I too am experiencing the same issue with the peeling chaise. I was told that it was real leather and this is definitely not true. There is no reason why leather would peel after 12 months of use. Really upset. I bought this in January 2015, I know if I go there they wouldn't help as it has expired. But yeah if you buy this expect this only to last no longer than 12 months. If they could provide another chaise at a reasonable price I'd certainly consider it because it is comfortable but it makes my place look extremely cheap. I will go back and see what they say.

Never shopping at Fantastic for furniture ever again.

Purchased in late 2013 for $1699 and this year it went from a small bubble near the neck area, to peeling off a good portion of the couch and fake leather spreading into every nook and cranny. Daily vacuuming got so frustrating that we now have two bedsheets covering the couch. I would avoid this product.

Bought in 2012, absolutely loved by me and anyone who sat in it.
About 18 months ago it started to bubble in one spot, thought nothing of it and then all of a sudden half the lounge has peeled off and a trail of fake leather follows me wherever I go.
Had hoped to get a fair bit more for my $1800...

I would have had to use a single bed as a lounge suit

Now I have my chaise lounge I can now relax on a real lounge suite thanks to Fantastic furniture

Like others the lounge' unbonded leather bubbled and peeled, from bad to worse, within a month after only 2 years of ownership despite care. Spoke to Fantastic Furniture customer service and, as it was within warranty, we actually have a new lounge of our choice. Very professional but of course would have preferred to avoid it all in the first place.

Purchased this couch less than three years ago, the couch is now experiencing significant peeling and bubbling of the surface, to the point where it is now badly torn, with only very mild amounts of use. Extremely disappointed that a couch nearly $2000 in value has deteriorated so badly in under three years.

Given this I will never purchase any further items from Fantastic Furniture again.

I purchased this lounge in 2010. Very comfortable and still retains its shape on the cushions several years later however it has experienced the same leather bubble and then peel the same as being reported by other users. Currently discussing the return and refund with Fantastic.

The thin black colour/leather/paint- whatever it is has peeled off in multiple places after 2 years without much use, quality is terrible, I'll never buy anything from them again, they only sell cheap rubbish, I paid $2000 for this lounge, a few hundred more and I could have got a real leather lounge from a reputable seller.
style
Quality and Quality