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HC90DCXB3 (90cm, Stainless Steel), HC90DCXB1 (90cm, Stainless Steel), HC120DCXB1 (120cm, Stainless Steel), HC120DCXB3 (120cm, Stainless Steel)5 questions from our users
Rolfasked
Purchased the product in 2011. Operated efficiently until recently and then the fan appeared to be labouring on first speed but would pick up on third speed. it has now stopped working on all the fan settings. The lights work. Thoroughly cleaned the fan and checked the circuit board for oil ingress. Used a circuit board cleaner to clean circuit board and all connectors. Not sure if the problem is the condenser or there is a fault in the motor wiring. Can the motor case be split open and internal connections checked for faulty joints?. The control panel on the front works on all settings except fan speed 3. The fan can be spun by hand easily. Any clues or hints. Thanks. Rolf
2 answers
Can’t help with a direct answer to your exact question But let’s say I’ve found this product to be The worst I’ve ever used, mine can’t draw up steam efficiently fir example when boiling food in water no matter what speed l set it on. l ll lll or boost, condensation pours out of the vents all over my induction cooktop into my food as well I have to keep mopping up the water as I cook This is the worst product I have ever owned.
I managed to resolve the issue. 1 replaced the condenser/capacitor A$10. 2 Split open the motor after finding that the circuit was not complete. Identified the thermal fuse as being defective. Replaced the thermal fuse after removing the defective one and replacing with a new one A$3.50. 3 Cleaned the whole of the cabinet with methylated spirits to remove any grease. Lubricated the motor bearings. Cleaned the back of the control panel with methylated spirits. Fiddly and time consuming job but it was worth the effort as a new replacement one, current model, would have cost in the order of A$900. Still running like a dream two weeks after the work was complete. Cheers. Rolf
John Sasked
In Harvey Norman today I was told that the HC90DCXB3 was only newly released and yet many of the comments you have here are from 2014 & 2017
Is there a new release of this product?
No answers
wayne masked
Hi my rangehood HC90DCXB1 crap it self so i price a new board very pricey so i look ed at the HC90DCXB3 and i can get it for a bit more than the board so would it be a straight fit and change over,are they the same? cheers
wayne [number removed]
No answers
Graeme Hasked
Why is this such a crap product? I have replaced my lights with the recommend replacement LED product 3 X now and can't get them to stop flickering or prematurely failing ???? Please help! It just doesn't have sufficient draw to duct steam from egg's when they are boiling directly under the central vents when set on the maximum fan strength ???
3 answers
I have had only had this product less than a year within the first month I had to replace 2 of the exraction fliters the spring that holds it together is flimsy.. I have to be so careful and Fisher and Paykel refused to replace one of them But Harvey Norman steped in and gave me another.. I also find unless I have the fan ser on maximum strength lll (boost) when boiling water it will run down the flash back otherwise. . My lights a flickering a little also guess it may just be a matter of time before I will have to replace these.
I will talk to F & P and if there is no resolve to their addressing this problem then I'll take it to mediation as is my right under the NZ Consumer Guarantees Act (not fit for purpose).
Yep, the same flickering here. It's caused by a crappy brightness control circuit. It's either a case of bad circuit design or using low quality components. You have to learn to live with it! :-(
As an owner of a HC90DCXB3 extractor, I'm so disappointed with Fisher & Paykel who used to make quality products in the past.
J Iasked
Is this model a problem or are these isolated cases
1 answer
F & P finally gave me a replacement. Looks lovely but its still useless and noisy. Shame as it looks so modern and streamline. Its been a big disappointment. Every other F & P product I own is excellent.
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