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EmilySouth East Queensland, QLD
Edwin knows his stuff!
Edwin quoted us on our aircon needs a couple years ago. Just had him back this morning and he remembered us! He is very knowledgeable and explains things very well.
1 comment
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steve masonSouth East Queensland, QLD
A/C`s working great!!
Daniel C arrived yesterday after calling ahead. My wife was home as I was working however Dan took the time to patiently explain the problems and the quote reasons.
Dan was just packing up when I got home but he took me through the job, cost and maintenance issues again!
He has the 5 stars from my boss and we were very happy with the AC results last night!!
Steve and Claire
1 comment
Mark D.Fallon Solutions
Hi steve mason! This is an amazing review of Daniel. We love hearing about our not only fixing the problem/doing the works to a high quality standard, but explaining it to our customers. It's great t... Read more
o hear Daniel achieved this. He's a true professional. I'll be sure to let his management team know he's well he’s doing. Have an wonderful day!Similar opinion? Write a review on ieatwords.com.au!
ElleSouth East Queensland, QLD
5 stars
Chris R was fantastic. Very professional and explained what he was doing during the whole process. Called to make appointment and they worked around my schedule. Very happy. Highly recommend Fallons and Chris R.
1 comment
Mark D.Fallon Solutions
Thank you Elle for this amazing review of Chris and Fallon Solutions. He certainly receives a lot of compliments similar to yours. That is why he is such a valued member of our team. We will be sure t... Read more
o share your comments with Chris and his management team.
Similar opinion? Write a review on ieatwords.com.au!
MelSouth East Queensland, QLD
Stay away
Stay far away from this company, i have tried to contact them on numerous occasions due to work done at my place and no response once they have your money they just ignore you and couldn't care less. As someone stated in a few comments earlier they are salesmen that's it. Do yourself a favour and give these guys a miss. I tell everyone i know now to stay away from these dodgy people.
1 comment
Mark D.Fallon Solutions
Hi Mel.
I'm sorry you haven't had a positive experience with Fallon Solutions.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
Jacob O.South East Queensland, QLD
Good Job
Fil was great and fixed annoying buzzing from a/c touchpad and gave the ducted a/c a service. Good experience will Fallon Solutions i would recommend to anyone . Nice friendly service from begining to completion of job requested. 5 stars
1 comment
Mark D.Fallon Solutions
Hi Jacob O. Thank you for taking the time to review Fil's work and us a whole. We are glad to hear that Fil's visit was a good one and that you'd recommend us to others. Have a lovely day!
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Excellent and efficient service
Phil provided excellent service. He was polite, friendly and professional. The cost was outlaid before he began any work and there was no pressure to have anything extra done that was offered.
He was also more than willing to answer any questions I had and gave me a run down of the work to be done.
He completed the work efficiently and cleanly.
Overall great service provided.
1 comment
Mark D.Fallon Solutions
Hi AsheyB. Thank you for this amazing review of Phil! It sounds like he has gone above and beyond and delivered the true Fallon Solutions experience we want for all of our customers. Thank you for t... Read more
aking the time to give him and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
RuthSouth East Queensland, QLD
Helpful, friendly and knew his job
Ash Totham was very professional when he came and fixed my aircon. He was friendly and very informative. Would highly recommend Ash for air conditioning needs. Fixed my aircon in no time.
1 comment
Mark D.Fallon Solutions
Hi Ruth. Wow thank you for taking the time to share your experience regarding Ash! It's great to hear that he was not only able to complete the work to a high standard, but was also very friendly and ... Read more
professional whilst doing so. I'll be sure to let management know that Ash is doing a great job! Have a great day!Similar opinion? Write a review on ieatwords.com.au!
M and M - Holland Park
- 2 reviews
Great Job!
The installation of a new unit was fast, efficient, professional and neat. We appreciated the attention given to our preferences and their implementation, as well as leaving the job site clean and tidy. We're delighted with the outcome.
1 comment
Mark D.Fallon Solutions
Hi M and M - Holland Park. Thank you for this amazing review of Fallon Solutions! It sounds like you've had the true Fallon Solutions experience we want for all of our customers. Thank you for takin... Read more
g the time to give us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
Les FSouth East Queensland, QLD
- 3 reviews
Bernie was Great
Bernie did an excellent job on servicing our ducted A/C. he was very clean and respectful of our household furnishing and fixtures. He fully explained what he was providing and outlined all costs accordingly.
1 comment
Mark D.Fallon Solutions
Hi Les F, thank you for your kind words about Bernie. That's exactly the type of feedback we love to hear, and it's exactly the type of service we expect from our team members.
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SamSouth East Queensland, QLD
- 2 reviews
Incompetent Airconditionong technician and a rip off
Called in to repair a malfunctioning Aircon. The technician could not pick up the fault. Instead he resorted up selling and convinced us to join a “home protection plan” for $623. He also recommended to switch off the Aircon for 3 days. I called the Aircon company who sent their technician and picked up the fault within 10 minutes. I find it difficult to understand how Falloon solutions can send a technician who does not know his job.
1 comment
Mark D.Fallon Solutions
Hi Sam,
I'm sorry to hear you haven't received the true Fallon Solutions service that we pride ourselves on.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
JohnSouth East Queensland, QLD
Wonderful Field Staff
Tj and Tim rang ahead of arriving. Both were friendly and knowledgeable and diagnosed our Air-Conditioning system problem very quickly. I am also impressed with the arrangements they have put in place so that I receive a quote for work that needs to be done, as well as arranging a routine clean and service for our other air-conditioning units.
All in all, great people to deal with.
1 comment
Mark D.Fallon Solutions
Hi John. Thank you for this amazing review of both Tim & TJ! It sounds like they've both gone above and beyond and delivered the true Fallon Solutions experience we want for all of our customers. Th... Read more
ank you for taking the time to give them and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
Swedish Sauna 1pm, Antarctica 5.30pm
Had Fallon Solutions replace my hot water system 6 months earlier, no mess no fuss. Super quick, very thorough. Signed me up for the in-house VIP programme to instantly access free plumbing check and replace old washers and silicon sealants. Couldn't be more impressed, hence.....
When my aircon gave up the ghost last summer, I didn't want to go through another sweltering summer sweating like a little piggy. They honoured the quote when they replaced my hot water system (how awesome!). They had one spot left before Christmas which I jumped at. ...Read more
Most installers would give you this big chunk of time allotment and you sit around for hours waiting. Not Fallon Solutions! They called with updates and time expected. Tim & TJ arrived on schedule, all smiles in the unbearable heat and got straight into it. TJ was a rookie but she was evidently well skilled despite a few curved balls with wiring. By 5,30pm, my room was like Antarctica. It's not just Tim & TJ's great work....Fallon Solutions is by far the market leader. Even though Neil T. Fallon is not at the helm anymore, he should be very proud of the company he founded. If you want peace of mind with a competitive price, expert knowledge (which they're happy to share with you) and superb technicians, give them a call.1 comment
Mark D.Fallon Solutions
Hi Rudy, Wow! Thank you very much for this great review of Tim, TJ and Fallon Solutions as a whole! We really appreciate you taking the time to write it.
The type of feedback you have written is wh... Read more
at we love to hear, and it's exactly the type of service we expect from our team members.Similar opinion? Write a review on ieatwords.com.au!
Sally BSouth East Queensland, QLD
Great job Ash Totham!
Ash arrived inside the time frame given,was extremely professional and even knew the ages of both aircon units. He not only fixed the problem but he also gave a quote for replacement of the oldest unit. Thanks Ash I am very happy with your excellent service.Sally
1 comment
Mark D.Fallon Solutions
Thank you Sally B for this amazing review of Ash. He certainly receives a lot of compliments similar to yours. That is why he is such a valued member of our team. We will be sure to share your comments with Ash and his management team.
Similar opinion? Write a review on ieatwords.com.au!
HelenSouth East Queensland, QLD
- 2 reviews
Efficient
Ash was extremely polite and very communicative. Everything was explained.
Cost is well above market rate, but the service provided was very good. All questions I asked were answered and explained.
1 comment
Mark D.Fallon Solutions
Hi Helen thank you for passing this lovely review of Ash back to us. We pride ourselves on our amazing technician's. I'm glad to hear he was not only able to help you, but explained what he was doing... Read more
so thoroughly. Educating customers is something we love to do. I'll be sure to pass your comments back to him and his management team. Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
RalphHSouth East Queensland, QLD
Over priced and not qualified
Charged approximately 60% above market rate for their 'membership deal'. Technicians did not appear very knowledgeable even for a basic air con service. Watch for the trick of going outside to work out price. They are actually ringing the office to discuss how much extra margin they will put on the price.
1 comment
Mark D.Fallon Solutions
Hi RalphH,
I'm sorry to hear you haven't received the true Fallon Solutions service that we pride ourselves on.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
SarahSouth East Queensland, QLD
Tim and TJ were fabulous
Tim and TJ arrived on time and installed our new units with great care. A professional team who were a pleasure to have in our home - wouldn’t hesitate to recommend
1 comment
Mark D.Fallon Solutions
Hi Sarah, thank you for your kind words regarding both Tim & TJ. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. They are both a great team! Have a lovely day and happy new year.
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AnnieSouth East Queensland, QLD
- 2 reviews
Professional service
I used Fallon Solutions a few months ago to replace an old switchboard and to replace old air conditioners. Thomas C came to do the initial quote, Dan Rasmussen and Thomas Houston replaced the switchboard and Scottie and Sam installed the new air con units. I can honestly say that everyone turned up on time, explained the job, got straight to work and did a very professional job. I have had no issues since. Fallon Solutions are very easy to deal with and I would definitely use them again. Very happy to recommend them.
1 comment
Mark D.Fallon Solutions
Hi Annie, thank you for this lovely review of Thomas C, Dan, Thomas H, Scottie and Sam! We're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople... Read more
, but they all have very high service standards. All of our team try to go the extra mile with their levels of service and we're glad to hear they all achieved this for you. Thanks for recognising their hard work.Similar opinion? Write a review on ieatwords.com.au!
nryanSouth East Queensland, QLD
Great service
Matt and Tim from Fallon Solutions were friendly, prompt and professional. Extremely satisfied with the air con installation they completed for me. I'd recommend their services for any residential installation/servicing job - happy customer!
1 comment
Mark D.Fallon Solutions
Hi nryan! Thank you for your comments regarding Matt and Tim. We're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople, but they all have very h... Read more
igh service standards. Thanks for recognising their hard work.Similar opinion? Write a review on ieatwords.com.au!
PaulaSouth East Queensland, QLD
Air Conditioning Repair
Fil arrived on time and was professional. Fil answered all my questions, provided me with option's for the repair of two A/C units . Price was provide for repair before leaving site. Easy to deal with,Thank's Fil.
1 comment
Mark D.Fallon Solutions
Hi Paula, thank you for your comments regarding Fil. I'm glad he was able to provide you a few different options with the way forward for your air conditioning unit.
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BeauSouth East Queensland, QLD
Aircon service and maintenance
We called Fallon Solutions because we had a faulty aircon and decided we would have it looked at as well as service 2 other units in our home. Fil called about 20minutes before he arrived, which was great as we had asked for an morning appt but all had to get out of bed because we were on holidays! When he arrived he explained exactly what was involved with the 'job' and also presented us with the home protection plan. He went about the work very professionally and efficiently always telling us what and why he was doing. In the end the faulty ...Read more
aircon couldnt be repaired so we were given options and pricing for a new unit, but the other 2 units were working well after the servicing. This was our first experience using Fallon Solutions but Im sure it wont be our last . Thanks for sending us Fil, he was great, friendly, efficient and very professional.1 comment
Mark D.Fallon Solutions
Hi Beau.
Wow this is a truly amazing review of Fil! Thank you so much for taking the time to share your experience about him with us.
... Read more
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Mark D.Fallon Solutions
Hi Emily, Thank you for this amazing review of Edwin! It sounds like he has gone above and beyond and delivered the true Fallon Solutions experience we want for all of our customers. Thank you for ta... Read more
king the time to give him and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!