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Reviews

4.6

116 reviews
5
(101)
4
(5)
3
(1)
2
(2)
1
(7)
  • Customer Service
    4.8 (25)
  • Timeliness
    4.8 (26)
  • Job Satisfaction
    4.7 (23)
  • Rates and Fees
    4.4 (24)
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Fantastic Service

published

Hot water stopped working over weekend. Called Sunday morning. An hour later plumber arrived and fixed it. No more cold showers. Have hot water again. Very polite and helpful tradie explaining everything. Much appreciated, thanks Cody.

Timeliness
Vinny

VinnyPerth, WA

  • 2 reviews

Hot water system broken after one week

published

Had thermocouple valve replaced on dux hot water system on 20 April today is 26 April and cold water again not happy was the problem diagnosed properly? Great inconvenience on the weekend

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Kerry

KerryPerth, WA

New hot water system

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We rang Hilton Plumbing for a quote on a new hot water system. The quote was extremely cheaper than a quote we had with another company. Within the hour we had James installing one for us. He was very polite, professional and efficient.
Great job, would definitely use again Hilton Plumbing again.
Thankyou.

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A good explanation and prompt service

published

James was brilliant at explaining the problem and giving me options so that I could keep within the budget and get the job done as efficiently as possible so as to keep my tenants happy

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Polite and professional

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Telephone operator was polite and professional as was the plumber for the job. Arrived on time and completed the work efficiently and was happy to answer any questions I had. Would recommend.

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Kate

KatePerth, WA

Emergency plumbing

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An emergency plumbing issue late in the evening was promptly addressed and professionally resolved. Very friendly and knowledgeable service and would highly recommend. Thank you, your help is greatly appreciated.

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Hilary

HilaryPerth, WA

Job completed

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The technician James was knowledgeable and kept me informed of the fault finding progression. Was successful in finding the fault. Experience would like to have him attend again if any other problem comes.

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Brendon was professional and experienced I am happy to recommend him

published

Brendon was tidy cleaned after he finished and removed the water tank
My episode of a burst Gas water tank happened at midnight by 11am next morning I was visited by Brian and he organised the job to be done at a time to suit me
Many thanks to all young professions

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Jin

JinPerth, WA

Did the job needed to be doing!

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Came and fixed my blocked sink within 2 hours from placing the call. Was friendly and did the job very quickly! Price of fixing was a bit steep but understandable with short and quick notice

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Sharon H.

Sharon H.Perth, WA

Tricky job

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On time service and good price. Initial job was completed efficiently until we got to that one tricky tap. Richard persisted to find a solution that works and looks great too. Fabulous job. Highly recommend.

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Blockage resolved

published

Bryan was prompt, professional and courteous. The blockage was located and cleared with minimal interruption.

This paragraph is to make up the 30 words as there isn’t much I can say!

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Safija

SafijaWestern Australia

Great service

published

We phoned as an emergency call out. James was polite and efficient and did a wonderful job fixing the gas leak. We would use Hilton again if the time arose.

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Lynwarren

LynwarrenPerth, WA

Very pleased with the team.

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Could not be happier with the personnel, their work and the end result. Guided me through options available and gave me time to think it through. Thoughtful, quick, efficient. Well done !

Plumbing by Brendan

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Excellent tradesman second time used he’s punctual and efficient and we recommend Hilton Plumbing. Don’t have any additional words to add I’ve said it all. Nothing more to say for goodness sake lol

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Judith

JudithPerth, WA

Brilliant

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An emergency leak attended to promptly. Connor rang me when he was ten minutes away...very professional and respectful...quick and a great job done. My 'go to' plumbers for all future dealings.

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Spot on

published

Real plumbers that know what SHOULD be done the correct way. Listens to the client and client interaction very professional. Cleaned up once done. What more could you ask for. Great job, thank you.

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Julieta

JulietaPerth, WA

Plumbing Services

published

Hilton Plumbing’s Plumbers are courteous; they provide details of the work required to fix your problem including the cost before commencing; they do a good job, leaving your premises tidy.

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Amanda

AmandaPerth, WA

Great job

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The plumber who attend was on time, quoted a reasonable price for to complete the job compared to other plumbing companies. He performed the job well and was friendly. Would highly recommend to others.

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D of Winthrop

D of WinthropPerth, WA

Excellent. Highly recommended.

published

Hilton plumbing did my hot water replacement a year ago and their service and price was great. Now I just found I had a leak in my mains pipe (unrelated to the hot water system) and called Hilton. They were here within the hour to do an obligation free quote and ended up doing the job on the spot (I had dug up the leak). Once again, price and service was excellent. Highly recommended.

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Hazel

HazelPerth, WA

  • 3 reviews

Excellent service again!

published

Dwayne did a great job replacing my water heater, very tidy job and an excellent price. Highly recommend Hilton Plumbing to anyone who needs plumbing work done. Thank you again

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