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Classic Range, Country Kitchen, Oven Pan Range, etc...GianniGreater Melbourne (Outer), VIC
Where has the quality gone
Purchased new pot after using old one that I have used for last for 20 years plus, and is still fabulous. New one noticeably inferior. What's happened to the Quality
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HMG1969Greater Melbourne (Metropolitan), VIC
Great product once upon a time.....
Purchased a set of pots and cookware approximately 3 years ago at a total cost of $1000. My mother had Bessemer products that have stood the test of time. The pots are now of an inferior quality. The coating is poor and showing signs of fading and peeling even though they have only ever been washed by hand as instructed. The biggest concern however has been the extremely poor handles which have all become brittle and have started to fall apart. I am not sure how such a safety issue has not resulted in a product recall?
Purchased in March 2021.
1 comment
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Not the product I knew
So disappointed. Grew up with Bessemer, bought a few pieces as mine from 12 years ago needed updating. The coating is so thin and fragile, definitely do not last as long as they did, have only had these ones for 2 years. As much as I love how they cook not worth the money if they need replacing so often. And you shouldn’t have to be so delicate to maintain these. Will now look at other brands
Purchased in August 2021.
1 comment
John M.Bessemer
I’m sorry you have had this experience. We are actually using superior coatings over the past 5 years. Please contact us on 1300655994 and we can arrange an inspection of your cookware.
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david g.Sydney, NSW
- 2 reviews
Rubbish for 2.5 litre saucepan at $330 RRP
After problems with new plastic clip on handles and tops perishing our 12 month old saucepans have shown more wear and tear from regular use than pots we had for 30 years .
New pots have been well looked after (As per manufacture care recommendations)
Teresa at Bessemer insisted only explaination of the fading paint, staining and bubbling of non stick surface is from dishwasher use. Never been anywhere near a dishwasher.
Bottom line is if you you think you are getting top durable Quality in the 2.5 litre saucepan at the handsome price of $...Read more
Purchased in July 2021 for $187.00.
2 comments
John M.Bessemer
I understand from Teresa that she replaced your 2.5 Litre Saucepan base as it had a faulty handle. The coating was not bubbling or peeling. This review is not accurate.
John the Handle was only one problem
.The Handle has already been replaced when all new pot with the new clip on design failed. Also they knob on the top of lid had to be replaced as plactic had peris... Read more
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Pan is sticking
I have a frypan that is no longer non stick, everything sticks especially eggs. How do i reseason the pan if that is such a thing. Love my pan just need it not to stick....
1 comment
John M.Bessemer
Please contact your local office on 1300655994 and someone will be able to assist
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DiiMetropolitan Adelaide, SA
Very happy
I have had some Bessemer for 30 years. Particularly love the round baking pan which I have used to cook pizzas on an open fire while camping and it still does the best roast potatoes, the old casserole is about dead, so am looking to buy a new one. Daughter just bought me a new Multipan, which will be cared for much better than my old pieces.
Purchased in July 2021.
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FGB
- 2 reviews
Very happy with this product
Purchased a full set of pots and pans about 11 years ago. Have worn out the non stick coating on 2 of them and we are replacing them with the same again. Lasted a long time and hard wearing. By comparison we have cycled through 3 pairs of premium Tefal frying pans in the same time period
I think the wear and tear is normal and we don’t follow the care and use instructions as closely as we shoull
Would recommend these pots and fans 100 percent
Purchased in April 2021.
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Out westSouthwest, VIC
- 4 reviews
- 1 like
Get what you pay for!
My wife now has a collection like you have never imagined!!!
Great cookware! Heavy quality, non stick, and great results in ALL pans, pots etc.
I honestly could not say a bad word about the items! (more than I could say about all the stonedine, Tupperware and other cookware we have owned) !
Purchased in December 2021 for $2,500.00.
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PameJCaboolture
Can't live without it!
Still using large dutch oven (a few scratches), medium dutch oven and wok since 1972 (46 years). Main oven is broken but I can still cook pizzas & cakes on a rack in large dutch oven.
How great is that.
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Steve PCoffs Harbour
- 3 reviews
- 2 likes
Not what they say they are
Good solid pans and cookware but the surface no matter what you do will not last had mine re coated twice
Very difficult to get a good rec coating that will last Bessemer not interested in customer services for the price you pay not very good value
1 comment
John M.Bessemer
I’m sorry you had this experience but we do not recoat cookware. If cookware is damaged we don’t recommend using a third party to recoat. We can trade in cookware for new at a discount. We use the la... Read more
test premium non stick coatings but as with all non stick coatings they must be looked after for longevity. If you wish to have your cookware inspected please call 1300655994 and someone will be able to arrange this.Similar opinion? Write a review on ieatwords.com.au!
Quality has gone down hill
My family has long used these pans and pots and when I moved out I invested a lot in my own and I was happy. Over the last couple of years I’ve been new pieces and I’ve not been happy and returned pieces for repair. The pans now chip, scratch, the exterior peels and I’ve had the handles literally crumble off. My current 3lt pan is now peeling after only a year or so and I’ve had enough. I’ve found another Australian brand which manufactures in Milan and the quality is not letting me down. I no longer recommend this brand for the high end price .
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NortPerth, WA
- 2 reviews
Peeling suface
We bought over ten years ago with the impression it would be our last purchase spending alot of money six pans and coming with a thought life time warranty . Dissapointed the coating is peeling on two of our saucepans. They were great up till then.
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Excellent
Having been the owner of two sets Bessemer cookware in 50 years am still delighted with the high quality. My last purchase was 30 years ago. Use them daily to feed my farming family. The items get a very hard time and have signs of wear but I have no reason to complain or be negative. Never thought about warranty or guarantee.
What I would like clarified is have been told I can send saucepans back to the Company for resurfacing or is this idle chatter. Hope to hear from you. Chow Mary
ps have put year down as 1998 but in fact it was 1989
1 comment
John M.Bessemer
Mary, Great to see you’ve had a positive experience with your Bessemer products over the years. We don’t resurface cookware anymore but still offer a trade in with a generous discount and we recycle t... Read more
he old cookware. Please phone 1300655994 for more detailed information about your options.Similar opinion? Write a review on ieatwords.com.au!
Linning is peeling as if it was only covered up
Bought mine a long time ago, but was told it was life guarantee. Nonsense. They can see it is just coated but will not replace. Bought a normal non stick for $20.00 works like gold.
2 comments
John M.Bessemer
There was no ‘lifetime warranty’ after 1993. It was 5 years. The documentation was quite clear at the time. If this was faulty workmanship it would have been evident within this period. 2 stars is pretty tough after 20 years use from this piece.
Not happy with the response. When purchased I was tols together with another friend it was life guarant.. I bought one 20 years ago from Kmart. Still as good as new. Only paid $17.00. Not happy. Will never recommemd to anyone.
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Marg KSydney Surrounds, NSW
Poor quality & aftermarket service
Initially the range lived up to expectations, however, after several years of use the non stick surface breaks down and scratches appear on the cooking service. Always being careful to use below 50% heat/flame and never using metallic cooking implements the surface deteriorated.
Whats more annoying is upon returning to Bessemer outlet for a possible warranty repair or swap, the salespersons with the certainty of a self proclaimed metallurgical engineer upon inspection is adamant that high heat and metal implements caused the failure of the sur...Read more
1 comment
John M.Bessemer
I’m sorry you have had this experience. Please phone your local office on 1300655994 and we will arrange an inspection. It may be a faulty piece.
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Pat FMelbourne
Will be buying more
I rarely write reviews but I am so happy with my Bessemer that I am considering getting more to replace the current pots and pans that I have. It performs as it should and VERY easy to clean!
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I love all BESSEMER cookware!
I was recommended this product 16 years ago, I purchased some and haven’t looked back. I now own lots of this product, bits and pieces from every line.
I have got my Mum and sisters onto it too.
I live between two houses and have my cupboards stocked with Bessemer.
Friends come for tea and love the look of my pots on the stove.
1 comment
John M.Bessemer
Thanks for your kind words. Enjoy your Bessemer!
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BelindaSydney
Love Bessemer cookware
I've been cooking with Bessemer for 20 years and couldn't imagine cooking without it!
Not only do they add to the aesthetics of my kitchen, they also assist to produce delicious meals. The way the cookware is designed, means I can fry, bake and or slow cook with just one pan. They are sturdy, easy to clean and the non-stick surface means I can cook with little to no oils. Furthermore, Bessemer cookware is one of the only company's that has their own dedicated distributers. As a result their is always someone available if I need support, advice or have any issues with my cookware.
I absolutely love my Bessemer.
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No other brand compares to Bessemer
I've tried about every nonstick cookware on the market, nothing beats Bessemer. Durable, easy to clean, retains nutrients, saves energy, chemical free, induction base! What's even better is the 5 year guarantee and the trade in policy that no other cookware company offers. The best part is that you can become a distributor and get your pieces at cost price. It is simply a fabulous product. I love it and highly recommend it to everybody!
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Great Quality Cookware
Really great quality product. It has worked well with gas and induction cooking and great for cooking a bolognese sauce. I would recommend this product . . . . .
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Questions & Answers
Pep M.asked
Can you put lids in oven with plastic Handele
1 answer
John M.Bessemer
Please contact your local office on 1300655994 and someone will be able to assist.
Debbie J.asked
I used my oven dish for the base of steaming a fish but didn't realise that it ran out of water, now there is a large water stain on the teflon. Is there any way to remove it because I love this peice of cookware, it makes the best crispy baked potatoes.
1 answer
John M.Bessemer
Please contact your local office on 1300655994 during office hours and someone will be able to assist.
Reginaasked
Why doesn’t my pot work on a electric stove 3L saucepan
1 answer
John M.Bessemer
Please contact your local office during office hours on 1300655994 and someone will be able to assist.
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John M.Bessemer
Please contact the company on 1300655994 and this product can be inspected and replaced if faulty.