Fisher & Paykel QuickSmart MW511 (5.5kg) Questions & Answers

Answer is from Dale M - not me Bashar ....Quote -'The MW511 doesn't have a pump filter. You can remove the pump itself very easily and check for blockages. If the inlet to the pump is blocked then you need to take the bowl out to clear the inlet. Also make sure there is no blockage in the outlet hose'.... Hope this helps.

Replace the water pump

never had to do it Bill sorry

sorry Bill never had to do it

The MW511 doesn't have a pump filter. You can remove the pump itself very easily and check for blockages. If the inlet to the pump is blocked then you need to take the bowl out to clear the inlet. Also make sure there is no blockage in the outlet hose.

Hi I am a customer thst made a review, you will need to contact a technician or the store you brought it from .

if it beeps 5 times in a rising tone, it has an error which can be diagnosed (you can probably find the manual at manualslib)- I have a similar issue where it won't spin dry but there is no error it just restarts the machine over and over.

The water pump needs replacing that's why it does that

Water pump buggered

My goodness how strange ! I would have no idea sorry as I am a customer not a technician . Maybe contact Fischer and Paykel

There may be a water leak near the circuit boards. Remove the control panel and look for water stains.

Which lites are on?
possible faulty RPS.

You can get what's called a blanking cap which screws over the vale not being used. However it's always recommended that they both be connected. Hope this helps.

Having same problem did you find a solution??

The same agitator is used in all top loaders.
Can be ordered directly online and have it delivered.
(undo wingnut in centre, lift off old, fit new and tighten.)

The lint catcher is located under the agitater remove the fabric softener you will find a tap at the bottom of the agitater remover that and you will find the lint in the bottom it is a very easy process and easy to clean .

The lint catcher is the whole of the outside of the inner bowl.
During washing, the water travels down through the agitator and comes back in through the outside of the inner bowl.
those holes have sharp edges on the outside (they will cut your hands) and that traps the lint.
When it spins, the lint is dislodged and gets washed down the drain.

A short circuit on the mainboard for some reason, possibly a leaking solenoid valve allowing water into the circuit board. If its around 6yeats old or longer might be better off replacing with a new one. Costs are high to repair.

Actually it would be better to replace it, to repair is way too expensive. If you are willing to take a chance, have a look at either Ebay or Gumtree; plenty of great washing machine bargains there!

My old machine did the same after around 9years of service. They have a gear arrangement which is not worth fixing and expensive to fix. Shop around and buy yourself a new one rather than waste time spending money on repairs which normally carry a dubious 30day warranty.
Cheers

Actually Gazz, have a look on UTube - it tells the exact part you need to purchase and how to install it - very easy! It even shows you how to do it yourself ......

The MW511, like all washers in the Fisher & Paykel range, have a direct drive brushless DC motor(BLDC).
No brushes to wear out, no screaming noise when spinning, no drive belt or gearbox (direct drive).
Depending what part of the cycle will tell you whats wrong, if its on spin or drain cycle, there is a god chance it is the drain pump.
And yes, you can fit one yourself.

Usually I will put fingers inside the hole with care.
Or use something to touch it. It should still work.
This happened on me before when I put the washing machine in the balcony.

Hopefully it helps.

Before I purchased this for my mum and she has not had any problems. I have many problems with the touch panel and had to replace mine 3 times which is why I weary of purchasing the F & P. I found that mine cracked all the time as I was putting washing in and taking it out when wet hands and it kept constantly cracking but still worked. But my mum wanted the F & P so I bought it for her. I myself found this to be a problem with F & P touch panels.

Hi Bas, try this company they are authorised distributors www.onlineappliancespares.com.au
regards Michael