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Good job, thank you Samer
Samer came to service both our heating and evaporative ducting today. He was on time, courteous and explained everything thoroughly to us. His job was highly professional and efficient. We are very pleased with the outcome and will definitely like to have his service in the future. Thank you
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JohnGreater Melbourne (Metropolitan), VIC
Thank you Sadek for a job well done.
Sadek cleaned the ducts at our home today. He was punctual, pleasant and efficient. We were particularly pleased when Sadek discovered a minor fault in one of the registers and spent considerable time fixing the fault at no additional expense. My study is much warmer as a consequence. Thank you Sadek - we will see you again in two years time.
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LynGreater Melbourne (Outer), VIC
JOB WELL DONE
I was very pleased with the service I received. Sadeq was on time, friendly and polite, answered all my questions even before I asked them. Would certainly use this service again.
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Efficient and professional service
Neil phoned prior to arrival, and five minutes had passed when he arrived. His response to a multiple number of questions was exemplary. the job he did was highly professional and efficient. Thank you for the good work.
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Leanne A.Greater Melbourne (Metropolitan), VIC
Great Job
Had Sadek from Duct Masters out to clean our ducts and was very happy with the whole experience. Sadek is very friendly and explained everything that he did throughout the job. He was efficient, professional and respectful. All equipment used was very clean and there was no mess left behind. Definitely recommend Duct Masters.
Leanne.
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Duct cleaning great job!
Thanks so much Neil for your attention to detail, our house smells so much fresher now & we can relax knowing that the vents are clean & won't trigger an asthma attack in our son. Good work.
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Stephen J.Greater Melbourne (Outer), VIC
Great service, very professional!
Sam from Duct Masters has just completed his service call at our house and we couldn't be happier. Very professional, informative and friendly, we will definitely be asking for him to come again when we next get our ducts cleaned. Sam arrived on time, completed his work quickly and efficiently and then gave a full report on what had been done. Very pleased with the service !
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Trudi FGreater Melbourne (Metropolitan), VIC
Awesome job
After a year of a renovation we knew it would be a dirty job full of plaster and dust. Sadek did a fantastic job and explained each part of the process showing me what was happening at each point, very professional and attentive. Duct Masters were easy to deal with and the staff were lovely. Thank you.
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RosalieGreater Melbourne (Outer), VIC
awesome job!!
Terrance - master of difficult duct replacement requirements!! job carried out with great thought, consideration, and professionalism. Job done well, job well done!! Arrived on time, finished efficently, polite, professional. Many thanks!
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Excellent customer service
Great service, Neil was very thorough as he needed to deal with ducts that hadn’t been cleaned for years!! The system works better and no more dust! The tea tree spray also left the house smelling fresh and clean.
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BruceMelbourne
- 6 reviews
- 2 likes
- Verified customer
A Very Professional Service
Firstly, this is genuine review unlike a lot of the others i read when searching for someone to clean my ducts and service the central heating unit. I called Duct Masters to book an appointment and was greeted by cheery, helpful staff. The appt was booked for 10.30 the next day and at 11.10 after no one had shown up I thought i had made a big mistake. I called the office to find out what was happening and was told they would get back to me in 5 minutes which they did and explained the technician was close by, which he was. Sam the technician tu...Read more
rned up and i would be struggling to find someone more professional and attentive to detail than Sam, he just did a superb job, very thorough and had complete knowledge on the system and what needed to be done. It is very rare that i will compliment service providers but Duct Masters and Sam exceeded my expectations and i have already passed their details on 2 others who will be contacting them.Similar opinion? Write a review on ieatwords.com.au!
Noonie
- 2 reviews
Great work!
Joey cleaned our ducts, he was very personable, thorough and went about it in a very professional way.
I would have no hesitation in recommending Joey and Duct Masters to all our family and friends.
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UsernameGreater Melbourne (Outer), VIC
Avoid, look elsewhere
After cleaning we were left with a dislodged air intake shoot which made it suck up insulation and blow it all over our house. They blamed poor installation but it has never happened before. It was a snug fit! Cleaner obviously wasn’t attentive enough to notice. Wouldn’t call them duct “masters”. Got stung $60 for them to come out tell me it wasn’t their fault.. who else dislodged it? Not happy, look elsewhere.
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Very Dissatisfied Custom
- 2 reviews
- 2 likes
Job well done
Neil from Duct Masters cleaned our central heating system today and we were very impressed with his thorough cleaning work as well as his pleasant and professional demeanour. Would highly recommend this company.
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Good job !
Sadek and Joey just left. Professional, friendly and on the ball. Very happy to recommend them. We had left the clean for a while as shown by the before and after photos !
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CarolGreater Melbourne (Outer), VIC
Essential annual ducts and tubes clean out - places I can't get to!
Duct Masters are great. Terrance came this time and as with all the DM team, he was prompt, friendly and efficient. This service is great for clean & warm winter heating! Highly recommended!
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Renee GGreater Melbourne (Outer), VIC
Amazing service
We had Sam come to our Mornington Peninsula property to clean and sanitize our ducts. I was so happy with the service. Sam arrived early and stayed late to make sure the job was done perfectly. 100% recommend Sam and Ductmasters.
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Good work Sadek
Had issues with ducted a/c. Not not corrected after service on the refrigeration unit. Called Duct Masters for duct clean and roof check. Great job by Sadek. All aok now.
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Anne
- 3 reviews
Sam from Duct Masters was excellent!
We were very pleased with Sam from Duct Masters. He was early, thoroughly professional, explained the process, was very knowledgeable and did the job on budget. He was friendly with the kids and we would definitely use Duct Masters again.
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Great service
Prompt, efficient, professional, courteous and friendly service from Terrence. Could not have been more helpful. We will definitely use them again.
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