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Reviewer Photos & Videos
AngryForElderlyMelbourne
- 2 reviews
Excellent service
Craig provided timely and informative advise on Christmas Eve regarding a blocked down pipe after a huge downpour. His work to identify and clear the blockage was very professional and he didn't hesitate explaining in detail what he needed to do. I would highly recommend Craig and Fallon Solutions.
1 comment
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SmithySouth East Queensland, QLD
- 2 reviews
Leaking Underground Pipe
Josh F and Elijah were fantastic when they came to fix a leaking underground pipe which had been leaking for quite some time. Josh F came to our property the day before to locate the leak using specialised testing equipment. His professionalism and friendly approach is a credit to him. He provided a quote to repair the leak then made an appointment the following day to come and do the repairs. Josh F and Elijah arrived on time and did an amazing job. Both were very approachable and kept us fully informed throughout the process of what needed t...Read more
o be done. Their workmanship is great and although they had to dig away some of the yard, they did an excellent job cleaning up after they had finished. I would thoroughly recommend Fallon Solutions to anyone who needs work done at their home.
1 comment
Mark D.Fallon Solutions
Hi Smithy. Wow thank you for taking the time to share your experience with both Josh and Elijah. We do strive to provide the most complete service with our technicians. Their knowledge, skills, frien... Read more
dliness and cleanliness are an asset to us. It's great to hear that they were not only able to complete the work to a high standard, but was also very friendly and professional whilst doing so. It's great to hear the cleaned up after themselves, this is exactly the type of comments we love to hear. I'll be sure to let management know they are both doing a great job! Have a great day!Similar opinion? Write a review on ieatwords.com.au!
Rhonda S.South East Queensland, QLD
- Verified customer
great service
Warren was the tradie who was efficient and very clear in what was required to fix the issue and provided alternative product than what was in existence, Couldn't have been more satisfied ..
1 comment
Mark D.Fallon Solutions
Thank you Rhonda S for this amazing review of Warren. He certainly receives a lot of compliments similar to yours. That is why he is such a valued member of our team. We will be sure to share your comments with Warren and his management team.
Similar opinion? Write a review on ieatwords.com.au!
MikeSouth East Queensland, QLD
- 6 reviews
- 2 likes
Delivered on expectation
Had to have a backflow prevention device tested according to city council regulations. These are attached to taps close to grease traps and require testing every year. This was our first but my neighbor had some rogues do a test at his commercial property and they took him for a sucker.
I rang Fallon Solutions, was quoted a price which they emailed me. The plumber would ring me 15 - 30 minutes before arriving. On the day, Joshua F rang 30 minutes before arriving as promised, tested the device, said it was ok for another year and did the pa...Read more
3 comments
Mark D.Fallon Solutions
Hi Mike,
Thank you very much for a great review of Joshua and the feedback from Fallon Solutions as a whole.
... Read more
Hi Sheyaan,
Your payment process was articulated to me at time of booking. My only comment was that for most jobs by contractors, the tax invoice is left with or sent to the client when job completed... Read more
Mark D.Fallon Solutions
Hi Mike,
Oh thank you for clarifying this.
... Read more
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Outstanding service, great outcome
Warren was fantastic. He was punctual, clearly understood what was required and his workmanship was very good. A great experience, I would use Fallon Solultions services again because of him.
1 comment
Mark D.Fallon Solutions
Hi Scott, thank you for your review of Warren and his work. All of our team try to go the extra mile with their levels of service, and it's great to hear that he achieved this. Thank you!
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Megan C.South East Queensland, QLD
5* professional service
Sam Allen was fantastic - he thought outside the box to find a neat solution to my problem, kept me informed re: parts and backed it up with excellent workmanship during the busy Christmas period.
On time, professional, clean and courteous - the ideal trades experience.
1 comment
Mark D.Fallon Solutions
Hi Megan C. Thank you for this amazing review of Sam! It sounds like he has gone above and beyond to deliver the true Fallon Solutions experience we want for all of our customers. Thank you for taki... Read more
ng the time to give him and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
JaiSouth East Queensland, QLD
- 4 reviews
Highly recommend!!!!
Luke S is great! He arrived on time, talked us through every detail, provided honest advice and good thorough work was provided!
Highly recommend this plumber! Great work!
Thanks so much Luke!
1 comment
Mark D.Fallon Solutions
Thank you Jai for this amazing review of Luke. He certainly receives a lot of compliments similar to yours. That is why he is such a valued member of our team. We will be sure to share your comments with Luke and his management team.
Similar opinion? Write a review on ieatwords.com.au!
MattylikesinsuranceSouth East Queensland, QLD
Great service
I've used Fallon Solution before (aircon) and would always recommend them. This time I had Luke for our plumbing. He pre-sent a text, arrived on time and kept me up to date throughout the job. Great service and very friendly
1 comment
Mark D.Fallon Solutions
Hi Mattylikesinsurance. Wow thank you for taking the time to share your experience regarding Luke! It's great to hear that he was not only able to complete the work to a high standard, but was also ve... Read more
ry friendly and professional whilst doing so. I'll be sure to let management know that Luke is doing a great job! Have a great day!Similar opinion? Write a review on ieatwords.com.au!
Great service
I really appreciated the help of Josh Brown with a leaking tap. He fixed the problem very efficiently and explained things well. Josh also gave me some useful tips with my hot water system. Thanks again for your help!
1 comment
Mark D.Fallon Solutions
Hi Ericam! This is an amazing review of Josh. We love hearing about our technicians being able to not only fix the problem but explain it to our customers in simply language so they learn too. It's g... Read more
reat to hear Josh achieved this. He's a true professional. I'll be sure to let his management team know he's well hes doing. Have an wonderful day!Similar opinion? Write a review on ieatwords.com.au!
David TSouth East Queensland, QLD
- 2 reviews
Great Service
We had called Fallon due to a squeaking noise that we were hearing in the wall behind our fridge, we thought this was to do with the plumbing so requested a plumber. Sam Allen was the very helpful guy that Fallon sent to investigate this issue for us, Sam soon had a look around and said it was unlikely a plumbing issue but something else, after having a look around he identified the issue and fixed it up for us (non plumbing related). The determination to see the issue resolved and the great service from Sam was very impressive! He is a great asset to Fallon
1 comment
Mark D.Fallon Solutions
Hi David T. Thank you for this amazing review of Sam! It really sounds like he has gone above and beyond to try deliver the true Fallon Solutions experience we want for all of our customers. I reall... Read more
y like hearing how he was able to persist and ultimately find the issue and fix it. A true professional. Thank you for taking the time to give him and us such a lovely recommendation. We look forward to delighting you again in the future. Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
Jason M.South East Queensland, QLD
Good service and reliable
Prompt service on a fast turnaround. Justin was efficient and cleaned up perfectly after completing. Overall excellent service and professional. We'll use Fallon services again in the future for plumbing & electrical work
1 comment
Mark D.Fallon Solutions
Hi Jason M. We pride ourselves on our timeliness and cleanliness. We're glad Justin was not only able to promptly fix the problem, but kept your home clean and tidy. A true professional. I'll be sure ... Read more
to let management know he's doing an incredible job! Have an amazing day!Similar opinion? Write a review on ieatwords.com.au!
Professional work and excellent service
Chris C identified problem with water tank and pipes, solution suggested. Fitted new downpipes into water tank that looked professional and part of the original work. Site was left neat and clean. Would recommend Chris C and would prefer to use him again for future plumbing problems. Thank you.
1 comment
Mark D.Fallon Solutions
Hi krys K. Thank you for the glowing review of Chris. We do strive to provide the most complete service with our technicians. Their knowledge, skills, friendliness and cleanliness are an asset to us. ... Read more
Thanks again for taking the time to share your experience.Similar opinion? Write a review on ieatwords.com.au!
JohnSouth East Queensland, QLD
A really great job
Excellent work from the two Lukes....Luke S and Luke C. They turned up on time and worked very professionally. I would highly recommend Fallon Solutions as they have always done great work for us.
1 comment
Mark D.Fallon Solutions
Hi John, Thank you for takig the time to review the Luke's! We're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople, but they all have very hig... Read more
h service standards. Thanks for recognising their hards work.Similar opinion? Write a review on ieatwords.com.au!
CW WestlakeSouth East Queensland, QLD
Great Service!
We had a total blockage of our storm water system. Called late afternoon and had a plumber here the next day. Jacob was friendly, efficient and happy to keep me informed of the issues found. We have always had good service from the Fallon staff from the office right through to the onsite tradesmen. Thanks Folks
1 comment
Mark D.Fallon Solutions
Hi CW Westlake,
Thanks for taking the time to review Jacob's work. It's great to hear that he was friendly and efficient and that he explained the issues found in the system. We look forward to working with you again!
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DaleSouth East Queensland, QLD
- 2 reviews
A job well done
Problem was efficiently identified and a solution proposed. Shane Scott and Luke Cowan worked hard to complete the job. We were very pleased with the outcome and would recommend them to any one else wanting plumbing done,
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BoscaSouth East Queensland, QLD
Professional Service
Scott arrived promptly and quickly worked out a solution to remove a rusted tap and hose for an old washing machine that was being replaced the next day. He was polite and professional.
1 comment
Mark D.Fallon Solutions
Hi Bosca, thank you for the review of Scott. We're glad your experience with him was a positive one. We look forward to delighting you again in the future!
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MichaelSouth East Queensland, QLD
- 2 reviews
Replacement of toilet suite
Wayne Birch of Fallon Solutions completed the whole job in one afternoon. After consulting us about our preferences he obtained a satisfactory toilet suite from the plumbing suppliers and installed it in our home, providing a water pressure limiting valve at the same time for compliance with regulations. He disposed of the old suite as part of this service. We are pleased with the service provided by Wayne.
1 comment
Mark D.Fallon Solutions
Hi Michael, thank you very much for a great review! We work hard to ensure we offer the best service and solutions and glad this was reflected in Wayne's visit. I'll make sure he receives the recognition he deserves.
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Ry_RSouth East Queensland, QLD
Professional Service
Thanks to Nick H for a great service. He was professional and friendly, and keen to help, replacing our burst plumbing and damaged mixer in the bathroom sink. He thoroughly assessed all of our other mixers for damage and gave good advice on the life expectancy of them. He also helped with an ad-hoc request during the callout, with no fuss, adding an additional outdoor tap for us. Thanks for the great service mate.
1 comment
Mark D.Fallon Solutions
Thank you Ry_R for this amazing review of Nick. He certainly receives a lot of compliments similar to yours. That is why he is such a valued member of our team. We will be sure to share your comments ... Read more
with Nick and his management team. Have a lovely day!Similar opinion? Write a review on ieatwords.com.au!
Ian H.South East Queensland, QLD
Great service
I would like to thank Lincoln and Josh for getting my gas hot water service up and running again. Everything was explained in a polite friendly manner with some helpful advice. Thanks again.
1 comment
Mark D.Fallon Solutions
Hi Ian H. We're very lucky that we have great tradesmen across all of our services. Not only are they skilled tradespeople, but they all have very high service standards. Thanks for recognising Lincoln and Josh's hard work.
Similar opinion? Write a review on ieatwords.com.au!
judithpercySouth East Queensland, QLD
Made a early morning phone call, Steve arrived within the hour.
Steve was friendly and introduced himself. Not only did he address the problem but also check every tap and hose in the house. Advising what we should have attached. He even looked at a wall that I said had water damage behind the toilet cistern and presto I was right. One for me, my husband was saying it's the way the light is shinning on the paint.
Steve fixed the bath area and looked in the cavity between the floors to make sure there wasn't too much water sitting there. He also asked for a brush and pan to clean up the debris after himsel...Read more
f. Just so wonderful to see a tech who cares about my home. I've used Fallons 3 or 4 times over the years for different areas, I would always recommend them. Congratulations on a well organised business with excellent tradesman. Always polite and respectful . You've topped the market with your services. Thank you sincerely Jude Percy1 comment
Mark D.Fallon Solutions
Thank you Judy for taking the time to review Fallon Solutions and Steve.
I am pleased to hear that he was friendly and was able to address the problem and check all other taps and hoses for your piece of mind and look after the water damage also.... Read more
We pride our company on the friendless and cleanliness and glad to hear your happy to recommend us. We are please to read such a lovely review. I will be sure to pass on your kind words to the managers,Similar opinion? Write a review on ieatwords.com.au!
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Mark D.Fallon Solutions
Hi AngryForElderly, thank you very much for a great review of Craig! We work hard to ensure we offer the best service and solutions and glad this was reflected in his visit. We pride ourselves on our... Read more
timeliness and we're glad he was able to clear the blockage and explain what he was doing so thoroughly. I’ll make sure he receives the recognition he deserves.