as well.... Read more
Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Everdure by Heston Blumenthal CUBE compares to other Charcoal BBQs
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CharcoalFar North Queensland, QLD
wheres the charcoal go
On the black tray or on top of first grill?
Confused by instructions and want to make certain I do the correct way. Sorry to sound confused hopefully help soon. Thx
Purchased in June 2021.
3 comments
Everdure A.Everdure by Heston Blumenthal
Hi There,
The charcoal goes within the black removable tray, on top of the lower grill. Please don’t hesitate to contact us at [email protected] if you needed more tips for ignition.... Read more
Kind Regards, The Everdure by Heston Blumenthal TeamThank you
Everdure A.Everdure by Heston Blumenthal
Not a problem, through this link you can also see a video on how to get started and clean the CUBE as well: bit.ly/2E0UkR4
Similar opinion? Write a review on ieatwords.com.au!
SatisfiedMetropolitan Adelaide, SA
Very satisfied
After taking this little grill out of its box, first impression is wow how small this is. But when set up (which only takes a couple of minutes), some lump charcoal lit with a couple of fire lighters, about 20 minutes later I had some good heat coming off. I was not expecting how quickly this little grill cooked meat. For its size it packs a punch, and is very mobile. I recommend this grill, particularly if you like camping, going on day trips or even for just a quick setup grill for home.
Purchased in April 2021.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thank you very much for your review and glad to hear you are impressed with the performance of the CUBE.... Read more
Happy Grilling! The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Recurring theme
All looks good on the box, after a single use, and following the recommendations of lining with foil, melted feet and cracks/flaking of the lining. Its a shame as it looks nice and cooked food well.
Purchased in August 2021.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi Paul,
We are unable to private message you for your contact details through Product Review as your review has come through Google - would you be so kind as to email us at [email protected]... Read more
so that a member of our team can get in touch with a resolution.Similar opinion? Write a review on ieatwords.com.au!
DDennettSydney, NSW
- 3 reviews
Extremely happy with this purchase
Was looking for a portable Charcoal Grill, I have never used one before but love a steak ( rib eye bone in ) cooked on coals. The cube was everything I was looking for- portable and enough space to cook two big ribeyes. Took 2 min to light 16 brickettes with a natural fire lighter ( Samba Natural Firelighters and store-bought charcoal brickettets )
It took about 15 -20 min to get to heat- ambers glowing with no assistance or fiddling . 1 kg of meat - cooking time was 15 min ( turning every two ) with some added wood chips for flavour.
I lined...Read more
Purchased in April 2021 at Harvey Norman for $195.00.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thanks very much for your review and so glad to hear you're enjoying the CUBE! Please don't hesitate to let us know if you were after any other tips or recipes.... Read more
Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
SparkLeeds
Doesn't do what it says on the tin
Disappointed, first use and I have come to clean it and the inside base enamel has flaked off. Cannot imagine it lasting more than a year after it starts to corrode. I have sent a complaint to the manufacturer and after 4 days still awaiting a response. No doubt I will have to call them
For a refund. Not impressed.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thanks for your review and sorry to hear about the enamel issues. This is unusual and we will send you a private message in regards to this issue.... Read more
Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
cinc
- 2 reviews
Good for a day at the park
After months of hesitation, I bought the CUBE after reading the review below from Eco BBQ Boats, sounded like they knew it well and so far so good. I have used the Cube 4 times and sticking to the 25-30 briquettes adding foil to the bottom has been spot on for cooking yakitori, chick drumettes and skewers for up to 8 people.
No signs of damage yet, the orange lining looks good in photos, but takes a bit of work to keep clean and I will probably just leave it a little dirty soon
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thanks very much for your review and glad to hear you're getting the most out of the CUBE. Please don't hesitate to let us know if you were after any other tips or information.... Read more
Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Everdure by Heston Blumenthal CUBE compares to other Charcoal BBQs
Know better, choose better.
Eco BBQ BoatsMandurah
Great Concept - Works perfect for our Business
As we use eight Cubes commercially in our Eco BBQ Boats in Mandurah, Western Australia, on a daily basis I can definitely recommend these and I am happy to share our best practise with you:
As fuel we exclusively use Coconut Shell Charcoal BBQ Briquettes (Heat Beads or the even better no name brand from Bunnings).
Do NOT use more than 25 to 30 briquettes as it will overheat and damage the Cube! 25 Briquettes are good for at least 2 hours BBQ time.
As fire starter we use 6 to 8 Samba White Brick Firelighters (Bunnings) in the lower fire pan...Read more
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thanks very much for your review and glad to hear you're making great use of the CUBE! Please don't hesitate to contact us if you ever needed anything or more information.... Read more
Kind Regards, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Emma2212Brisbane
- 2 reviews
Good little charcoal bbq but...
The cube is a nice compact portable charcoal bbq. We didn’t receive an instruction manual with it though unfortunately, so we watched lots of YouTube videos to figure out how to use it. Set up was easy and our chicken kebabs cooked nicely.
Cleaning it today and we have noticed that the enamel has cracked in 8 places inside which is very disappointing considering we’ve only used it once!
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi Emma,
Thanks for your review, we're sorry to hear about the instruction manual missing - if you are still after it you can request that it be sent to you by filling in the form at https://www.ever... Read more
durebyheston.com.au/support (scroll down to the bottom for the user manual section).Similar opinion? Write a review on ieatwords.com.au!
Vikrantsydney
Saviour on camp
Went to camp cabin without kitchen, got Cube from The nearest retailer best meat ever cooked. As with any product 1st cook were not sure how much coal to put but once done its amazing (Coal cooked food taste better hands down).
I had same issue of not able to clean the Orange Cube with black marks could not get it as clean as i was expecting.
One more issue i found was removing coal i thought there will be some try under cube for quick removal of burned coal/ remains but either need to be scooped out or upside down :(.
1 comment
Everdure A.Everdure by Heston Blumenthal
Hi There,
Thank you very much for your review, we'll send you a private message for your details, so we can contact you regarding the removal of the charcoal tray.... Read more
Many thanks, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
- Verified purchase
Looked really neat
I used it twice. The first time I didn't put enough charcoal in and it took ages to cook the food.
The second time I put more charcoal in and cooked the best lamb chops I've ever tasted, however, the enamel cracked, one of the feet melted and it burnt the surface I put it on. Very disappointing.
I've never managed to crack the enamel in any barbecue before, no matter how hot it gets.
3 comments
Everdure A.Everdure by Heston Blumenthal
Hi There,
Many thanks for sharing your feedback.... Read more
We are surprised to see the issue you raised regarding the orange enamel. Porcelain enamel is applied using intense heat (+850C), and will not crack due to the radiant heat from charcoal. If the charcoal loading instructions are followed, and the underside of the BBQ is clear of obstruction, then the risk of external heat damage is low. We would like to make contact with you to organise a replacement and offer some great tips for getting the best out of the CUBE. We will send you a PM requesting your contact information. Many thanks, The Everdure by Heston Blumenthal TeamI’ve just had the best customer support I’ve ever had over this product. Great response from the developer, helpful advice and fixed my problem. Thank you.
Everdure A.Everdure by Heston Blumenthal
Hi Scoops,
We are happy to help and glad to see you are enjoying the CUBE.... Read more
Please contact us at any time if you need any assistance. Thank you, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Tim.RLara
- 11 reviews
- 3 likes
Goid portable grill
This may be a small unit but it is so good to use while on picnics, camping or even at home for a few burgers. Quality is good i like the bamboo board/lid as its handy to sit utensils on. The food grade tray under the board is good for bbq tools or whatever you wish to store in there. My only downside as I have the orange model, i cant seem to get the black marks off the orange part on the main box off after the first cook.
1 comment
Everdure A.Everdure by Heston Blumenthal
Dear Tim,
Thank you so much for the kind review. ... Read more
We are about to release a range of Australian made, 100% organic, All-purpose cleaning spray and grills degreaser. These products should make cleaning the CUBE very easy after each use. We will send you a private message with more information. Thanks, The Everdure by Heston Blumenthal TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
robasked
hi guys
my new cube came preassembled
the charcoal inner tray can't lift out because of the 4 pins that support the grill
is that the way its meant to be?
rob
Benasked
Hi there, is there going to be a hood or other accessories specific to the cube?
1 answer
Everdure A.Everdure by Heston Blumenthal
Hi Ben,
There's no plans for a hood as it's important the top remains open for ventilation. As for accessories, yes we have a CUBE travel bag that is specific to the product, which you can see here: https://www.everdurebyheston.com.au/accessories_details/CUBE_Travel_Bag
Kind Regards,
The Everdure by Heston Blumenthal Team
clmctaggartasked
Can you use the cube inside with the right coal?
2 answers
Not recommended, although the cube is small the charcoal will still produce smoke and fat flare-ups during cooking.
DD
Everdure A.Everdure by Heston Blumenthal
Hi There,
The charcoal will produce smoke, therefore the CUBE is an outdoor grilling product that should be used on an outdoor table made to withstand 80°C above ambient temperature.
Kind Regards,
The Everdure by Heston Blumenthal Team
Prices
- Everdure by Heston Blumenthal HBCUBEO Cube Portable Charcoal BBQ$164.00
- Everdure by Heston Blumenthal HBCUBES Cube Portable Charcoal BBQ$189.00
- Everdure by Heston Blumenthal HBCUBEG Cube Portal Charcoal BBQ$194.00
- Everdure by Heston Blumenthal - CUBE - Portable Charcoal Barbeque - HBCUBEG - Graphite$199.00
- Everdure by Heston Blumenthal HBCUBEK Cube Portable Charcoal BBQ$199.00
- Everdure by Heston Blumenthal - CUBE - Portable Charcoal Barbeque - HBCUBEK - Khaki$229.00
- Everdure by Heston Blumenthal - CUBE - Portable Charcoal Barbeque - HBCUBEO - Orange$229.00
- Everdure by Heston Blumenthal - CUBE - Portable Charcoal Barbeque - HBCUBES - Stone$229.00
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Alexis P.Everdure by Heston Blumenthal
Good afternoon Joyce, as confirmed via email to our customer care team you have received a full refund for this product .If you wish to purchase a replacement CUBE please visit our online store at eve... Read more
rdurebyheston.com.au Kind regards the team at Everdure by Everdure by Heston Blumenthal.