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2 questions from our users
John Sasked
In Harvey Norman today I was told that the HC90DCXB3 was only newly released and yet many of the comments you have here are from 2014 & 2017
Is there a new release of this product?
No answers
Graeme Hasked
Why is this such a crap product? I have replaced my lights with the recommend replacement LED product 3 X now and can't get them to stop flickering or prematurely failing ???? Please help! It just doesn't have sufficient draw to duct steam from egg's when they are boiling directly under the central vents when set on the maximum fan strength ???
3 answers
I have had only had this product less than a year within the first month I had to replace 2 of the exraction fliters the spring that holds it together is flimsy.. I have to be so careful and Fisher and Paykel refused to replace one of them But Harvey Norman steped in and gave me another.. I also find unless I have the fan ser on maximum strength lll (boost) when boiling water it will run down the flash back otherwise. . My lights a flickering a little also guess it may just be a matter of time before I will have to replace these.
I will talk to F & P and if there is no resolve to their addressing this problem then I'll take it to mediation as is my right under the NZ Consumer Guarantees Act (not fit for purpose).
Yep, the same flickering here. It's caused by a crappy brightness control circuit. It's either a case of bad circuit design or using low quality components. You have to learn to live with it! :-(
As an owner of a HC90DCXB3 extractor, I'm so disappointed with Fisher & Paykel who used to make quality products in the past.
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