9 questions from our users
Lucy-Belle W.asked
Cant tell if it's working or not? Makes no noise except a fee beeps at the start when I close the door (which seems right) but then after a while I hear 3 short beeps and one long beep. Then that repeats. No idea what's happening, help?
No answers
CHJasked
New home and no instructions, how can
you tell when a cycle has finished?
1 answer
If you find the door is hard to open, the cycle is still going. Don't force it open. When it's finished, the door is pretty easy to open. You can also listen for noise :) (That's what I do sometimes, I put my ear against the door ha ha, towards the end of the cycle it's quite quiet)
Natasha C.asked
My machine keeps switching itself on and I can’t turn it off; the lights are flashing and when I close the door it starts the cycle. 3 short beeps then a long 4th one.
No answers
Bob Kasked
My tall single DishDrawer does not appear to have legs supplied in the package but has the leg mountings underneath
1 answer
Hi Bob K,
I don't think you are missing anything. The double drawers sit on the floor and are fixed to the cabinet sides and have feet. The single tall drawer just fixes to the sides of the cabinet.
I suspect that the bottom of the metal shell is the same for both models.
A copy of the installation instructions is at
https://www.fisherpaykel.com/vault/pdfs/pdf_installations/526609O_DDinstall_NZGBw.pdf
Hope this helps.
Cheers, Pete W
MaryLouasked
What is the difference please between these 2 all dishdrawer models: DD60SCTX9 and DD60SDFTX9? The latter model is a little more expensive than the former. I am wondering how to chose between them. Thank you.
No answers
Terryasked
Where can I see a single drawer model instore (near Capalaba)?
1 answer
Internally the single drawer is exactly the same as the double drawer.
Even in the double the drawers are exactly the same - when ordering a tub, rack, motor etc the top and bottom have the same part number.
it's in a cabinet that just fits one drawer and has no feet because it slides into a shelf.
Bradasked
Hi there, when not in use mine beeps once about every half an hour, any ideas? Seems to work normally just when not in us it beeps.
Thanks in advance
1 answer
Rudi K.Fisher & Paykel
It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.
If you would like to arrange a technician to attend to your Dishdrawer, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.
Alternatively, you can search for service in your area by using our online locator at the following link: http://www.fisherpaykel.com/au/support/service-appliances#request-a-service
If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.
kikasked
What happens if someone opens the washer drawer during the cycle? Will it damage it? Had it happen today - it seems ok but just want to be sure
kerrieasked
Model ds60 1v2 single dish draw which I haven`t been able to use for years as so many problems so gave up. I have heard there was a recall.Can you give me details of this i`m about to get new kitchen and love the draw design, but because of problems unsure to try again what is the warranty these days.What does tall model mean?
1 answer
Rudi K.Fisher & Paykel
There was no recall on model DS601V2.
You automatically receive a 2 year Manufacturer’s Warranty with the purchase of our Products
covering parts and labour for servicing within the country of purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
The new Tall model has an increased height of 478mm from the standard model height of 410mm,
Please follow the below link to view our current range of Dishdrawer products
https://www.fisherpaykel.com/au/kitchen/dishwashing/dishdrawer/
Denise
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