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Reviews
Great responsive after a Covis scare upset delivery timing
Covid scare, driver abandoned run; F & B team kept me informed via multiple comms channels. Worked a solution . Very happy
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All I can say is Wow! I will be using them again
Ordered at 11am, Beautiful Arrangement delivered at 4pm.
More importantly our work friend felt the love we were sending in this difficult time to her and her family
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Great flowers, great service
Ordered before lunch and delivered after. Photo of the bunch sent and they were beautiful. Great communication and service was fantastic. Online ordering was so easy. Highly recommend.
Perfect flowers. Perfect service & perfect delivery!
The service I received from the fig & bloom staff member who helped me with ordering a bouquet of flowers for same day delivery was absolutely excellent. I’m so thankful for her help in arranging and delivering this gorgeous bouquet to my dearest friend. Couldn’t recommend enough!
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Stunning bouquet- exceeded expectations
Ordered flowers this morning. Ordering was easy and the stunning bouquet was delivered this afternoon. Thank you - perfect! The flowers are lovely too!
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Excellent service
Loved getting a photo of the actual bouquet being sent. Such a great idea. Efficient and brilliant service with an easy to use website. Will definitely use again. Thank you!
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Beautiful flowers and fast delivery.
Ordered flowers and wine for friends who lost a beloved pet. Flowers were beautiful and delivery was speedy. Thank you!
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My number 1 go-to..........
I order flowers for work colleagues and always use Fig & Bloom because of their quality and customer service. I also get rave reviews from the recipients.
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Great service
Ordered a bunch of flowers to be delivered to a friend in hospital. Was called by the delivery man ‘I am at the hospital, your friend was discharged this morning’. I expected to say, ‘ok leave them for another patient.’ However I was asked where their home was and the flowers were delivered there the same afternoon.
If this was not feasible, they offered to take them back, ‘refresh’ them, and redeliver to the new address next day. No charge. Thanks for the excellent service.
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A florist that delivers on its promises!
I ordered flowers for my 50th birthday on New Year’s Eve. Kellie, who answered my call, was fantastic to deal with. She was sympathetic to the fact that I had been ordered into isolation and had to miss the party and really listened to what I said about the flowers and colours I wanted to send. I got a photo of the eventual bouquet and it was lovely. Best of all my friend loved it! I’ve ordered flowers from other places and always been disappointed, I certainly wasn’t with ordering through Fig and Bloom. Definitely recommend them
Beautiful, reliable, open when no other florist’s were
When I wished to send flowers just after Christmas for my brother’s funeral, no other florists were open. It seemed that Fig and Bloom might be- their website looked lovely and was easy to manage, so I emailed them just to check and received a quick personal reply to say that they were able deliver, slightly outside their normal delivery area, on 30th December as required. The delivery was made, I was informed immediately and sent a photo of the stunning Australian native arrangement that they made for my beloved brother . This meant so much to me as I am on the other side of the world and could not attend his funeral myself. So grateful and will certainly use Fig and Bloom again.
Lovely flowers as expected.
Flowers were true to the picture and delivered on time. Excellent outcome. I really appreciated the photo and was greatly relieved that the transaction went so smoothly. Thank you
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Very good indeed
The bouget is excellent, we hope that the new born baby will appreciate it. We will use your services again.
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Excellent service and beautiful flowers...
I found Fig and Bloom on the internet, wishing to send flowers to relatives who recently returned home to Australia...I read the reviews, looked at the photos, and then gave them a call (from Scotland to the Sydney branch). I spoke with Jessie? (could be wrong, I'm bad with names), she was friendly and informative and I placed my order. Confirmation was received within a few hours. I contacted them again to change the delivery date and this was easily done. Flowers were delivered and relatives just loved them! What was an unexpected nicety by
... Read moreF&B was my receiving a photo of the actual arrangement sent out along with verification of delivery. All in all, an easy, friendly flower-ordering process which resulted in a beautiful arrangement of flowers delivered as a surprise to two happy recipients. Would use F&B again in future, no question.Beautiful bouquet, perfect birthday gift for our daughter in isolation.
Easy online ordering, delivered on time. Loved getting a photo of the bouquet. Great that you are open between Xmas and New Year.
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Fast, reliable and beautiful
When my uncle died just before Christmas, they were one of only a few florists open on a Christmas public holiday.
They even had someone available to speak to on the phone about organising a second message card as the website only allowed for one message even though I ordered 2 bouquets.
The flowers where delivered the next day and were exactly the same as the photo on the website.
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Happy tears!
My sister, who lives in Melbourne, has had a rough month coming at the end of a rough year. We couldn't be together (because of border closures) so I arranged a delivery for her on Christmas Day. Fig & Bloom consistently do what they say they are going to do. The delivery happened. I received a photo of what had been delivered and.....a phone call from my sister who had burst into tears. She said they were happy tears! I have used Fig & Bloom multiple times and highly recommend them!
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Fantastic Service
Living outside Melbourne I needed Flowers delivered to a Melbourne Hospital.
Fig and Bloom were wonderful, polite and patient.
My friend was so happy when the flowers arrived.
Would definitely recommend
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Beautiful flowers
A beautiful bunch of flowers sent to my father as a pre Christmas surprise. Thank you for sending a photograph of the delivered flowers too. Excellent service
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Wow I am so glad I found Fig & Bloom
Thank-you for the wonderful service I received from the moment I placed the order right up to the delivery
The flowers were perfect and looked amazing
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Prefect and so professional
From searching what I was looking for to the delivery of the beautiful flowers was amazing. The follow up email with a photo of the flowers that were sent this is a game changer, it was nice to see what was delivered. Will definitely recommend and use this service again. Well done and thank you. Merry Christmas to you all.
Great service!
My girlfriends birthday and they did not let me down. Beautiful flowers and candle packaged so well. Thank you fig & bloom!
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Seamless Experience
From gift selection to delivery, the team at Fig & Bloom have absolutely nailed it ! After sales service is exceptional and piccie of gift is the perfect touch. Will definitely recommend Fig & Bloom to brighten someone's day. Stay safe & Merry Christmas.
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Gorgeous Christmas themed bouquet for my Mum.
My Mum was thrilled and delighted to receive such a beautiful bouquet.
The photograph sent to me prior to delivery is a great gesture. I am also
thrilled and delighted with Fig & Bloom's Christmas themed arrangement.
Thank you and Merry Christmas.
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Exquisite bespoke bouquet
The florist I spoke to at Fig & Bloom was very friendly and helpful. My daughter was delighted with the exquisite bouquet.
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Great service, beautiful flowers
Great friendly service and beautiful flowers! Easy online ordering and they also threw in some chocolates. Loved that they sent me a snap of the flowers before they left the shop- such a nice touch.
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Same day delivery with great service.
Easy to order. Delivered the same day as order was placed. Great communication as to order status. Beautiful flower arrangement.
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Great service - beautiful flowers and great communication with the purchaser!
Fab flowers and I loved the photo that I was sent. Great to see what my friend received! Nice to see a company aware of privacy too - photo was taken at the florist
Simply perfect
The order was placed late and they still delivered on they day as promised. What else could you ask for.
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Birthday bouquet for my cousin in Melbourne
I ordered from Queensland. The flowers were delivered on time, and they sent me a shot of them. Then my delighted cousin sent a photo of them as well. Gorgeous flowers, reasonable price, delivered on time, and exceptionally friendly people.
Stunning flowers and quick service. Love receiving a photo of what you send
So lovely! Perfect colours and arrangements. Sent same day! Love that they send a photo of what they create for my order. Will be back.
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Fliers for daughter in hospital
Kelly was very helpful when I called to order. The flowers were as hoped, and even exceeded my expectations.
My daughter thought them devine.
The delivery man also called as there was a hitch locating my daughter and even called back to verify delivery. Very professional and also not expected. Many thanks.
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Amazing customer service and beautiful flowers!!
Amazing customer service and beautiful flowers!!
Fig & bloom are priced well for the service they provide. They are so customer focused and personal. Their flowers are stunning. Would highly recommend!
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Fantastic product and service s
I have used Fig & Bloom a couple of times now and every time they’ve exceeded expectations! Excellent service and product.
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Fabulous gift and service
The product was as advertised and the unexpected email with photo was a bonus.
Excellent customer service. Went above and beyond. Thank you Fig and Bloom
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Exceptional customer care
I was shopping around by phone from the UK, looking for funeral flowers and was unable to find any companies that could assure me that my flowers would be delivered to the church on time, until I found fig and bloom. Not only did I receive personalised service but I truly felt they understood the nature of what I was looking for and made it a priority to ensure the flowers were on time. The arrangement was stunning and arrived when I wanted them to. Thank you xx
Excellent service, gorgeous bouquet
Organized flowers to be delivered to my sister at a hotel room, Fig & Bloom were accommodating and able to deliver it on time. Great communication (love the photo of the bouquet before it was delivered) and excellent service. Will use again.
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Superb Service & Beautiful Products
Stunning choice of product, easy to use web site and I was kept informed every step of the way. Even a picture of my order so I knew exactly what was delivered. Fabulous. Customer for life!
Very professional
A few minor hiccups in regards to delivery at no fault of the company. very professional, understanding and sympathetic and would highly recommend 10/10
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Perfect!
The floral arrangement and delicious add-ons were exactly as advertised. Delivery was prompt. Loved the photo sent to me from Fig & Bloom too.
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