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Reviews

(1,438)
(106)
(19)
(33)
(157)
  • Customer Service
    4.8 (176)
  • Timeliness
    4.8 (167)
  • Job Satisfaction
    4.9 (161)
  • Rates and Fees
    4.2 (157)

Reviewer Photos & Videos


Elle

ElleSouth East Queensland, QLD

5 stars

published

Chris R was fantastic. Very professional and explained what he was doing during the whole process. Called to make appointment and they worked around my schedule. Very happy. Highly recommend Fallons and Chris R.



1 comment
Fallon Solutions
Mark D.Fallon Solutions

Jim

Jim

  • 2 reviews

Great Knowledgeable Service

published

Shane was awesome found my issue straight away. Not only did he fix the problem i called for, but also fixed a second minor issue we had with great expertise.

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Jim, thank you for your review of Shane and his work. All of our team try to go the extra mile with their levels of service, and it's great to hear that he achieved this. Thank you again!




pforte

pforteSouth East Queensland, QLD

  • 9 reviews

Same Day Service

published

Having previously had Fallon Electrical come to update everything in my renovated unit, I realised I was not thinking far enough ahead. Needing to change my door into the garage to a sliding door to give me more room, meant that I had to move the (2 way) light switch from one wall to another in order to ensure that the door didn't slide over it, thus making it useless. I only phoned Fallon Solutions about having it altered approximately 1.5 weeks ahead of when the Tradesman was due to arrive, and today the electrician they sent to quote was able to change it immediately after I accepted the quote. Wonderful, now the job can 'really be completed' once the tradesman comes next week.

1 comment
Fallon Solutions
Mark D.Fallon Solutions
Mel

MelSouth East Queensland, QLD

Stay away

published

Stay far away from this company, i have tried to contact them on numerous occasions due to work done at my place and no response once they have your money they just ignore you and couldn't care less. As someone stated in a few comments earlier they are salesmen that's it. Do yourself a favour and give these guys a miss. I tell everyone i know now to stay away from these dodgy people.

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Jacob O.

Jacob O.South East Queensland, QLD

Good Job

published

Fil was great and fixed annoying buzzing from a/c touchpad and gave the ducted a/c a service. Good experience will Fallon Solutions i would recommend to anyone . Nice friendly service from begining to completion of job requested. 5 stars

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Jacob O. Thank you for taking the time to review Fil's work and us a whole. We are glad to hear that Fil's visit was a good one and that you'd recommend us to others. Have a lovely day!


Great service

published

Had a visit from Chris R re an issue I had with my dishwasher. He arrived promptly & carried out the work efficiently, gave me options & helpful advice. Very good customer service which is missing a lot these days. Thanks

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Gabriel, thank you for the glowing review of Chris. We do strive to provide the most complete service with our technicians. Their knowledge, skills and friendliness are an asset to us. Thanks again for taking the time to share your experience.


Fern Linden

Fern LindenSouth East Queensland, QLD

Great job thanks

published

Jake did a fantastic job, replacing our cisterns and the kitchen tap, checking our system for us and organising for someone to come a few days later to check out our drainage system. He was very helpful and very pleasant to work with,

Customer Service
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Fern Linden, thank you for your kind words regarding Jake. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Have a lovely day.


Extremely expensive inferior workmanship

published
1 comment
Fallon Solutions
Mark D.Fallon Solutions

Melanie B.

Melanie B.South East Queensland, QLD

Great service

published

We recently had a Fallon Solutions electrician do some work around our house and we were so happy with the service he provided. Greg was super informative and very thorough but not at all pushy. He got all the jobs done in no time and even came out on a Saturday. I would 100% recommend Fallons Solutions...

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Excellent and efficient service

published

Phil provided excellent service. He was polite, friendly and professional. The cost was outlaid before he began any work and there was no pressure to have anything extra done that was offered.

He was also more than willing to answer any questions I had and gave me a run down of the work to be done.

He completed the work efficiently and cleanly.

Overall great service provided.

1 comment
Fallon Solutions
Mark D.Fallon Solutions

BiBi

BiBiSouth East Queensland, QLD

Fallon Solutions - Professional Team

published
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Janet

JanetSouth East Queensland, QLD

Excellent work Michael and Jade

published

I would like to express my satisfaction on the work that was carried out in my house yesterday. All required work was done very professionally and in good time . Thank you Michael and Jade . I will recommend Fallon Solutions to anybody who ask

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Ruth

RuthSouth East Queensland, QLD

Helpful, friendly and knew his job

published

Ash Totham was very professional when he came and fixed my aircon. He was friendly and very informative. Would highly recommend Ash for air conditioning needs. Fixed my aircon in no time.

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Andrew D

Andrew DSouth East Queensland, QLD

Gave me options, no hard sell, did what I asked, made sure I was happy, really good experience

published

Jared D from Fallon was super helpful. Showed me proof of issues and confirmed what I needed done today (the immediate issue) and suggested what would be needed later and gave me options for whichever way I wanted to go. He did the work quickly and made sure I was happy throughout. Really impressed.

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Kevin Annerley

Kevin AnnerleySouth East Queensland, QLD

Just like a home doctor's house call only better!

published

Jason arrived, examined, consulted, diagnosed, advised, replaced and repaired in the one house call.
Our mistress of the laundry, a Fisher and Paykel was operational once again.
Repairing was faster and cheaper than replacing!

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Kevin Annerley, thank you for passing this on. It's great to hear Jason was able to fish your washing machine. I'll be sure to let management know that he is doing a great job!

Big Job Well done

published

Upgrade of a very old powerboard and general wiring. We really appreciated the attention to detail and safety and the effort to leave us with essential power over the several nights the work took. The technicians, Jye and Tate, communicated constantly with us so we understood what was being done and to listen to any questions or preferences that we expressed. Every effort was made to ensure the job site was left clean and tidy leaving us confident our system will be safe and meet the demands of the future.

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2 comments
Fallon Solutions
Mark D.Fallon Solutions

Thank you for the response. m & m


Great Job!

published

The installation of a new unit was fast, efficient, professional and neat. We appreciated the attention given to our preferences and their implementation, as well as leaving the job site clean and tidy. We're delighted with the outcome.

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Lady Di

Lady DiSouth East Queensland, QLD

A knowledgeable gentleman

published

I called Fallon today for a quote on a new hot water system. They sent me a gentleman named Warren A truly delightfull person who very carefully explained all that I needed to know regarding hot water systems. He was so knowledgeable and put my mind at rest even organising finance for this “ditzy “ pensioner. I immediately accepted Warrens quote as he tells me he is the man doing the job and I know I couldn’t be in better hands Thank you Fallon

1 comment
Fallon Solutions
Mark D.Fallon Solutions

MNM

MNMSouth East Queensland, QLD

Great Service

published

Booked online a service for my dishwasher on the weekend expecting not to have it fixed until the end of the week. Was pleasantly surprised when I got a call Monday to confirm if the job was still required & if today was suitable for the service. Chris R was punctual, efficient & pleasant to deal with & I would highly recommend Fallon services to everyone. MM

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi MNM, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in Chris's visit. I’ll make sure he receives the recognition he deserves.


Rachel

Rachel

  • 2 reviews

5 Star Communication

published

Matt was excellent to communicate with and did a very thorough job on our house in East Brisbane. He is polite and professional. I would highly recommend him as an electrician!

Customer Service
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Rachel, thank you for the review of Matt. This is exactly what we love to hear. We're glad your experience with him was a positive one.


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Questions & Answers

Bev Criddle

Bev Criddleasked

I just completed five reviews about work I had done but only the first one seems to be accepted ? I don't know how to upload a Invoice for proof of work ?

No answers

Nat

Natasked

Do you install any CCTV and spotlight cameras I bought elsewhere?
Do you install any digital door lock of my choice?

No answers

Jon Marshal

Jon Marshalasked

Hi I want to do another review as I had two tradies from here one plumber and one electrician. Site says I have already submitted a review so won't let me do another? Can you help?

3 answers
Fallon Solutions
Mark D.Fallon Solutions

Hi Jon, I believe Product review only allows for one review per business/customer, which is unfortunate. If you have a Facebook account you can review the other service on there: https://www.facebook.com/pg/FallonSolutionsAu/reviews/
Or, if you have a GMail account you can also review us on Google by searching Fallon Solutions and clicking "Write a Review" on the right hand side.
Hope that helps, I'm sorry I can't help you further with Product Review. Thanks for the message!

none
none

Sorry i can't help with your query Jon. i have only used the site once. however I see you have had a response from Fallon so hopefully that helped. JB

Jon Marshal
Jon Marshal

Thanks all


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