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LouMelbourne
- 9 reviews
Excellent service all round...
I was pleasantly surprised with the high level of service, efficiency and professionalism of Duct Masters - the office (Angela. Alana) and the technicians (Alex. Tich).
No fuss, good communication and timely.
Would have no hesitation recommending Duct Masters.
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Duct cleaning
Had our ducts cleaned today by Terrence. Terrence has been here previously and again his work was excellent. Job was done efficiently. Terrence always has a friendly approach and we hope to see him again next year
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de SilaGreater Melbourne (Outer), VIC
Ducted Heating
Winsley did an excellent job in clearing our heating ducts. He was very polite and knowledgeable and was always willing to explain the process. I would wholeheartedly recommend him and Duct Masters to anyone needing to clean the heating ducts.
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Richard AndersonGreater Melbourne (Metropolitan), VIC
Happy Customer
Terrance did an excellent job at our home today (25-02-20), he was very thorough and friendly. We have used Ductmasters for many years and will continue to do so. From Richard Anderson.
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Ian WGreater Melbourne (Metropolitan), VIC
Ian Wright
Sadek came today to clean our aircon ducts. This was his 4th visit and as usual he did an excellent job. We are always impressed with his efficiency and friendliness and we hope to see him again when the next service comes due.
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EleanorGreater Melbourne (Metropolitan), VIC
Fantastic service
We have just had Winsley clean our air conditioner and he did an excellent job. He was courteous, knowledgeable and very helpful. Wholeheartedly recommend him and Duct Masters to anyone needing air conditioner cleaning/ service for efficiency and service.
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John RedenbachGreater Melbourne (Outer), VIC
Working very well!
Sadek from Duct Masters cleaned our two air conditioners in Warrandyte this week as they hadnt been cleaned for 13 years!
The price was reasonable and Sadek did a great job was very careful and took his time.
They are both working very well as a result
Highly recommended
John and Carol Redenbach
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Barbara astridgeGreater Melbourne (Metropolitan), VIC
Split cleaning
Winsley has been to service my air conditioner I have found him to be polite person, He has done a marvellous job, my unit is very clean and working very well.
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Emma T.Greater Melbourne (Metropolitan), VIC
Great service, very happy!
Winsley from Duct Masters was very thorough and did a great and professional job cleaning our ducts.
It's nice to know we are breathing in clean air, especially with a newborn in the house!
Would highly recommend Duct Masters to anyone :)
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Not happy!
I have used Ductmasters several times and was happy with the people doing the job. However after having the ducting cleaned several months ago I have had repeated calls from the company asking if Id like to make a time for them to clean. Each time Ive explained patiently that someone has already cleaned, but still the calls keep coming...Am completely fed up with them!
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by sue 12th of nov 2022Gippsland, VIC
Honest, helpful, friendly. Trustworthy. A++ service
Sadek can to our home today, cleaned duct work .on our evaporative & ducted heating units, took us through step by step ..we were amazed what came out of our ducts ..we can now breath easy. knowing we now have a healthy home thank you so much Sadek.he was friendly ..and new his product ..so helpful ..we will see you in 2 years ..every home needs to have this done .lovely honest company..thanks from sue & adrian
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Thorough and efficient
Terence came today to clean our evaporative cooling unit and ducts. He was very thorough and knowledgeable in this field. Very friendly and he cleaned up after him. Thrilled with the thought we can breathe safely for another two years until he next comes again. Thank you Terence
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JohnGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 2 likes
Tricky job well done
While moving some bricks from under the house I was horrified to discover a very large hole in the heating ducting which we had put in 40 years ago and never had looked at since. No wonder the heating wasn't working very well but we had just got used to it over the years. It turned out there were other holes as well further under the house and the whole lot needed pulling out and replacing. Tich and Neil from Duct Masters did the work and made a very good job of it particularly in light of the difficult access under the house. The price seemed ...Read more
fair and they arrived on time, cleaned everything up afterwards and were very helpful and pleasant to deal with. The company was professional, it explained what needed doing and I didn't get any sense of being "sold" anything and would highly recommend them. The heating now works beautifully just as it did when it was new and I'm annoyed with myself that I didn't investigate the issue years ago and fix it then.Similar opinion? Write a review on ieatwords.com.au!
CarliGreater Melbourne (Outer), VIC
Honest. Thorough and friendly service
Very thorough investigation of problem. Honest opinion with detailed explanation, this was accompanied with photos and videos to further explain the situation.
My specialist was Californian Neil, servicing the Wantirna area.
I would recommend Duct Masters.
And request Neil!
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Charges for Inspection
I rang this company because I needed some ducts replaced on a ducted heating system. I had already inspected the ducts and knew exactly what needed replacing. They said they would charge me $100 to inspect it. I said I don't need an inspection, I need someone to fix it! They said 'we don't have any ducts in stock'. I said 'but you are called 'Ductmaster'!
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Jenny EastwoodGreater Melbourne (Outer), VIC
Very Professional!
Sadek & Pheng did an excellent job, with amazing results. They arrived early & went about their work in a highly professional manner. They were both very polite & helpful! Would not hesitate to recommend Duct Masters. Customer service was spot on!
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Tanya WGreater Melbourne (Metropolitan), VIC
- 3 reviews
Fantastic Company. Highly Recommend Neil at Duct Masters!!
I spoke to a lovely lady Angela at Duct Masters and she booked the cleaning in for the following day. Neil arrived right on time, he had such a friendly and polite manner, his customer service was outstanding. Neil explained the whole process and assured me that there would be no mess and he was absolutely correct. I was surprised that it was a quick and efficient process and my heating is definitely running so much better now. Thank You Great Job all round Neil, Angela and Duct Masters!!
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Sadek top man
Sadek came and done a superb job, great bloke to chat to, very efficient. I can see why is the best of the best. Excellent job. I would recommend duct masters to anyone who needs this kind of service.
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LynGreater Melbourne (Outer), VIC
Excellent service and a job well done.
Sadek came to our home today to clean our ducts. He was on time and very friendly and courteous. He was very professional and explained everything he was doing. His customer service was nothing short of excellent, and his enthusiasm for his work was fantastic, which is very hard to find these days. He checked the condition of everything as he cleaned it. I would not hesitate to recommend Sadek and Duct Masters to anyone needing their ducts cleaned. I did not realise the importance of having our ducts cleaned until it was done. The heater works so much better now. So glad we chose Duct Masters and were lucky enough to have Sadek sent to us. Thank you Sadek.
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Mary Ann BGreater Melbourne (Metropolitan), VIC
Excellent Service, Thank you Simo and Duct Masters
I was very impressed with the "old fashioned " customer service of the telephone staff and Simo who came to clean my gas ducted heating. Simo was pleasant polite very efficient, knowledgeable and professional. He explained everything that he was doing and he cleaned up all the residual dust that fell from the unit as a result of the cleaning process
The knowledge and information provided by all the staff I spoke with and met made me confident that Duct Masters would do an excellent A1 quality job. I wasnt disappointed.
I have definitely noticed a positive change in how my gas heating functions since it was cleaned.
I highly recommend Duct Masters and will continue to use them to service my system.
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