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Reviews

(159)
(8)
(0)
(0)
(10)
  • Customer Service
    4.7 (84)
  • Timeliness
    4.8 (77)
  • Job Satisfaction
    4.8 (72)
  • Rates and Fees
    4.2 (74)


Jim

Jim

  • 2 reviews

Great Knowledgeable Service

published

Shane was awesome found my issue straight away. Not only did he fix the problem i called for, but also fixed a second minor issue we had with great expertise.



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Fallon Solutions
Mark D.Fallon Solutions

Hi Jim, thank you for your review of Shane and his work. All of our team try to go the extra mile with their levels of service, and it's great to hear that he achieved this. Thank you again!


Great service

published

Had a visit from Chris R re an issue I had with my dishwasher. He arrived promptly & carried out the work efficiently, gave me options & helpful advice. Very good customer service which is missing a lot these days. Thanks



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Fallon Solutions
Mark D.Fallon Solutions

Hi Gabriel, thank you for the glowing review of Chris. We do strive to provide the most complete service with our technicians. Their knowledge, skills and friendliness are an asset to us. Thanks again for taking the time to share your experience.

Fern Linden

Fern LindenSouth East Queensland, QLD

Great job thanks

published

Jake did a fantastic job, replacing our cisterns and the kitchen tap, checking our system for us and organising for someone to come a few days later to check out our drainage system. He was very helpful and very pleasant to work with,

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Fern Linden, thank you for your kind words regarding Jake. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Have a lovely day.



Janet

JanetSouth East Queensland, QLD

Excellent work Michael and Jade

published

I would like to express my satisfaction on the work that was carried out in my house yesterday. All required work was done very professionally and in good time . Thank you Michael and Jade . I will recommend Fallon Solutions to anybody who ask

1 comment
Fallon Solutions
Mark D.Fallon Solutions

glen

glenSouth East Queensland, QLD

Crap crapper consultants

published

Even if you were drowning a sea of excrement, your last port of call should be this disgraceful, price-gouging, fraud of a company. Find a real plumber who won't steal from you.

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Khiara B

Khiara BSouth East Queensland, QLD

  • 2 reviews

Water damage inspection

published

Recently bought a house that needed some work done on it. Warren came out to inspect the cause of water damage in both bathrooms and was able to give us great insight into the issue and possible solutions. He also inspected the taps and plumbing throughout the house and let us know of other issues we had with a broken down quote for all required jobs. Great service and would highly recommend.

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Fallon Solutions
Mark D.Fallon Solutions

Michele

Michele

  • 2 reviews

Excellent service

published

Sam Allen fixed the down pipes to the water tank, now better than they were before the problem and also installed some new taps. All work was done in an efficient and professional manner. Sam kept me informed of what he was doing and why and was very pleasant and courteous. Thank you Sam.

1 comment
Fallon Solutions
Mark D.Fallon Solutions

Hi Michele, thank you for your kind words regarding Sam. That's exactly the type of words we love to hear, and it's exactly the type of service we want for all our customers. Sam is a real asset to us and we're lucky to have him Have a lovely day.


Lex

LexSouth East Queensland, QLD

  • 3 reviews

replacement of hot water system

published

Service technician LINCOLN arrived early, promptly identified problem and suggested suitable replacement.This was achieved in an informative but courteous and friendly manner .The workmanship was professional and efficiently achieved.Impressive job well done!

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Fallon Solutions
Mark D.Fallon Solutions
Roslyn

RoslynSouth East Queensland, QLD

Excellent Service

published

Nick H arrived at the time he said he would explained what the problem was and gave me a couple of solutions to our problems work was completed quickly and everything was clean up after he had finished

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Fallon Solutions
Mark D.Fallon Solutions

Hi Roslyn, thank you for letting us know about Nick. It's great to hear that he was efficient, explained the problem, and was also mindful of keeping your home clean and tidy. Thanks again for taking the time to share your experience.

FLOWING AGAIN

FLOWING AGAINSouth East Queensland, QLD

FLOWING AGAIN

published

Had a partially blocked sewerage pipe. E-mail contact over w/end, representative made contact first thing Monday morning, booked a same day call out, arrived on time, quote agreed upon and job completed as planned. Services performed by Matt were of a high degree, he was friendly and courteous and left the worksite clean. Charges are up there, pricing bible was part of tool kit, but not a job that can be done any other way when a potential emergency is looming.

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Fallon Solutions
Mark D.Fallon Solutions

jjacer

jjacerForest Lake

  • 24 reviews
  • 4 likes

Complete ripoff.

published
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6 comments
Fallon Solutions
Mark D.Fallon Solutions
jjacer
jjacer

Travel fee? He was 10 mins away from my place.

Fallon Solutions
Mark D.Fallon Solutions

Mogg27

Mogg27South East Queensland, QLD

  • Verified customer

Massively overcharged

published

Charged almost $600 to replace a kitchen tap. Plumber was here for less than an hour. Quality of work was good but $600 is a crazy amount of money! Also signed us up for their 'Home Protection Plan' which my wife accepted. When I called to cancel this I expected the price would go down as advised by their call centre. I then received an invoice which was more expensive as apparently we had received a 15% discount as part of the plan which we were now not eligible for. This was never explained to me. I certainly won't be using these guys ever again!

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Fay Lewis

Fay LewisSouth East Queensland, QLD

  • 2 reviews

Good Job

published

I had a blocked drain and needed some other plumbing jobs done. Chris Csortes from Fallon attended and cleared the drain and completed the other jobs in a timely manner. I found Chris to be polite, informative and a pleasure to deal with.

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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Amazing Service

published

We had a major issue with our drainage. We contacted Fallon and had a very quick response from Shane Scott the Plumber. He was thorough and provided us with detailed information on what the problem was and because he has to return because it is a huge job, he provided us with a temporary solution. He was professional, courteous, efficient and answered any questions we had. I would highly recommend Fallon Solutions. Thanks again Shane

Customer Service
1 comment
Fallon Solutions
Mark D.Fallon Solutions
Mel

MelSouth East Queensland, QLD

Excellent service.

published

We are a regular Fallon customer and always receive fantastic service. It’s the little things that make a big difference - like the shoe covers the technicians wear to keep our floors clean and the friendly conversation that makes the service seem less transactional. Today, Warren came out and provided considered advice and a thorough plumbing inspection. He was well aware of the latest regulations, and let us know how to get a long life out of our pipes and tap ware. He also unblocked a sink that has been bothering us for a while.

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Fallon Solutions
Mark D.Fallon Solutions
Mike M.

Mike M.South East Queensland, QLD

Fast & Efficient

published

Great work by plumber Shane in Brisbane. He phoned before arriving, quickly unblocked the blocked kitchen drain with minimum fuss and explained the likely problem, then moved on to the shower and replaced the taps, washers and shower head. All work was completed promptly (but not rushed) and tidily. And all on the day before Christmas. I highly recommend using Shane if you're in Brisbane!

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Fallon Solutions
Mark D.Fallon Solutions

AngryForElderly

AngryForElderlyMelbourne

  • 2 reviews

Excellent service

published

Craig provided timely and informative advise on Christmas Eve regarding a blocked down pipe after a huge downpour. His work to identify and clear the blockage was very professional and he didn't hesitate explaining in detail what he needed to do. I would highly recommend Craig and Fallon Solutions.

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Fallon Solutions
Mark D.Fallon Solutions

Smithy

SmithySouth East Queensland, QLD

  • 2 reviews

Leaking Underground Pipe

published
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1 comment
Fallon Solutions
Mark D.Fallon Solutions

Rhonda S.

Rhonda S.South East Queensland, QLD

  • Verified customer

great service

published

Warren was the tradie who was efficient and very clear in what was required to fix the issue and provided alternative product than what was in existence, Couldn't have been more satisfied ..

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Fallon Solutions
Mark D.Fallon Solutions

Thank you Rhonda S for this amazing review of Warren. He certainly receives a lot of compliments similar to yours. That is why he is such a valued member of our team. We will be sure to share your comments with Warren and his management team.


Mike

MikeSouth East Queensland, QLD

  • 6 reviews
  • 2 likes

Delivered on expectation

published
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3 comments
Fallon Solutions
Mark D.Fallon Solutions
Mike
Mike
Fallon Solutions
Mark D.Fallon Solutions

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